How to keep your business safe from hackers

At a time when cyberattacks are more sophisticated than ever, data security and privacy should be every small-business owner’s top priority. The good news is you don’t have to be a tech wizard to make it happen. Here are some practical ways to shield your company from hackers.

Cover your webcam

If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and National Security Agency whistleblower Edward Snowden all believe their webcams could be compromised, there’s no reason you should feel safe. This is because cybercriminals can use your webcam to spy on you.

They can examine your surroundings, determine your location, and spy on the people you’re with. The attackers can record intimate and vulnerable moments and use these to blackmail you.

Fortunately, guarding yourself against this danger is easy. Covering your webcam should do the trick. You can use regular tape or you can purchase a cheap webcam cover online. Check as well if your webcam has a dedicated kill switch, as this disables the hardware, making it impossible for cybercriminals to spy on you.

Use a privacy shield

Also known as a privacy guard, screen, and filter, a privacy shield is a thin transparent sheet you apply on your computer, laptop, or smartphone screen to limit viewing angles. Once installed, anyone trying to look at your screen from anywhere — except straight on — will see nothing.

Privacy filters are commonly used to protect work devices that display or contain critical files with sensitive data or confidential information. However, work and personal devices are both vulnerable to “shoulder surfing,” the act of peeking at someone else’s screen, with or without ill intent. This is why it’s ideal to use protectors on all the devices you and your staff use.

Get a physical/biometric authentication key

Requiring more than one set of credentials to access sensitive resources has become the standard practice for established websites and applications. With multifactor authentication (MFA) in place, you can gain access to your account only after you’ve entered an authentication code.

Before, two-factor authentication relied mostly on text messages sent to mobile phones. But IT experts now discourage the use of SMS authentication because of the following reasons:

  • Text messages aren’t encrypted (i.e., these can be seen in plain text), and can be intercepted in man-in-the-middle attacks.
  • Text message notifications may display one-time pins (OTPs) that can be seen by unintended viewers.
  • Cybercriminals may redirect text messages to their own devices.
  • OTPs can be stolen via SIM swapping.
  • Users can be tricked into entering OTPs in a fraudulent login page.

If you’re looking for authentication services that can’t be easily neutralized, try a hardware key like a USB or Bluetooth key that you can always carry around. You can also use biometrics such as a fingerprint, retina, or facial scan. It’s difficult to copy a person’s fingerprint or facial features, making it a secure authentication method.

If you need help setting up two-factor authentication or IT security services, contact our experts. We’ll help you get peace of mind from knowing that your business IT is in good hands.

Posted in General Articles B, Hardware | Tagged , , , , , , | Comments closed

3 Simple tips for thwarting cybercriminals

Advances in technology have made life easier but have also enabled cybercriminals to improve their techniques. This can be a big blow to small-business owners who often take data security for granted. To keep your business safe, follow these simple tips.

Cover your webcam

If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and National Security Agency whistleblower Edward Snowden all believe their webcams could be compromised, there’s no reason you should feel safe. This is because cybercriminals can use your webcam to spy on you.

They can examine your surroundings, determine your location, and spy on the people you’re with. The attackers can record intimate and vulnerable moments and use these to blackmail you.

Fortunately, guarding yourself against this danger is easy. Covering your webcam should do the trick. You can use regular tape or you can purchase a cheap webcam cover online. Check as well if your webcam has a dedicated kill switch, as this disables the hardware, making it impossible for cybercriminals to spy on you.

Use a privacy shield

Also known as a privacy guard, screen, and filter, a privacy shield is a thin transparent sheet you apply on your computer, laptop, or smartphone screen to limit viewing angles. Once installed, anyone trying to look at your screen from anywhere — except straight on — will see nothing.

Privacy filters are commonly used to protect work devices that display or contain critical files with sensitive data or confidential information. However, work and personal devices are both vulnerable to “shoulder surfing,” the act of peeking at someone else’s screen, with or without ill intent. This is why it’s ideal to use protectors on all the devices you and your staff use.

Get a physical/biometric authentication key

Requiring more than one set of credentials to access sensitive resources has become the standard practice for established websites and applications. With multifactor authentication (MFA) in place, you can gain access to your account only after you’ve entered an authentication code.

Before, two-factor authentication relied mostly on text messages sent to mobile phones. But IT experts now discourage the use of SMS authentication because of the following reasons:

  • Text messages aren’t encrypted (i.e., these can be seen in plain text), and can be intercepted in man-in-the-middle attacks.
  • Text message notifications may display one-time pins (OTPs) that can be seen by unintended viewers.
  • Cybercriminals may redirect text messages to their own devices.
  • OTPs can be stolen via SIM swapping.
  • Users can be tricked into entering OTPs in a fraudulent login page.

If you’re looking for authentication services that can’t be easily neutralized, try a hardware key like a USB or Bluetooth key that you can always carry around. You can also use biometrics such as a fingerprint, retina, or facial scan. It’s difficult to copy a person’s fingerprint or facial features, making it a secure authentication method.

If you need help setting up two-factor authentication or IT security services, contact our experts. We’ll help you get peace of mind from knowing that your business IT is in good hands.

Posted in General Articles C, Hardware | Tagged , , , , , , | Comments closed

3 Simple ways to keep your business safe from hackers

Like most business owners, you may be too busy managing your organization to be concerned about optimized security measures and other technical matters. However, failing to protect your business puts it at risk of data theft and other cyberattacks. Let’s take a look at some ways you can keep your organization safe.

Cover your webcam

If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and National Security Agency whistleblower Edward Snowden all believe their webcams could be compromised, there’s no reason you should feel safe. This is because cybercriminals can use your webcam to spy on you.

They can examine your surroundings, determine your location, and spy on the people you’re with. The attackers can record intimate and vulnerable moments and use these to blackmail you.

Fortunately, guarding yourself against this danger is easy. Covering your webcam should do the trick. You can use regular tape or you can purchase a cheap webcam cover online. Check as well if your webcam has a dedicated kill switch, as this disables the hardware, making it impossible for cybercriminals to spy on you.

Use a privacy shield

Also known as a privacy guard, screen, and filter, a privacy shield is a thin transparent sheet you apply on your computer, laptop, or smartphone screen to limit viewing angles. Once installed, anyone trying to look at your screen from anywhere — except straight on — will see nothing.

Privacy filters are commonly used to protect work devices that display or contain critical files with sensitive data or confidential information. However, work and personal devices are both vulnerable to “shoulder surfing,” the act of peeking at someone else’s screen, with or without ill intent. This is why it’s ideal to use protectors on all the devices you and your staff use.

Get a physical/biometric authentication key

Requiring more than one set of credentials to access sensitive resources has become the standard practice for established websites and applications. With multifactor authentication (MFA) in place, you can gain access to your account only after you’ve entered an authentication code.

Before, two-factor authentication relied mostly on text messages sent to mobile phones. But IT experts now discourage the use of SMS authentication because of the following reasons:

  • Text messages aren’t encrypted (i.e., these can be seen in plain text), and can be intercepted in man-in-the-middle attacks.
  • Text message notifications may display one-time pins (OTPs) that can be seen by unintended viewers.
  • Cybercriminals may redirect text messages to their own devices.
  • OTPs can be stolen via SIM swapping.
  • Users can be tricked into entering OTPs in a fraudulent login page.

If you’re looking for authentication services that can’t be easily neutralized, try a hardware key like a USB or Bluetooth key that you can always carry around. You can also use biometrics such as a fingerprint, retina, or facial scan. It’s difficult to copy a person’s fingerprint or facial features, making it a secure authentication method.

If you need help setting up two-factor authentication or IT security services, contact our experts. We’ll help you get peace of mind from knowing that your business IT is in good hands.

Posted in General Articles A, Hardware | Tagged , , , , , , | Comments closed

Empower your mobile workforce with VoIP

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free.

To cater to your out-of-office workers, there are a variety of ways by which you can expand the mobility of your VoIP services.

1. Look into unified communications (UC)

If your employees are able to bring their personal devices to work, your IT administrators will insist that all of them comply with your company’s policies. You will need to establish good security and compliance measures to meet the needs of both your customers and employees.

A solid solution is UC, which integrates real-time communication services, such as instant messaging, telephony, data sharing, and video conferencing. UC bridges the gap between VoIP and other computer-related communication technologies. It makes communication more convenient and manageable by providing a single number to reach as well as a status indicator that conveys whether employees are available or if they don’t want to be disturbed.

2. Employ easy-to-use apps

Most top-rated business apps began as user-focused tools to help people find data more independently. Some of these apps have transformed into more customized tools focusing on specific business needs. The problem with this is that satisfying these needs often sacrifices overall usability. If your employees are struggling to use the mobile version of your VoIP solution, then they likely will dump it.

This can lead to employees using unauthorized apps, which increases security risks. To avoid this, implement an app or a tool that is easy to use, navigate, and manage. Ask VoIP providers for a free demo to evaluate how user-friendly the software is.

3. Cloud support

Having on-premises equipment and support for your VoIP solution is a good idea. However, your existing IT team may not be ready for the challenges of providing a cloud-based mobile app or voice support. We recommend you go for a hosted VoIP solution, which delivers the same cost-effective, network-based service, but the equipment is housed based at a provider’s site rather than in your data center. This eliminates the cost of on-premises gear, maintenance costs, and overall management while increasing the overall effectiveness of your mobile solution.

4. Work with an experienced solution manager

It can be tough to manage your VoIP solutions as you’re expanding them. That’s why it’s best to work with an IT partner like us; we have the expertise and experience to pull it off. When you outsource the management of your solution to us, we can get your apps and solution up and running, then administer them for you.

If you need to expand your VoIP mobile capabilities to enhance your efficiency and productivity, or if you’re interested to learn more about VoIP solutions, don’t hesitate to contact us today.

Posted in General Articles A, VoIP | Tagged , , , , , , | Comments closed

Mobilize your VoIP systems

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially members of your staff who are working remotely. The challenge is how you can expand your VoIP capabilities to become effective on the go.

To cater to your out-of-office workers, there are a variety of ways by which you can expand the mobility of your VoIP services.

1. Look into unified communications (UC)

If your employees are able to bring their personal devices to work, your IT administrators will insist that all of them comply with your company’s policies. You will need to establish good security and compliance measures to meet the needs of both your customers and employees.

A solid solution is UC, which integrates real-time communication services, such as instant messaging, telephony, data sharing, and video conferencing. UC bridges the gap between VoIP and other computer-related communication technologies. It makes communication more convenient and manageable by providing a single number to reach as well as a status indicator that conveys whether employees are available or if they don’t want to be disturbed.

2. Employ easy-to-use apps

Most top-rated business apps began as user-focused tools to help people find data more independently. Some of these apps have transformed into more customized tools focusing on specific business needs. The problem with this is that satisfying these needs often sacrifices overall usability. If your employees are struggling to use the mobile version of your VoIP solution, then they likely will dump it.

This can lead to employees using unauthorized apps, which increases security risks. To avoid this, implement an app or a tool that is easy to use, navigate, and manage. Ask VoIP providers for a free demo to evaluate how user-friendly the software is.

3. Cloud support

Having on-premises equipment and support for your VoIP solution is a good idea. However, your existing IT team may not be ready for the challenges of providing a cloud-based mobile app or voice support. We recommend you go for a hosted VoIP solution, which delivers the same cost-effective, network-based service, but the equipment is housed based at a provider’s site rather than in your data center. This eliminates the cost of on-premises gear, maintenance costs, and overall management while increasing the overall effectiveness of your mobile solution.

4. Work with an experienced solution manager

It can be tough to manage your VoIP solutions as you’re expanding them. That’s why it’s best to work with an IT partner like us; we have the expertise and experience to pull it off. When you outsource the management of your solution to us, we can get your apps and solution up and running, then administer them for you.

If you need to expand your VoIP mobile capabilities to enhance your efficiency and productivity, or if you’re interested to learn more about VoIP solutions, don’t hesitate to contact us today.

Posted in General Articles C, VoIP | Tagged , , , , , , | Comments closed

How to enable VoIP for your remote workers

With business trends like bring your own device policies and remote work, companies using VoIP in their office have had to expand their remote communication capabilities to hold their own against competitors. However, they may still struggle to extend VoIP to off-site or mobile employees.

To cater to your out-of-office workers, there are a variety of ways by which you can expand the mobility of your VoIP services.

1. Look into unified communications (UC)

If your employees are able to bring their personal devices to work, your IT administrators will insist that all of them comply with your company’s policies. You will need to establish good security and compliance measures to meet the needs of both your customers and employees.

A solid solution is UC, which integrates real-time communication services, such as instant messaging, telephony, data sharing, and video conferencing. UC bridges the gap between VoIP and other computer-related communication technologies. It makes communication more convenient and manageable by providing a single number to reach as well as a status indicator that conveys whether employees are available or if they don’t want to be disturbed.

2. Employ easy-to-use apps

Most top-rated business apps began as user-focused tools to help people find data more independently. Some of these apps have transformed into more customized tools focusing on specific business needs. The problem with this is that satisfying these needs often sacrifices overall usability. If your employees are struggling to use the mobile version of your VoIP solution, then they likely will dump it.

This can lead to employees using unauthorized apps, which increases security risks. To avoid this, implement an app or a tool that is easy to use, navigate, and manage. Ask VoIP providers for a free demo to evaluate how user-friendly the software is.

3. Cloud support

Having on-premises equipment and support for your VoIP solution is a good idea. However, your existing IT team may not be ready for the challenges of providing a cloud-based mobile app or voice support. We recommend you go for a hosted VoIP solution, which delivers the same cost-effective, network-based service, but the equipment is housed based at a provider’s site rather than in your data center. This eliminates the cost of on-premises gear, maintenance costs, and overall management while increasing the overall effectiveness of your mobile solution.

4. Work with an experienced solution manager

It can be tough to manage your VoIP solutions as you’re expanding them. That’s why it’s best to work with an IT partner like us; we have the expertise and experience to pull it off. When you outsource the management of your solution to us, we can get your apps and solution up and running, then administer them for you.

If you need to expand your VoIP mobile capabilities to enhance your efficiency and productivity, or if you’re interested to learn more about VoIP solutions, don’t hesitate to contact us today.

Posted in General Articles B, VoIP | Tagged , , , , , , | Comments closed

PowerPoint Presenter Coach: Now greater availability & power

Launched in 2019, Presenter Coach has helped PowerPoint users become more confident in-person and on-camera presenters. It utilizes artificial intelligence to provide users with suggestions on how to improve their pitch, pacing, and word choice, among many others. Initially, it was only available in PowerPoint for the web, but today, you can use it across all platforms and take advantage of three new types of feedback.

Availability on all platforms

Presenter Coach is now accessible on all platforms: web, Windows, Mac, iOS, and Android. This means you can utilize this feature whenever you need it and wherever you are — at home, in the office, or even on the go.

Three new types of feedbacks

Aside from expanding the availability of Presenter Coach, Microsoft also added three new kinds of feedback:

1. Body language

Great presenters rehearse not only what they say, but also their gestures, stance, and facial expressions to ensure that these support their message. For example, they can use hand gestures to emphasize a point, instead of keeping their hands in their pockets or behind their back. They also utilize their eyes, mouth, and facial muscles to convey emotion. By projecting the right body language, they can establish their credibility and connect with the audience.

This is why Microsoft introduced a new capability that uses your video camera to provide feedback on your body language. After your rehearsal, the Presenter Coach will give you a summary report using the following metrics:

  • Clear view – Evaluates how well your audience will be able to see you
  • Eye contact – Tells you whether you are able to maintain your gaze toward the camera
  • Distance – Analyzes whether you are too close or too far away from the camera

2. Repetitive language

During presentations, repeating certain words and phrases can help you emphasize particular points and ensure that your audience recalls them. However, if this technique is done incorrectly, your listeners may find it distracting. On other occasions, you may not even realize that you are using the same words and phrases over and over again, but your audience will most likely catch on.

To help prevent you from overusing the same words and phrases, Presenter Coach will identify them after listening to your rehearsal. Not only that, but it will also give you a list of synonyms that you can use instead so you can switch it up and keep your audience more engaged throughout your presentation.

3. Pronunciation

Presenter Coach can help ensure that you correctly pronounce all of the words that you will say during your presentation. It will display the words you mispronounced during rehearsal and offer a recorded pronunciation guide of that word. You can listen to the correct pronunciation as many times as you want while practicing your presentation.

Currently, Presenter Coach is optimized for the General American English pronunciation, but it can take into account variations in accent. In case you don’t agree with the suggestions provided or you don’t find them useful, you can disable the pronunciation feedback.

Note on privacy concerns

While Presenter Coach uses your camera and microphone to be able to evaluate your rehearsal, it will only do so when you click on Rehearse with Coach and then Start Rehearsing. It does not save any video or audio when you rehearse. It was purposely designed to respect your privacy while still being able to provide clear and actionable feedback that will help you improve your presentation skills.

Want to learn more powerful features in PowerPoint and other Microsoft 365 apps? Contact us today and we’ll help you make the most out of your M365 subscription.

Posted in General Articles C, Office | Tagged , , , , | Comments closed

PowerPoint Presenter Coach: New platforms, more feedback

Presenter Coach was one of the artificial intelligence-based features introduced in PowerPoint’s 2019 software update. It helps you give more effective in-person and virtual presentations by providing you with feedback on your word choice, and speed, among many others. This year, Presenter Coach is finally available on all platforms and is packed with new types of feedback.

Availability on all platforms

Presenter Coach is now accessible on all platforms: web, Windows, Mac, iOS, and Android. This means you can utilize this feature whenever you need it and wherever you are — at home, in the office, or even on the go.

Three new types of feedbacks

Aside from expanding the availability of Presenter Coach, Microsoft also added three new kinds of feedback:

1. Body language

Great presenters rehearse not only what they say, but also their gestures, stance, and facial expressions to ensure that these support their message. For example, they can use hand gestures to emphasize a point, instead of keeping their hands in their pockets or behind their back. They also utilize their eyes, mouth, and facial muscles to convey emotion. By projecting the right body language, they can establish their credibility and connect with the audience.

This is why Microsoft introduced a new capability that uses your video camera to provide feedback on your body language. After your rehearsal, the Presenter Coach will give you a summary report using the following metrics:

  • Clear view – Evaluates how well your audience will be able to see you
  • Eye contact – Tells you whether you are able to maintain your gaze toward the camera
  • Distance – Analyzes whether you are too close or too far away from the camera

2. Repetitive language

During presentations, repeating certain words and phrases can help you emphasize particular points and ensure that your audience recalls them. However, if this technique is done incorrectly, your listeners may find it distracting. On other occasions, you may not even realize that you are using the same words and phrases over and over again, but your audience will most likely catch on.

To help prevent you from overusing the same words and phrases, Presenter Coach will identify them after listening to your rehearsal. Not only that, but it will also give you a list of synonyms that you can use instead so you can switch it up and keep your audience more engaged throughout your presentation.

3. Pronunciation

Presenter Coach can help ensure that you correctly pronounce all of the words that you will say during your presentation. It will display the words you mispronounced during rehearsal and offer a recorded pronunciation guide of that word. You can listen to the correct pronunciation as many times as you want while practicing your presentation.

Currently, Presenter Coach is optimized for the General American English pronunciation, but it can take into account variations in accent. In case you don’t agree with the suggestions provided or you don’t find them useful, you can disable the pronunciation feedback.

Note on privacy concerns

While Presenter Coach uses your camera and microphone to be able to evaluate your rehearsal, it will only do so when you click on Rehearse with Coach and then Start Rehearsing. It does not save any video or audio when you rehearse. It was purposely designed to respect your privacy while still being able to provide clear and actionable feedback that will help you improve your presentation skills.

Want to learn more powerful features in PowerPoint and other Microsoft 365 apps? Contact us today and we’ll help you make the most out of your M365 subscription.

Posted in General Articles B, Office | Tagged , , , , | Comments closed

PowerPoint Presenter Coach: Expanded availability & feedback

In 2019, Microsoft introduced the Presenter Coach feature in PowerPoint to help users give better presentations, be these in person or virtually. Using artificial intelligence, this feature gives you pointers on how to improve your pitch, pacing, word choice, and much more. It was initially available only in PowerPoint for the web, but this year, Microsoft expanded its availability and the types of feedback it provides.

Availability on all platforms

Presenter Coach is now accessible on all platforms: web, Windows, Mac, iOS, and Android. This means you can utilize this feature whenever you need it and wherever you are — at home, in the office, or even on the go.

Three new types of feedbacks

Aside from expanding the availability of Presenter Coach, Microsoft also added three new kinds of feedback:

1. Body language

Great presenters rehearse not only what they say, but also their gestures, stance, and facial expressions to ensure that these support their message. For example, they can use hand gestures to emphasize a point, instead of keeping their hands in their pockets or behind their back. They also utilize their eyes, mouth, and facial muscles to convey emotion. By projecting the right body language, they can establish their credibility and connect with the audience.

This is why Microsoft introduced a new capability that uses your video camera to provide feedback on your body language. After your rehearsal, the Presenter Coach will give you a summary report using the following metrics:

  • Clear view – Evaluates how well your audience will be able to see you
  • Eye contact – Tells you whether you are able to maintain your gaze toward the camera
  • Distance – Analyzes whether you are too close or too far away from the camera

2. Repetitive language

During presentations, repeating certain words and phrases can help you emphasize particular points and ensure that your audience recalls them. However, if this technique is done incorrectly, your listeners may find it distracting. On other occasions, you may not even realize that you are using the same words and phrases over and over again, but your audience will most likely catch on.

To help prevent you from overusing the same words and phrases, Presenter Coach will identify them after listening to your rehearsal. Not only that, but it will also give you a list of synonyms that you can use instead so you can switch it up and keep your audience more engaged throughout your presentation.

3. Pronunciation

Presenter Coach can help ensure that you correctly pronounce all of the words that you will say during your presentation. It will display the words you mispronounced during rehearsal and offer a recorded pronunciation guide of that word. You can listen to the correct pronunciation as many times as you want while practicing your presentation.

Currently, Presenter Coach is optimized for the General American English pronunciation, but it can take into account variations in accent. In case you don’t agree with the suggestions provided or you don’t find them useful, you can disable the pronunciation feedback.

Note on privacy concerns

While Presenter Coach uses your camera and microphone to be able to evaluate your rehearsal, it will only do so when you click on Rehearse with Coach and then Start Rehearsing. It does not save any video or audio when you rehearse. It was purposely designed to respect your privacy while still being able to provide clear and actionable feedback that will help you improve your presentation skills.

Want to learn more powerful features in PowerPoint and other Microsoft 365 apps? Contact us today and we’ll help you make the most out of your M365 subscription.

Posted in General Articles A, Office | Tagged , , , , | Comments closed

Cloud-based ERP and its benefits

Using the cloud is so common these days that most small- and mid-sized businesses (SMBs) have at least one cloud service supporting their operations. An increasingly popular cloud-based service is enterprise resource planning (ERP). But what is it? And what are the advantages of using a cloud-based ERP solution? Here’s a quick and informative overview.

Define: Cloud-based ERP

ERP is management software, usually offered as a bundle of applications, that aims to help businesses automate the collection, storage, management, and interpretation of data from disparate sources like accounting, inventory, marketing, service delivery, etc. With ERP, business owners and managers can get an integrated real-time view of business processes, resources, and commitments.

Cloud-based ERP solutions are simply a suite of ERP apps delivered to users over the internet, usually accessed via a browser. The software usually does not need to be installed on computers and is offered on a per-user, per-month, flat-rate fee.

Companies using a cloud-based integrated ERP solution have experienced the following five benefits:

1. Decreased operating costs

An in-house ERP solution requires purchasing software and hardware to support it. Once you’ve built the solution’s infrastructure, you need to hire staff to install and maintain it. All of these will drive up the overall IT budget, something most SMBs cannot immediately afford.

But with a cloud-based ERP system, you normally only have to pay a flat-rate monthly fee, so the total cost of implementation will likely be far lower. Many providers can also manage the solution for you (i.e., they’ll take care of maintenance, upgrades, etc.). This will even out your operating costs, and if implemented correctly, will result in an overall decrease in expenses.

2. Increased ERP performance over in-house solutions

In-house ERP solutions require correctly configured hosting and proper maintenance to function at their most efficient. Your IT staff will be responsible for both, but if these are done poorly, then performance suffers.

With cloud-based solutions, the provider takes care of hosting the solution. You know that system maintenance is being done by experts, so you’re assured that your ERP software will be at peak performance.

3. Enhanced access to information

Companies that don’t have any ERP system will likely struggle to find the information they need, when they need it. ERP programs can help consolidate the relevant information in a more effective manner than, say, spreadsheets.

And since cloud-based ERP solutions are accessible via the internet, you now have access to the information you need from anywhere with an internet connection.

4. Continued support

Providers of cloud-based ERP solutions offer 24/7 support and can fix problems faster than if you leave them to your employees. They also make sure to keep their solutions updated. Hackers have been known to attack businesses that use outdated versions of popular ERP programs.

5. Increased security

ERP systems process critical business information, so you will want to keep your data secure from outside sources and unauthorized users within your organization.

In this regard, cloud-based ERP solutions have enhanced security measures that protect your data in storage and when it moves from your systems to the host servers.

And for internal data security, users will need an assigned account to access your ERP system. This gives you control over who is given an account or not. Furthermore, you can also limit who can access your system via central admin panels. All of these features make cloud-based ERP solutions more secure than in-house ones.

If you want to learn more about cloud-based ERP solutions, contact us. We’ll be glad to assist you.

Posted in General Articles C, Web & Cloud | Tagged , , , , | Comments closed
  • Internet Presence Management for Small Business Owners

    pronto logoFull-service, pay-as-you-go all inclusive websites, from design and content to SEO and social media management for one low monthly price.

    Learn more about our small business online marketing services.