The best Mac keyboard shortcuts

While many users are tech-savvy, there are some who don’t utilize useful keyboard shortcuts on their devices. These shortcuts can greatly enhance your productivity and save you a lot of time. Besides making you more efficient, using them can actually reduce wrist strain. Use these nifty Mac shortcuts to get you up to speed in no time.

Minimizing (or “Docking”) the front app window: Command + M

Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one. To minimize all open windows at once, press Option + Command + M.

Closing an active window: Command + W

This shortcut lets you close active apps or programs like browsers, Finder, Thesaurus, or any app that allows multiple tabs to be open simultaneously. To close all tabs without quitting the program entirely, press Option + Command + W.

Quitting a program: Command + Q

Clicking the red X button in most Mac apps and programs, like Mail, only puts them in the dock. This shortcut lets you fully quit an application.

Force quitting a program: Option + Command + Escape

If an app becomes unresponsive, you can shut it down by using the force quit shortcut, which displays all your open applications. Select the one you want to quit and hit Force Quit. In some instances, you might need to press Command + Tab to switch to another app, then press Command + Shift + Option + Escape to quit an active app.

Hiding apps: Command + H

With this trick, you can hide an active window, which is particularly useful when you want to quickly conceal what’s on your screen. It’s also great for decluttering your screen by keeping only one app active. Simply press Option + Command + H.

Opening folders in Finder: Command + Shift + A/U/D/H/I

These combinations offer faster ways to view your Applications (A), Utilities (U), Desktop (D), Home (H), and iCloud (I) folders without having to click several apps.

Shutting down a Mac: Control > Option > Command > Power button or Control > Option > Command > Media Eject

In a hurry and need to power off quickly? This shortcut shuts down everything — apps, operating system, and power.

Taking a screenshot:

  • Command + Shift + 3 – Take a snapshot of your entire screen.
  • Command + Shift + 4 – Turn your cursor into a set of crosshairs that will let you select a specific area of your screen.
  • Command + Shift + 4 + Spacebar – Hit these keys to screenshot only your current window (e.g., browser window, Notes app, etc.) without altering its dimensions.

Other little-known shortcuts:

  • Command + Spacebar – Spotlight Search bar will appear in the upper center of your screen, which you can use to search for files or programs.
  • Command + Option + D – Hide the Dock.
  • Command + Shift + [ or ] – Cycle through tabs in Safari by pressing [ when moving right or ] when moving left.
  • Command + Shift – See all your open tabs in an active browser.
  • Command + , (comma) – Open the active app’s settings.
  • Command + Shift + T – Opens the last closed tab in the active browser.

Everyone uses hotkeys to work faster and more efficiently. If you need more usability and productivity tips and tricks on MacBook, iMac, MacBook Pro, or any of your business devices, call our experts today!

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Keyboard shortcuts Mac users need to know

Some Mac users have been using their devices for years without learning many of the most useful keyboard shortcuts. That’s fine, but knowing these shortcuts would definitely make life much easier. Here are some of the most useful ones you should learn now.

Minimizing (or “Docking”) the front app window: Command + M

Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one. To minimize all open windows at once, press Option + Command + M.

Closing an active window: Command + W

This shortcut lets you close active apps or programs like browsers, Finder, Thesaurus, or any app that allows multiple tabs to be open simultaneously. To close all tabs without quitting the program entirely, press Option + Command + W.

Quitting a program: Command + Q

Clicking the red X button in most Mac apps and programs, like Mail, only puts them in the dock. This shortcut lets you fully quit an application.

Force quitting a program: Option + Command + Escape

If an app becomes unresponsive, you can shut it down by using the force quit shortcut, which displays all your open applications. Select the one you want to quit and hit Force Quit. In some instances, you might need to press Command + Tab to switch to another app, then press Command + Shift + Option + Escape to quit an active app.

Hiding apps: Command + H

With this trick, you can hide an active window, which is particularly useful when you want to quickly conceal what’s on your screen. It’s also great for decluttering your screen by keeping only one app active. Simply press Option + Command + H.

Opening folders in Finder: Command + Shift + A/U/D/H/I

These combinations offer faster ways to view your Applications (A), Utilities (U), Desktop (D), Home (H), and iCloud (I) folders without having to click several apps.

Shutting down a Mac: Control > Option > Command > Power button or Control > Option > Command > Media Eject

In a hurry and need to power off quickly? This shortcut shuts down everything — apps, operating system, and power.

Taking a screenshot:

  • Command + Shift + 3 – Take a snapshot of your entire screen.
  • Command + Shift + 4 – Turn your cursor into a set of crosshairs that will let you select a specific area of your screen.
  • Command + Shift + 4 + Spacebar – Hit these keys to screenshot only your current window (e.g., browser window, Notes app, etc.) without altering its dimensions.

Other little-known shortcuts:

  • Command + Spacebar – Spotlight Search bar will appear in the upper center of your screen, which you can use to search for files or programs.
  • Command + Option + D – Hide the Dock.
  • Command + Shift + [ or ] – Cycle through tabs in Safari by pressing [ when moving right or ] when moving left.
  • Command + Shift – See all your open tabs in an active browser.
  • Command + , (comma) – Open the active app’s settings.
  • Command + Shift + T – Opens the last closed tab in the active browser.

Everyone uses hotkeys to work faster and more efficiently. If you need more usability and productivity tips and tricks on MacBook, iMac, MacBook Pro, or any of your business devices, call our experts today!

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Helpful Mac keyboard shortcuts you should be using

Pointing and clicking with a mouse is great. There are times, however, where using the mouse to perform simple tasks interrupts productivity and slows you down. Try these helpful Mac keyboard shortcuts to help you work more efficiently.

Minimizing (or “Docking”) the front app window: Command + M

Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one. To minimize all open windows at once, press Option + Command + M.

Closing an active window: Command + W

This shortcut lets you close active apps or programs like browsers, Finder, Thesaurus, or any app that allows multiple tabs to be open simultaneously. To close all tabs without quitting the program entirely, press Option + Command + W.

Quitting a program: Command + Q

Clicking the red X button in most Mac apps and programs, like Mail, only puts them in the dock. This shortcut lets you fully quit an application.

Force quitting a program: Option + Command + Escape

If an app becomes unresponsive, you can shut it down by using the force quit shortcut, which displays all your open applications. Select the one you want to quit and hit Force Quit. In some instances, you might need to press Command + Tab to switch to another app, then press Command + Shift + Option + Escape to quit an active app.

Hiding apps: Command + H

With this trick, you can hide an active window, which is particularly useful when you want to quickly conceal what’s on your screen. It’s also great for decluttering your screen by keeping only one app active. Simply press Option + Command + H.

Opening folders in Finder: Command + Shift + A/U/D/H/I

These combinations offer faster ways to view your Applications (A), Utilities (U), Desktop (D), Home (H), and iCloud (I) folders without having to click several apps.

Shutting down a Mac: Control > Option > Command > Power button or Control > Option > Command > Media Eject

In a hurry and need to power off quickly? This shortcut shuts down everything — apps, operating system, and power.

Taking a screenshot:

  • Command + Shift + 3 – Take a snapshot of your entire screen.
  • Command + Shift + 4 – Turn your cursor into a set of crosshairs that will let you select a specific area of your screen.
  • Command + Shift + 4 + Spacebar – Hit these keys to screenshot only your current window (e.g., browser window, Notes app, etc.) without altering its dimensions.

Other little-known shortcuts:

  • Command + Spacebar – Spotlight Search bar will appear in the upper center of your screen, which you can use to search for files or programs.
  • Command + Option + D – Hide the Dock.
  • Command + Shift + [ or ] – Cycle through tabs in Safari by pressing [ when moving right or ] when moving left.
  • Command + Shift – See all your open tabs in an active browser.
  • Command + , (comma) – Open the active app’s settings.
  • Command + Shift + T – Opens the last closed tab in the active browser.

Everyone uses hotkeys to work faster and more efficiently. If you need more usability and productivity tips and tricks on MacBook, iMac, MacBook Pro, or any of your business devices, call our experts today!

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How to set up secure guest Wi-Fi

Today, Wi-Fi isn’t only crucial for your employees to get work done; it’s also a necessary amenity for your office guests. But there’s a right way and a wrong way to set up guest Wi-Fi, and the latter can result in a frustrating experience for you and your users. So, how do you set up your guest Wi-Fi properly?

Never give guests access to your primary Wi-Fi

Giving your guests access to your company’s main Wi-Fi connection might seem like a good idea, but you should avoid this at all costs.

Anyone with a little technical know-how can potentially access everything on your company network, including confidential data. In addition, if any of your visitors’ mobile devices have been compromised, it’s possible that they can transmit malware to your entire network.

Ways to create secondary Wi-Fi for guests

If your router comes with built-in guest Wi-Fi support (you can check this feature through a quick web search), you can use it to create a separate “virtual” network. This means guests will have access to the internet without directly connecting to your company’s primary network.

If your router doesn’t support multiple Wi-Fi networks, you can implement a separate wireless access point that bypasses the rest of your network and connects directly to the internet, thus preventing any outsider from accessing your company’s private data.

Keep in mind that guest Wi-Fi still uses your ISP connection, so you should limit bandwidth usage on your guest network. Visitors streaming videos can slow down your internet connection, which can affect the productivity of your employees. With that in mind, you can even have your employees use the guest Wi-Fi on their mobile devices to minimize the chance of them hogging company bandwidth for personal use.

Remember, your guest Wi-Fi should only provide outsiders with internet access, nothing more. While the proper setup isn’t rocket science, it can be a tedious process. Having said that, if you need a team of experts to take care of it, or if you simply have questions about how else to leverage your hardware for better efficiency and security, just give us a call.

2020January15Hardware_C, business Wi-Fi, guest internet, Guest Wi-Fi, internet setup

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Guest Wi-Fi 101

People today expect Wi-Fi access when they’re visiting your office. However, setting up your Wi-Fi the wrong way can create a stressful experience for them. Additionally, this can also expose your confidential information to malicious hackers. So what’s the right way to do it?

Never give guests access to your primary Wi-Fi

Giving your guests access to your company’s main Wi-Fi connection might seem like a good idea, but you should avoid this at all costs.

Anyone with a little technical know-how can potentially access everything on your company network, including confidential data. In addition, if any of your visitors’ mobile devices have been compromised, it’s possible that they can transmit malware to your entire network.

Ways to create secondary Wi-Fi for guests

If your router comes with built-in guest Wi-Fi support (you can check this feature through a quick web search), you can use it to create a separate “virtual” network. This means guests will have access to the internet without directly connecting to your company’s primary network.

If your router doesn’t support multiple Wi-Fi networks, you can implement a separate wireless access point that bypasses the rest of your network and connects directly to the internet, thus preventing any outsider from accessing your company’s private data.

Keep in mind that guest Wi-Fi still uses your ISP connection, so you should limit bandwidth usage on your guest network. Visitors streaming videos can slow down your internet connection, which can affect the productivity of your employees. With that in mind, you can even have your employees use the guest Wi-Fi on their mobile devices to minimize the chance of them hogging company bandwidth for personal use.

Remember, your guest Wi-Fi should only provide outsiders with internet access, nothing more. While the proper setup isn’t rocket science, it can be a tedious process. Having said that, if you need a team of experts to take care of it, or if you simply have questions about how else to leverage your hardware for better efficiency and security, just give us a call.

2020January15Hardware_B, business Wi-Fi, guest internet, Guest Wi-Fi, internet setup

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The right way to set up guest Wi-Fi

Customers, partners, and vendors expect Wi-Fi access when they’re visiting your office. This is why having guest Wi-Fi access is common for most companies. But setting it up the wrong way can create a frustrating experience for people looking to connect to the internet. In some cases, it can even leave your company exposed to cyberattacks. Here’s how to do it right.

Never give guests access to your primary Wi-Fi

Giving your guests access to your company’s main Wi-Fi connection might seem like a good idea, but you should avoid this at all costs.

Anyone with a little technical know-how can potentially access everything on your company network, including confidential data. In addition, if any of your visitors’ mobile devices have been compromised, it’s possible that they can transmit malware to your entire network.

Ways to create secondary Wi-Fi for guests

If your router comes with built-in guest Wi-Fi support (you can check this feature through a quick web search), you can use it to create a separate “virtual” network. This means guests will have access to the internet without directly connecting to your company’s primary network.

If your router doesn’t support multiple Wi-Fi networks, you can implement a separate wireless access point that bypasses the rest of your network and connects directly to the internet, thus preventing any outsider from accessing your company’s private data.

Keep in mind that guest Wi-Fi still uses your ISP connection, so you should limit bandwidth usage on your guest network. Visitors streaming videos can slow down your internet connection, which can affect the productivity of your employees. With that in mind, you can even have your employees use the guest Wi-Fi on their mobile devices to minimize the chance of them hogging company bandwidth for personal use.

Remember, your guest Wi-Fi should only provide outsiders with internet access, nothing more. While the proper setup isn’t rocket science, it can be a tedious process. Having said that, if you need a team of experts to take care of it, or if you simply have questions about how else to leverage your hardware for better efficiency and security, just give us a call.

2020January15Hardware_A, business Wi-Fi, guest internet, Guest Wi-Fi, internet setup

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Improve your enterprise experience with unified communications

There is such a premium on real-time business information nowadays that it’s inconceivable that some companies still patiently work with outdated communications systems. Good thing unified communications is now available for enterprises that need to take the leap.

What is unified communications?

Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It integrates computer-related communication technologies like instant messaging and video conferencing with Voice over Internet Protocol (VoIP), which allows you to make and receive calls using the internet.

What can be integrated?

Just about every medium of communication can be integrated. This includes voice communication in all its forms — voicemail, email, or fax — as well as multimedia services like video chat and web conferencing. Real-time communication like call screening and call conferencing can also be integrated. On top of these, even data services and transactions like eCommerce and online banking can be added to a UC system.

What are the benefits of UC to small businesses?

One of the most evident benefits is having a single and flexible communication infrastructure that allows you to streamline and enhance business communication and easily manage all the components.
Features can be scaled up or down to support your business needs without hassle. Other benefits include:

Hypermobility
UC enables you to access your files via a wide array of smart devices, like laptops, smartphones, tablets, and more. This means you can create your office environment and satisfy customers from anywhere you please. This opens up a world of opportunity for real-time collaboration and remote work.

Improved productivity
Your employees will be equipped with productivity-enhancing communication features, like call info, call routing, and more, which will enable them to work more efficiently and better tend to customers’ needs. Web and video conferencing calls, for instance, not only allow for real-time interactivity, but also for better collaboration. Delayed response times and gaps between dispersed teams are also minimized.

Real-time updates
You and your employees will be able to see important presence updates in real time, including the locations of your colleagues and ways to contact them. This way, you can get the right information from the right person when you need it.

Single point of contact
Clearly defined points of contact ensure that stakeholders can reach you by email, phone, SMS, etc., whether they are reaching out to you from a softphone, an IP phone, email, or IM.

Reduced costs
UC eliminates travel costs and lowers phone bills since it uses the internet to make calls. It also limits the need for expensive on-site hardware, as one UC server keeps everyone connected using the aforementioned communication features.
Even better, you can potentially save thousands of dollars on office overheads by allowing employees to work from home since they’ll remain connected with their softphones even when they’re not in the office.

It’s only a matter of time before unified communications becomes the norm for day-to-day office interactions. If you’re interested in learning more about how UC or VoIP can transform your business, just give us a call. We’ll answer your questions and help you devise an integration strategy for your business.

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What can unified communications do for your business?

Unified communications is a great opportunity to leverage several different communications platforms to reach suppliers efficiently, maintain a good flow of internal information, and interact with customers effectively.

What is unified communications?

Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It integrates computer-related communication technologies like instant messaging and video conferencing with Voice over Internet Protocol (VoIP), which allows you to make and receive calls using the internet.

What can be integrated?

Just about every medium of communication can be integrated. This includes voice communication in all its forms — voicemail, email, or fax — as well as multimedia services like video chat and web conferencing. Real-time communication like call screening and call conferencing can also be integrated. On top of these, even data services and transactions like eCommerce and online banking can be added to a UC system.

What are the benefits of UC to small businesses?

One of the most evident benefits is having a single and flexible communication infrastructure that allows you to streamline and enhance business communication and easily manage all the components.
Features can be scaled up or down to support your business needs without hassle. Other benefits include:

Hypermobility
UC enables you to access your files via a wide array of smart devices, like laptops, smartphones, tablets, and more. This means you can create your office environment and satisfy customers from anywhere you please. This opens up a world of opportunity for real-time collaboration and remote work.

Improved productivity
Your employees will be equipped with productivity-enhancing communication features, like call info, call routing, and more, which will enable them to work more efficiently and better tend to customers’ needs. Web and video conferencing calls, for instance, not only allow for real-time interactivity, but also for better collaboration. Delayed response times and gaps between dispersed teams are also minimized.

Real-time updates
You and your employees will be able to see important presence updates in real time, including the locations of your colleagues and ways to contact them. This way, you can get the right information from the right person when you need it.

Single point of contact
Clearly defined points of contact ensure that stakeholders can reach you by email, phone, SMS, etc., whether they are reaching out to you from a softphone, an IP phone, email, or IM.

Reduced costs
UC eliminates travel costs and lowers phone bills since it uses the internet to make calls. It also limits the need for expensive on-site hardware, as one UC server keeps everyone connected using the aforementioned communication features.
Even better, you can potentially save thousands of dollars on office overheads by allowing employees to work from home since they’ll remain connected with their softphones even when they’re not in the office.

It’s only a matter of time before unified communications becomes the norm for day-to-day office interactions. If you’re interested in learning more about how UC or VoIP can transform your business, just give us a call. We’ll answer your questions and help you devise an integration strategy for your business.

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Unified communications defined

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications.

What is unified communications?

Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It integrates computer-related communication technologies like instant messaging and video conferencing with Voice over Internet Protocol (VoIP), which allows you to make and receive calls using the internet.

What can be integrated?

Just about every medium of communication can be integrated. This includes voice communication in all its forms — voicemail, email, or fax — as well as multimedia services like video chat and web conferencing. Real-time communication like call screening and call conferencing can also be integrated. On top of these, even data services and transactions like eCommerce and online banking can be added to a UC system.

What are the benefits of UC to small businesses?

One of the most evident benefits is having a single and flexible communication infrastructure that allows you to streamline and enhance business communication and easily manage all the components.
Features can be scaled up or down to support your business needs without hassle. Other benefits include:

Hypermobility
UC enables you to access your files via a wide array of smart devices, like laptops, smartphones, tablets, and more. This means you can create your office environment and satisfy customers from anywhere you please. This opens up a world of opportunity for real-time collaboration and remote work.

Improved productivity
Your employees will be equipped with productivity-enhancing communication features, like call info, call routing, and more, which will enable them to work more efficiently and better tend to customers’ needs. Web and video conferencing calls, for instance, not only allow for real-time interactivity, but also for better collaboration. Delayed response times and gaps between dispersed teams are also minimized.

Real-time updates
You and your employees will be able to see important presence updates in real time, including the locations of your colleagues and ways to contact them. This way, you can get the right information from the right person when you need it.

Single point of contact
Clearly defined points of contact ensure that stakeholders can reach you by email, phone, SMS, etc., whether they are reaching out to you from a softphone, an IP phone, email, or IM.

Reduced costs
UC eliminates travel costs and lowers phone bills since it uses the internet to make calls. It also limits the need for expensive on-site hardware, as one UC server keeps everyone connected using the aforementioned communication features.
Even better, you can potentially save thousands of dollars on office overheads by allowing employees to work from home since they’ll remain connected with their softphones even when they’re not in the office.

It’s only a matter of time before unified communications becomes the norm for day-to-day office interactions. If you’re interested in learning more about how UC or VoIP can transform your business, just give us a call. We’ll answer your questions and help you devise an integration strategy for your business.

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Rediscover Office 365 with Surface

Microsoft’s Surface line does not only have the most powerful Intel Core processors, but it also offers unprecedented integration with Office 365. With unique touchscreen capabilities and advanced accessories, Surface devices enable you to work with the popular productivity suite in new and exciting ways.

Audio transcription in Word

This new feature allows audio files to be uploaded into Word, which will then be broken down and transcribed on a side panel using Azure Speech Technology. If you want, you can also record directly on Word using the Dictate function. The app will automatically transcribe it. To review the accuracy of the transcription, simply select a piece of the transcribed text and the audio version of that part will be played back.

This technology will be available in Word for web in early 2020, and can be enjoyed on desktop and mobile in the spring. This feature isn’t free, but researchers, students, and professionals will find that this feature is worth the cost. It can also be of help to people with disabilities.

Improved Ink Editor

Ink Editor lets you edit and highlight documents by using your finger or a digital pen. Previously, you could already do simple commands with it, like delete and add words in a document, split a word, or link two words together. With Surface devices, the editing gestures become even more natural. When the technology arrives on web and desktop in Spring 2020, you will be able to insert comments anywhere in the document, as well as add graphs, drawings, or dictations.

Digital pen support for Excel

Microsoft takes advantage of the touchscreen capabilities in Surface devices by offering digital pen support for Excel. With this capability, you can now use your digital pen to write letters and numbers directly into Excel. This is perfect for people who are always on the go and those who want to save time when taking down notes.

Powerful Earbuds

Surface Earbuds are wireless earbuds that allow you to control music and calls by using signature gestures and voice commands. And because it integrates with Office 365, you can also use these gestures and commands on Office apps, such as when controlling a PowerPoint slideshow. Go to the next slide on PowerPoint by swiping on your Earbuds, or play and pause a video with a single tap on your device. Access apps like Outlook calendar and email without a screen. You can also use its built-in mic for dictation in apps like Word and Teams. The possibilities are limitless.

With Surface and Office 365 working together, you can expect improved productivity and more efficient workflows. Want to learn more about Office 365 and other necessary business technologies? Contact us today. Our technology experts are always ready to answer your questions.

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