In hybrid work environments, a significant portion of communication between team members and with clients takes place on platforms like Microsoft Teams and Slack. This introduces new security risks, as employees may inadvertently share sensitive information or engage in conversations that could jeopardize company security. To mitigate these risks, businesses must prioritize implementing security measures like the following to safeguard critical data, maintain employees’ privacy, and remain compliant with relevant regulations.
1. Place emphasis on employee security training
A comprehensive security awareness program is paramount in business today. Businesses should conduct regular training sessions focused on the importance of data security, covering topics such as phishing scams, social engineering tactics, and the proper handling of sensitive information. These training sessions will help employees understand that data security is a shared responsibility and that their actions have significant implications for the organization.
2. Implement strong authentication measures
Two-factor authentication (2FA) is a security method that requires two different forms of identification to access a system or account. This adds an extra layer of security beyond just a simple password. By requiring two forms of identification, such as a password and a unique code sent to their mobile device, 2FA significantly enhances account security and deters unauthorized access.
3. Leverage virtual private networks (VPNs)
Remote and hybrid work often involves employees connecting to company networks from unsecured public Wi-Fi hotspots. VPNs create a secure, encrypted tunnel between the employee’s device and the company network, protecting sensitive data from interception and ensuring secure access to company resources.
4. Utilize data encryption
Implementing robust encryption measures is critical for safeguarding sensitive data. Encryption scrambles data, making it unreadable and therefore useless to unauthorized parties. This tool is particularly valuable in protecting data stored in lost or stolen devices, making it a great proactive measure against data loss.
5. Embrace secure unified communications
Transitioning to a secure and reliable Unified Communications-as-a-Service (UCaaS) platform is essential for today’s hybrid workforce. A good UCaaS solution provides a secure and centralized platform for communication and collaboration, encompassing voice, video, chat, file sharing, and contact center functionality.
When selecting a UCaaS provider, businesses should look for providers with a strong security track record, robust encryption protocols, and 24/7 security monitoring. They should also be able to provide service level agreements to give businesses a clear picture of what to expect from them as a service provider.
Protect your hybrid work environment’s communications and collaboration channels by partnering with us for our comprehensive cybersecurity solutions. Schedule a free consultation today.