Technology Advice for Small Businesses

Some advice on removing malware on Android

Android’s open-source ecosystem empowers developers to customize and create applications, but it also gives cybercriminals an opportunity to exploit vulnerabilities, distributing malware through Android apps. Learn how to safeguard your Android device by effectively removing malware. Here’s how.

How to remove malware from your Android device

If your Android device is infected with malware, the most urgent thing to do is to quarantine the threat. You can do this by rebooting your device in safe mode. To do this, hold down the power button until the power menu appears. Then, tap and hold the power off option until the safe mode prompt appears. Tap Restart in safe mode to confirm.

Once your device is in safe mode, go to Settings > Apps & notifications. Uninstall any suspicious apps that you didn’t install or that you’re unfamiliar with. You can also do a quick Google search to check if an app is known to be malicious.

If you cannot uninstall an app, it may have administrator privileges. To remove these privileges, follow these steps:

  1. Go to Settings > Advanced > Security > Device Administrators.
  2. Remove any app that you don’t recognize or that you don’t want to have administrator privileges.
  3. Return to the Apps menu and uninstall the app.

If you are still unable to uninstall the app or if the malware persists, you may need to perform a factory reset. This will erase all of the data from your device, so it is important to back up your data first.

To perform a factory reset, follow these steps:

  1. Go to Settings > System > Advanced > Backup & Reset.
  2. Tap Erase all data (factory reset).
  3. Tap Reset phone to confirm.

How to protect your Android device from malware

Once you have successfully removed malware from your Android device, you should take steps to prevent another infection. This includes updating your device and security software to the latest versions and enabling Google Play Protect.

You should also make sure to observe good security habits. Be cautious of everything you see online, and only download apps from reputable sources such as official app stores. Do not click on links in unsolicited texts or emails, and be cautious of using public Wi-Fi networks, especially if you don’t have a VPN.

Mobile malware attacks can be costly, but following these tips can help you avoid the risks. If you have any questions or concerns, please contact our experts for assistance.