Monthly Archives: April 2019

Four questions to answer before virtualizing

For decades, business owners believed that servers, data centers, and IT staff were necessary to operate. No one could imagine a workplace without these important tools. This explains why virtualization took a while to take off. To understand its benefits, here are four things to consider.  Studies have shown that over 70% of IT budgets […]

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Things to consider when virtualizing

Powering your IT equipment costs money, but how much will you actually spend? If you have no idea, you’re in for a treat. Here are four questions you need to ask yourself before considering virtualization.  Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If that sounds like a […]

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Why it’s costly not to virtualize

You’ve probably heard that virtualization saves money, but how can you take advantage of this? Did you know that choosing not to virtualize can hurt your business? Answer these four questions to discover why virtualization is good for you.  Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If […]

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Why your firm should record its calls

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording. #1. Improve customer […]

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Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly. #1. Improve customer service One of the most important reasons why businesses […]

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Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]

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10 Office 365 features you need to know about

So you’ve been using Office 365 for your business for quite some time now. But did you know that there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 […]

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10 Office 365 features you need for work

Whether you need suggestions for your PowerPoint presentation, someone to edit your Word document, or input data into Excel, Office 365 has the features to help you with a variety of tasks. So the next time you need some help getting work done, try using these tricks with Office 365. Simultaneously edit a document with […]

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Help yourself: use these Office 365 features

Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a […]

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Quickly update Windows 10 with these tips!

It’s absolutely necessary for your business to update Windows 10, mainly for the security patches that will protect your business. Updating basically puts your computers on hold, but this is much much better than hackers exploiting gaps in unpatched systems. Need to speed up the waiting process? You can with these tips! Why do updates […]

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