Be more productive with these Mac keyboard shortcuts

Pointing and clicking with a mouse is great, but there are times when doing so can disrupt your focus. At times like these, using these shortcuts on your Mac’s keyboard may actually be more efficient.

Minimize or dock the front app window: Command + M

If you have several open apps, browsers, and Finder windows, use this shortcut to minimize the front window to the Dock. And if you want to minimize all active windows at the same time, use Option + Command + M.

Close an active window: Command + W

With this keyboard shortcut, you can close the front window. If you want to close all tabs but do not want to downright quit the program, just use the shortcut Option + Command + W.

Quit a program: Command + Q

Clicking the red X button on an open window does not actually let you quit the program. Rather, it simply docks the app. To fully quit the app, use the above shortcut.

Force quit a program: Option + Command + Escape

Sometimes, an app may become unresponsive, disrupting your productivity. This shortcut shows you all your open applications, which you can then shut down by hitting Force Quit. If you need to switch to another app, you can do so by using Command + Tab. Press Command + Shift + Option + Escape to close an active app.

Hide apps: Command + H

This shortcut hides an active window and is particularly useful when you want to quickly conceal what’s on your screen. You can also use it to declutter your screen by keeping only one app active.

Open folders in Finder: Command + Shift + A/U/D/H/I

With these keyboard combinations, you can quickly view folders by pressing the appropriate letter. In particular, you can view the Applications (letter A), Utilities (letter U), Desktop (letter D), Home (letter H), and iCloud (letter I) folders without having to click several apps.

Shut down your Mac: Control > Option > Command > Power button or Control > Option > Command > Media Eject

If you want to quickly turn off your Mac, this shortcut shuts down everything, including apps, the operating system, and power.

Take a screenshot

Screenshots are useful for record-keeping and when you want to show others what you see on your screen, among other reasons. You can easily capture an image of your screen using these shortcuts:

  • Command + Shift + 3 lets you take a snapshot of your entire screen.
  • Command + Shift + 4 turns your cursor into a set of crosshairs that make it easy to select specific areas of your screen.
  • Command + Shift + 4 + Spacebar takes a screenshot of your current window (e.g., browser window, Notes app, etc.) without changing its dimensions.

Other shortcuts you may not know about

These shortcuts can spare you from having to look for and click on the right buttons or icons:

  • Command + Spacebar opens the Spotlight Search bar on the upper center of your screen, which you can then use to search for files or programs on your device.
  • Command + Option + D hides the Dock.
  • Command + Shift + [ or ] lets you cycle through multiple tabs in Safari by pressing the bracket buttons (“[“ when moving right and “]” when moving left).
  • Command + Shift shows you all the open tabs in an active browser.
  • Command + , (comma key) opens the active app’s settings.
  • Command + Shift + T opens and shows you the last closed tab in the active browser.

Everyone should use hotkeys to work faster and more efficiently. To enhance the usability of your MacBook, iMac, MacBook Pro, or any of your business devices, get in touch with our experts today.

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Mac keyboard shortcuts you should be using today

Keyboard shortcuts can enhance users’ productivity and save time, but not everyone knows about them. If you own a Mac, these are the keyboard shortcuts you need to start using now.

Minimize or dock the front app window: Command + M

If you have several open apps, browsers, and Finder windows, use this shortcut to minimize the front window to the Dock. And if you want to minimize all active windows at the same time, use Option + Command + M.

Close an active window: Command + W

With this keyboard shortcut, you can close the front window. If you want to close all tabs but do not want to downright quit the program, just use the shortcut Option + Command + W.

Quit a program: Command + Q

Clicking the red X button on an open window does not actually let you quit the program. Rather, it simply docks the app. To fully quit the app, use the above shortcut.

Force quit a program: Option + Command + Escape

Sometimes, an app may become unresponsive, disrupting your productivity. This shortcut shows you all your open applications, which you can then shut down by hitting Force Quit. If you need to switch to another app, you can do so by using Command + Tab. Press Command + Shift + Option + Escape to close an active app.

Hide apps: Command + H

This shortcut hides an active window and is particularly useful when you want to quickly conceal what’s on your screen. You can also use it to declutter your screen by keeping only one app active.

Open folders in Finder: Command + Shift + A/U/D/H/I

With these keyboard combinations, you can quickly view folders by pressing the appropriate letter. In particular, you can view the Applications (letter A), Utilities (letter U), Desktop (letter D), Home (letter H), and iCloud (letter I) folders without having to click several apps.

Shut down your Mac: Control > Option > Command > Power button or Control > Option > Command > Media Eject

If you want to quickly turn off your Mac, this shortcut shuts down everything, including apps, the operating system, and power.

Take a screenshot

Screenshots are useful for record-keeping and when you want to show others what you see on your screen, among other reasons. You can easily capture an image of your screen using these shortcuts:

  • Command + Shift + 3 lets you take a snapshot of your entire screen.
  • Command + Shift + 4 turns your cursor into a set of crosshairs that make it easy to select specific areas of your screen.
  • Command + Shift + 4 + Spacebar takes a screenshot of your current window (e.g., browser window, Notes app, etc.) without changing its dimensions.

Other shortcuts you may not know about

These shortcuts can spare you from having to look for and click on the right buttons or icons:

  • Command + Spacebar opens the Spotlight Search bar on the upper center of your screen, which you can then use to search for files or programs on your device.
  • Command + Option + D hides the Dock.
  • Command + Shift + [ or ] lets you cycle through multiple tabs in Safari by pressing the bracket buttons (“[“ when moving right and “]” when moving left).
  • Command + Shift shows you all the open tabs in an active browser.
  • Command + , (comma key) opens the active app’s settings.
  • Command + Shift + T opens and shows you the last closed tab in the active browser.

Everyone should use hotkeys to work faster and more efficiently. To enhance the usability of your MacBook, iMac, MacBook Pro, or any of your business devices, get in touch with our experts today.

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Keyboard shortcuts MAC users should know

Some Mac users have been using their devices for years and still do not know many of the keyboard shortcuts designed to make users’ lives easier. Here are some of the most helpful ones users like you should learn.

Minimize or dock the front app window: Command + M

If you have several open apps, browsers, and Finder windows, use this shortcut to minimize the front window to the Dock. And if you want to minimize all active windows at the same time, use Option + Command + M.

Close an active window: Command + W

With this keyboard shortcut, you can close the front window. If you want to close all tabs but do not want to downright quit the program, just use the shortcut Option + Command + W.

Quit a program: Command + Q

Clicking the red X button on an open window does not actually let you quit the program. Rather, it simply docks the app. To fully quit the app, use the above shortcut.

Force quit a program: Option + Command + Escape

Sometimes, an app may become unresponsive, disrupting your productivity. This shortcut shows you all your open applications, which you can then shut down by hitting Force Quit. If you need to switch to another app, you can do so by using Command + Tab. Press Command + Shift + Option + Escape to close an active app.

Hide apps: Command + H

This shortcut hides an active window and is particularly useful when you want to quickly conceal what’s on your screen. You can also use it to declutter your screen by keeping only one app active.

Open folders in Finder: Command + Shift + A/U/D/H/I

With these keyboard combinations, you can quickly view folders by pressing the appropriate letter. In particular, you can view the Applications (letter A), Utilities (letter U), Desktop (letter D), Home (letter H), and iCloud (letter I) folders without having to click several apps.

Shut down your Mac: Control > Option > Command > Power button or Control > Option > Command > Media Eject

If you want to quickly turn off your Mac, this shortcut shuts down everything, including apps, the operating system, and power.

Take a screenshot

Screenshots are useful for record-keeping and when you want to show others what you see on your screen, among other reasons. You can easily capture an image of your screen using these shortcuts:

  • Command + Shift + 3 lets you take a snapshot of your entire screen.
  • Command + Shift + 4 turns your cursor into a set of crosshairs that make it easy to select specific areas of your screen.
  • Command + Shift + 4 + Spacebar takes a screenshot of your current window (e.g., browser window, Notes app, etc.) without changing its dimensions.

Other shortcuts you may not know about

These shortcuts can spare you from having to look for and click on the right buttons or icons:

  • Command + Spacebar opens the Spotlight Search bar on the upper center of your screen, which you can then use to search for files or programs on your device.
  • Command + Option + D hides the Dock.
  • Command + Shift + [ or ] lets you cycle through multiple tabs in Safari by pressing the bracket buttons (“[“ when moving right and “]” when moving left).
  • Command + Shift shows you all the open tabs in an active browser.
  • Command + , (comma key) opens the active app’s settings.
  • Command + Shift + T opens and shows you the last closed tab in the active browser.

Everyone should use hotkeys to work faster and more efficiently. To enhance the usability of your MacBook, iMac, MacBook Pro, or any of your business devices, get in touch with our experts today.

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Tips for fixing common printer problems

Nothing can be more frustrating than encountering printing problems right before a presentation or deadline. Whether it’s jammed paper or empty ink cartridges, printing-related problems can adversely affect workplace productivity. Here are helpful tips to fix some of the most common printer issues.

Jammed paper

A paper jam is the most common and probably the most frustrating problem when printing documents. There are various reasons for printers to jam, but some of the most common ones include a misaligned tray, an overfilled tray, and loose foreign particles inside the printer. These simple guidelines will help fix such problems:

  • Avoid overfilling the paper tray.
  • Make sure the paper tray is aligned correctly and that paper is loaded properly.
  • Remove wet, ripped, and wrinkled paper from the tray.
  • Avoid loading the paper tray with paper of different sizes.
  • Check for small objects that could have fallen into the printer. If you’re unsure how to open the printer, look up the steps in the manual or have a specialist check the printer for you.

Slow printing speed

Printing speed largely depends on the type of printer used and the desired print quality. Documents with high-quality images will print slower compared to those containing only text. But a significant decrease in printing speed could be caused by:

  • Incorrect printer settings
  • Printing on both sides of the paper
  • Printer driver issues

Slow printing speed can be fixed by following these tips:

  • Print on one side only.
  • Print documents in standard, normal, or draft mode to save time.
  • Don’t print high-resolution images, unless necessary.
  • Update printer software and drivers.

Wi-Fi connection issue

Wi-Fi printers are convenient because they allow you and your team to print documents from your mobile device. But when you can’t connect to wireless printers, it can negatively affect your productivity. Follow these steps to resolve this issue:

  1. Turn off the printer and the devices connected to it.
  2. Unplug the Wi-Fi router for at least 30 seconds.
  3. Plug the router back into the wall socket, turn the printer back on and allow it to detect and connect to the router.
  4. Make sure any firewall and antivirus software is not preventing the printer from connecting to the router.
  5. If the printer is still not connecting, contact the manufacturer’s support team.

Low-quality prints

Printed images can sometimes appear blurry or faded. This is due to problems with a printer’s printhead or ink nozzle, incorrect print settings, and the type of paper. Here are ways to deal with these problems:

  • Faded images – Some printhead cartridges are sealed with tape to prevent ink from entering the printhead. Removing the tape and using the “Head Cleaning” feature on the printer will clear up particles blocking the printhead. Check the manual of your printer if you’re not sure how to clean the printhead.
  • Blurry images – When printouts are blurry, this could be because of the type or quality of paper and the print settings used during printing. To avoid this problem, make sure to use the right type of paper. For example, laser printer paper isn’t ideal for use in an inkjet printer. Additionally, the correct print settings should be applied before printing. Using low-quality print settings on premium glossy paper will lead to blurry images.

Another common cause of low-quality prints is cartridges running low on ink or toner. To replace ink and toner cartridges, it’s best to read the printer’s manual or consult with a specialist.

Printer problems can’t be avoided, but most of them can be fixed easily. Give our experts a call today if you want to learn more.

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Common printer problems and how to fix them

Printers are helpful when they’re running smoothly. But just like any type of equipment, they can malfunction or encounter problems. When this happens, it can have a negative impact on productivity. Here’s a list of the most common printer problems, and tips on how to fix them.

Jammed paper

A paper jam is the most common and probably the most frustrating problem when printing documents. There are various reasons for printers to jam, but some of the most common ones include a misaligned tray, an overfilled tray, and loose foreign particles inside the printer. These simple guidelines will help fix such problems:

  • Avoid overfilling the paper tray.
  • Make sure the paper tray is aligned correctly and that paper is loaded properly.
  • Remove wet, ripped, and wrinkled paper from the tray.
  • Avoid loading the paper tray with paper of different sizes.
  • Check for small objects that could have fallen into the printer. If you’re unsure how to open the printer, look up the steps in the manual or have a specialist check the printer for you.

Slow printing speed

Printing speed largely depends on the type of printer used and the desired print quality. Documents with high-quality images will print slower compared to those containing only text. But a significant decrease in printing speed could be caused by:

  • Incorrect printer settings
  • Printing on both sides of the paper
  • Printer driver issues

Slow printing speed can be fixed by following these tips:

  • Print on one side only.
  • Print documents in standard, normal, or draft mode to save time.
  • Don’t print high-resolution images, unless necessary.
  • Update printer software and drivers.

Wi-Fi connection issue

Wi-Fi printers are convenient because they allow you and your team to print documents from your mobile device. But when you can’t connect to wireless printers, it can negatively affect your productivity. Follow these steps to resolve this issue:

  1. Turn off the printer and the devices connected to it.
  2. Unplug the Wi-Fi router for at least 30 seconds.
  3. Plug the router back into the wall socket, turn the printer back on and allow it to detect and connect to the router.
  4. Make sure any firewall and antivirus software is not preventing the printer from connecting to the router.
  5. If the printer is still not connecting, contact the manufacturer’s support team.

Low-quality prints

Printed images can sometimes appear blurry or faded. This is due to problems with a printer’s printhead or ink nozzle, incorrect print settings, and the type of paper. Here are ways to deal with these problems:

  • Faded images – Some printhead cartridges are sealed with tape to prevent ink from entering the printhead. Removing the tape and using the “Head Cleaning” feature on the printer will clear up particles blocking the printhead. Check the manual of your printer if you’re not sure how to clean the printhead.
  • Blurry images – When printouts are blurry, this could be because of the type or quality of paper and the print settings used during printing. To avoid this problem, make sure to use the right type of paper. For example, laser printer paper isn’t ideal for use in an inkjet printer. Additionally, the correct print settings should be applied before printing. Using low-quality print settings on premium glossy paper will lead to blurry images.

Another common cause of low-quality prints is cartridges running low on ink or toner. To replace ink and toner cartridges, it’s best to read the printer’s manual or consult with a specialist.

Printer problems can’t be avoided, but most of them can be fixed easily. Give our experts a call today if you want to learn more.

Posted in General Articles B, Hardware | Tagged , , , , , , , | Comments closed

How to fix common printer problems

Printers are great equipment for enhancing productivity. When they break down, however, fixing them can be frustrating and time-consuming. Fortunately, most printer problems can easily be repaired by following the troubleshooting steps below.

Jammed paper

A paper jam is the most common and probably the most frustrating problem when printing documents. There are various reasons for printers to jam, but some of the most common ones include a misaligned tray, an overfilled tray, and loose foreign particles inside the printer. These simple guidelines will help fix such problems:

  • Avoid overfilling the paper tray.
  • Make sure the paper tray is aligned correctly and that paper is loaded properly.
  • Remove wet, ripped, and wrinkled paper from the tray.
  • Avoid loading the paper tray with paper of different sizes.
  • Check for small objects that could have fallen into the printer. If you’re unsure how to open the printer, look up the steps in the manual or have a specialist check the printer for you.

Slow printing speed

Printing speed largely depends on the type of printer used and the desired print quality. Documents with high-quality images will print slower compared to those containing only text. But a significant decrease in printing speed could be caused by:

  • Incorrect printer settings
  • Printing on both sides of the paper
  • Printer driver issues

Slow printing speed can be fixed by following these tips:

  • Print on one side only.
  • Print documents in standard, normal, or draft mode to save time.
  • Don’t print high-resolution images, unless necessary.
  • Update printer software and drivers.

Wi-Fi connection issue

Wi-Fi printers are convenient because they allow you and your team to print documents from your mobile device. But when you can’t connect to wireless printers, it can negatively affect your productivity. Follow these steps to resolve this issue:

  1. Turn off the printer and the devices connected to it.
  2. Unplug the Wi-Fi router for at least 30 seconds.
  3. Plug the router back into the wall socket, turn the printer back on and allow it to detect and connect to the router.
  4. Make sure any firewall and antivirus software is not preventing the printer from connecting to the router.
  5. If the printer is still not connecting, contact the manufacturer’s support team.

Low-quality prints

Printed images can sometimes appear blurry or faded. This is due to problems with a printer’s printhead or ink nozzle, incorrect print settings, and the type of paper. Here are ways to deal with these problems:

  • Faded images – Some printhead cartridges are sealed with tape to prevent ink from entering the printhead. Removing the tape and using the “Head Cleaning” feature on the printer will clear up particles blocking the printhead. Check the manual of your printer if you’re not sure how to clean the printhead.
  • Blurry images – When printouts are blurry, this could be because of the type or quality of paper and the print settings used during printing. To avoid this problem, make sure to use the right type of paper. For example, laser printer paper isn’t ideal for use in an inkjet printer. Additionally, the correct print settings should be applied before printing. Using low-quality print settings on premium glossy paper will lead to blurry images.

Another common cause of low-quality prints is cartridges running low on ink or toner. To replace ink and toner cartridges, it’s best to read the printer’s manual or consult with a specialist.

Printer problems can’t be avoided, but most of them can be fixed easily. Give our experts a call today if you want to learn more.

Posted in General Articles A, Hardware | Tagged , , , , , , , | Comments closed

How 5G can improve your VoIP systems

The fifth generation of mobile networks, or 5G, is poised to revolutionize Voice over Internet Protocol (VoIP) for businesses. 5G improves call speeds, has greater capacity, and reduces latency, making VoIP calls clearer and more reliable than ever before. This will be a huge benefit for businesses that heavily rely on VoIP for communications. If you’re looking to stay ahead of the curve, make sure to invest in 5G-compatible VoIP hardware and software. Read on to learn how 5G can improve the quality of your VoIP calls.

Explore VR and AR

With 5G network speeds, virtual and augmented reality can become more common for many small- and medium-sized businesses (SMBs). 5G easily surpasses 4G’s Gbps (gigabits per second) limit, which is currently holding back businesses’ adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is set to ensure a better user experience by facilitating smoother connections and preventing network delays that can affect your bottom line.

Improved video conferencing

One of the major hindrances to smooth web and video conferencing is slow network data transfer. Fortunately, innovations like Web Real-Time Communication and 5G networks can enhance VoIP for businesses by providing open and stable streaming as well as sufficient transfer speeds. These will allow businesses to view higher-quality videos, even those at 4K and 8K resolution.

Beyond improved streaming quality, 5G networks will also be able to support video calls with a larger number of participants, which is timely, considering the current shift to remote working.

Utilize mobile VoIP

VoIP calls heavily rely on sufficient download and upload speeds. For example, mobile VoIP users may experience unstable and poor call connectivity and clarity when their 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds. These limitations could also lead to packet loss. Packet loss happens when one or more “packets” of data traveling across a computer network fail to reach their destination, which is typically caused by network congestion. Packet loss reduces audio/video quality and can even cause calls to be dropped, leading to a poor VoIP experience. But thanks to 5G’s greater speed, packet loss can be prevented.

Moreover, 4G network providers set a fixed amount of bandwidth for every direction it transmits a signal to. But unlike 4G, the 5G bandwidth can be adjusted on the fly. This means that 5G network providers can allocate bandwidth to mitigate congestion. In practical terms, businesses could reach their customers even if the latter are in crowded places that normally max out 4G mobile network capacity constraints, like in football stadiums or airports.

When your business decides to adopt the up-and-coming 5G network, you can expect to see significant VoIP improvements. If you’re looking to set up a VoIP system for your business, call or email us today.

Posted in General Articles B, VoIP | Tagged , , , , , , , , , , , , , , , , | Comments closed

5G: What you need to know about the future of business VoIP systems

Fifth generation technology, or 5G, will significantly enhance the performance of your business’s Voice over Internet Protocol (VoIP) systems. That’s because 5G networks have much higher speeds, greater capacity, and reduced latency than 4G LTE networks. This means that businesses can enjoy crystal-clear voice quality and low call latency no matter what device or where they make calls. Here are three ways to take advantage of 5G for your VoIP system.

Explore VR and AR

With 5G network speeds, virtual and augmented reality can become more common for many small- and medium-sized businesses (SMBs). 5G easily surpasses 4G’s Gbps (gigabits per second) limit, which is currently holding back businesses’ adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is set to ensure a better user experience by facilitating smoother connections and preventing network delays that can affect your bottom line.

Improved video conferencing

One of the major hindrances to smooth web and video conferencing is slow network data transfer. Fortunately, innovations like Web Real-Time Communication and 5G networks can enhance VoIP for businesses by providing open and stable streaming as well as sufficient transfer speeds. These will allow businesses to view higher-quality videos, even those at 4K and 8K resolution.

Beyond improved streaming quality, 5G networks will also be able to support video calls with a larger number of participants, which is timely, considering the current shift to remote working.

Utilize mobile VoIP

VoIP calls heavily rely on sufficient download and upload speeds. For example, mobile VoIP users may experience unstable and poor call connectivity and clarity when their 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds. These limitations could also lead to packet loss. Packet loss happens when one or more “packets” of data traveling across a computer network fail to reach their destination, which is typically caused by network congestion. Packet loss reduces audio/video quality and can even cause calls to be dropped, leading to a poor VoIP experience. But thanks to 5G’s greater speed, packet loss can be prevented.

Moreover, 4G network providers set a fixed amount of bandwidth for every direction it transmits a signal to. But unlike 4G, the 5G bandwidth can be adjusted on the fly. This means that 5G network providers can allocate bandwidth to mitigate congestion. In practical terms, businesses could reach their customers even if the latter are in crowded places that normally max out 4G mobile network capacity constraints, like in football stadiums or airports.

When your business decides to adopt the up-and-coming 5G network, you can expect to see significant VoIP improvements. If you’re looking to set up a VoIP system for your business, call or email us today.

Posted in General Articles A, VoIP | Tagged , , , , , , , , , , , , , , , , | Comments closed

Here’s how 5G revolutionizes VoIP

5G is the next generation of wireless technology, and it is set to revolutionize the way we use the internet mainly because of its vastly improved speed. This improved speed, as well as 5G’s reduced latency, make 5G the ideal technology for Voice over Internet Protocol (VoIP) applications. Given all these benefits, businesses should definitely consider switching to 5G. Here are the top three ways that 5G can improve your business’s VoIP service.

Explore VR and AR

With 5G network speeds, virtual and augmented reality can become more common for many small- and medium-sized businesses (SMBs). 5G easily surpasses 4G’s Gbps (gigabits per second) limit, which is currently holding back businesses’ adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is set to ensure a better user experience by facilitating smoother connections and preventing network delays that can affect your bottom line.

Improved video conferencing

One of the major hindrances to smooth web and video conferencing is slow network data transfer. Fortunately, innovations like Web Real-Time Communication and 5G networks can enhance VoIP for businesses by providing open and stable streaming as well as sufficient transfer speeds. These will allow businesses to view higher-quality videos, even those at 4K and 8K resolution.

Beyond improved streaming quality, 5G networks will also be able to support video calls with a larger number of participants, which is timely, considering the current shift to remote working.

Utilize mobile VoIP

VoIP calls heavily rely on sufficient download and upload speeds. For example, mobile VoIP users may experience unstable and poor call connectivity and clarity when their 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds. These limitations could also lead to packet loss. Packet loss happens when one or more “packets” of data traveling across a computer network fail to reach their destination, which is typically caused by network congestion. Packet loss reduces audio/video quality and can even cause calls to be dropped, leading to a poor VoIP experience. But thanks to 5G’s greater speed, packet loss can be prevented.

Moreover, 4G network providers set a fixed amount of bandwidth for every direction it transmits a signal to. But unlike 4G, the 5G bandwidth can be adjusted on the fly. This means that 5G network providers can allocate bandwidth to mitigate congestion. In practical terms, businesses could reach their customers even if the latter are in crowded places that normally max out 4G mobile network capacity constraints, like in football stadiums or airports.

When your business decides to adopt the up-and-coming 5G network, you can expect to see significant VoIP improvements. If you’re looking to set up a VoIP system for your business, call or email us today.

Posted in General Articles C, VoIP | Tagged , , , , , , , , , , , , , , , , | Comments closed

The benefits of Microsoft 365’s Bookings feature

Microsoft 365’s Bookings feature is an incredibly useful tool for organizing tasks and events. If you often struggle to keep track of your schedule, then this feature is definitely for you! Read on to learn the basics of how Bookings works and some tips on how to get the most out of it.

Visibility

Bid goodbye to the days of scribbling on Post-its and frantically going through your schedule to find out where you’re heading for lunch. Bookings provides you with a unique scheduling app that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability — simply enter the contact information and then book it. The system then fully automates the process of managing your appointments.

No more rain checks

Cancellations and missed appointments mean wasted time slots unless you’re able to fill them up with new bookings. Avoid lost income by controlling how much advance notice is required to make a cancellation. With Bookings, appointments appear immediately in staff calendars and can be added or revised by customers in their own personal calendars.

Additionally, a confirmation email is automatically sent to the customer, followed by another automatic email reminder before the appointment time. The web page also offers a rescheduling service: customers can simply click on the link on the confirmation email and pick a time that’s better for them.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel, or reassign the appointment to other staff members as they see fit.

Should you decide to reassign a booking to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and lets you compare everyone’s schedules side by side. The appointments are synced not only to your calendar but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook, and even Google Calendar, so clients and staff can keep whatever calendaring service they prefer.

Double duty

Appointment setting might be the primary function of Bookings, but the system can also be utilized to build your company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as your customer’s name, address, phone number, and email address.

And as your company grows, you can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore. To really stand out from competitors, you need comprehensive appointment management. Give us a call if you need any questions answered or issues addressed. We’re more than happy to help.

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