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Technology Advice for Small Businesses

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How to effectively adopt a zero trust security framework

Editor December 15, 2025

​​Zero trust is an essential security framework that safeguards businesses against significant financial and reputational risks of data breaches. This approach promises a functional, highly protective system for all your digital assets. Read this article to learn the essential strategies needed to successfully implement a zero trust architecture that makes your business more cyber resilient.

Why conventional security is no longer enough

How and where people work has dramatically changed. With employees collaborating across time zones and accessing cloud applications on both personal and corporate devices, the traditional “castle-and-moat” security model no longer holds up.

The conventional approach relied on strong perimeter walls, and once inside that perimeter, users and devices were generally trusted. Unfortunately, hostile groups have become adept at bypassing these defenses, often starting with simple phishing emails that trick recipients into granting access to unauthorized users. Once an attacker is inside the network, they can easily move across the system to steal data or launch destructive attacks. The rapid adoption of remote work, IoT devices, and distributed applications increases these risks.

The zero trust mindset

Zero trust fundamentally shifts the security philosophy from perimeter defense to data and resource protection. The core principle is simple: never inherently trust any user, service, or device requesting access to systems or data, regardless of their location relative to the network.

This method enhances security by layering defenses, making your organization more resilient to potential breaches and ensuring greater efficiency. It doesn’t replace existing network or endpoint tools; rather, it uses them as components in a broader architecture where every access request — from within or outside the network — is authenticated, authorized, and verified. The foundation is an “always assume breach” approach, in which you recognize that attackers will gain access, and security must be prepared to contain them immediately.

Restoring trust through constant verification

To successfully implement zero trust, you must first gain a clear, comprehensive view of your entire infrastructure: who is accessing what, from where, and on which devices. This clarity informs the deployment of critical components that enforce the “never trust, always verify” standard.

The key technical pillars for effective zero trust deployment include:

  • Multifactor authentication (MFA): This is the baseline defense tool, requiring an extra mode of user verification, such as biometrics or a time-limited secondary code on top of the regular password to prove identity.
  • Identity and access management (IAM): This entails centralizing user identities and defining clear roles to ensure that the right people get access to the right resources.
    Least privilege access (LPA): Users and applications are granted the minimum level of access permissions necessary to perform their tasks, limiting the damage an attacker can do if an account is compromised.
  • Microsegmentation and granular controls: This technique allows your company to divide your network into small, secure zones. If a threat breaches one segment, it is immediately isolated, containing the hostile traffic and preventing lateral movement across the whole organization. Because it is software-defined, this method can quickly adapt to new threats.
  • Dynamic device access control: Access decisions are not static. They continuously verify the health and security posture of the device (e.g., Are all software updates patched? Is the anti-malware running?) before granting or maintaining access.

Establishing the zero trust posture

Many global regulators and governing bodies are now putting more emphasis on organizational resilience, highlighting the strategic importance of zero trust. But to ensure it delivers real protection, careful zero trust deployment is essential. This requires more than just installing new tools.

Smart security leaders must establish a continuous review process. As cyberthreats and technology evolve, zero trust adoption should be regularly assessed and adjusted. A successful strategy aligns security with broader business objectives, enabling productivity rather than impeding it.

By establishing this proactive, verification-first mindset, your company can transform its defense from reactive wall-building to dynamic, adaptive resilience. Call our IT professionals today for deeper guidance on zero trust and strengthening your cyber defenses.

Zero trust, done right: A practical guide to implement zero trust security

Editor December 15, 2025

Traditional perimeter security is not enough to protect company data if employees can access it from different locations. And as most IT security chiefs anticipate rising risks, the time for half measures is over. Zero trust, a strategy that treats every connection as suspect, offers a clear path to cyber resilience. Read this article to explore the critical steps — from planning to deployment — to successfully adopt a zero trust approach.

Why conventional security is no longer enough

How and where people work has dramatically changed. With employees collaborating across time zones and accessing cloud applications on both personal and corporate devices, the traditional “castle-and-moat” security model no longer holds up.

The conventional approach relied on strong perimeter walls, and once inside that perimeter, users and devices were generally trusted. Unfortunately, hostile groups have become adept at bypassing these defenses, often starting with simple phishing emails that trick recipients into granting access to unauthorized users. Once an attacker is inside the network, they can easily move across the system to steal data or launch destructive attacks. The rapid adoption of remote work, IoT devices, and distributed applications increases these risks.

The zero trust mindset

Zero trust fundamentally shifts the security philosophy from perimeter defense to data and resource protection. The core principle is simple: never inherently trust any user, service, or device requesting access to systems or data, regardless of their location relative to the network.

This method enhances security by layering defenses, making your organization more resilient to potential breaches and ensuring greater efficiency. It doesn’t replace existing network or endpoint tools; rather, it uses them as components in a broader architecture where every access request — from within or outside the network — is authenticated, authorized, and verified. The foundation is an “always assume breach” approach, in which you recognize that attackers will gain access, and security must be prepared to contain them immediately.

Restoring trust through constant verification

To successfully implement zero trust, you must first gain a clear, comprehensive view of your entire infrastructure: who is accessing what, from where, and on which devices. This clarity informs the deployment of critical components that enforce the “never trust, always verify” standard.

The key technical pillars for effective zero trust deployment include:

  • Multifactor authentication (MFA): This is the baseline defense tool, requiring an extra mode of user verification, such as biometrics or a time-limited secondary code on top of the regular password to prove identity.
  • Identity and access management (IAM): This entails centralizing user identities and defining clear roles to ensure that the right people get access to the right resources.
    Least privilege access (LPA): Users and applications are granted the minimum level of access permissions necessary to perform their tasks, limiting the damage an attacker can do if an account is compromised.
  • Microsegmentation and granular controls: This technique allows your company to divide your network into small, secure zones. If a threat breaches one segment, it is immediately isolated, containing the hostile traffic and preventing lateral movement across the whole organization. Because it is software-defined, this method can quickly adapt to new threats.
  • Dynamic device access control: Access decisions are not static. They continuously verify the health and security posture of the device (e.g., Are all software updates patched? Is the anti-malware running?) before granting or maintaining access.

Establishing the zero trust posture

Many global regulators and governing bodies are now putting more emphasis on organizational resilience, highlighting the strategic importance of zero trust. But to ensure it delivers real protection, careful zero trust deployment is essential. This requires more than just installing new tools.

Smart security leaders must establish a continuous review process. As cyberthreats and technology evolve, zero trust adoption should be regularly assessed and adjusted. A successful strategy aligns security with broader business objectives, enabling productivity rather than impeding it.

By establishing this proactive, verification-first mindset, your company can transform its defense from reactive wall-building to dynamic, adaptive resilience. Call our IT professionals today for deeper guidance on zero trust and strengthening your cyber defenses.

Rolling out zero trust security the right way

Editor December 15, 2025

With cyberthreats escalating and major breaches costing billions, many organizations are embracing the zero trust approach, a holistic methodology that assumes compromise and requires constant verification across all devices and applications. This guide lists the practical, actionable steps security leaders must take to move beyond initial pilots and effectively implement a comprehensive zero trust architecture that effectively counters modern threats.

Why conventional security is no longer enough

How and where people work has dramatically changed. With employees collaborating across time zones and accessing cloud applications on both personal and corporate devices, the traditional “castle-and-moat” security model no longer holds up.

The conventional approach relied on strong perimeter walls, and once inside that perimeter, users and devices were generally trusted. Unfortunately, hostile groups have become adept at bypassing these defenses, often starting with simple phishing emails that trick recipients into granting access to unauthorized users. Once an attacker is inside the network, they can easily move across the system to steal data or launch destructive attacks. The rapid adoption of remote work, IoT devices, and distributed applications increases these risks.

The zero trust mindset

Zero trust fundamentally shifts the security philosophy from perimeter defense to data and resource protection. The core principle is simple: never inherently trust any user, service, or device requesting access to systems or data, regardless of their location relative to the network.

This method enhances security by layering defenses, making your organization more resilient to potential breaches and ensuring greater efficiency. It doesn’t replace existing network or endpoint tools; rather, it uses them as components in a broader architecture where every access request — from within or outside the network — is authenticated, authorized, and verified. The foundation is an “always assume breach” approach, in which you recognize that attackers will gain access, and security must be prepared to contain them immediately.

Restoring trust through constant verification

To successfully implement zero trust, you must first gain a clear, comprehensive view of your entire infrastructure: who is accessing what, from where, and on which devices. This clarity informs the deployment of critical components that enforce the “never trust, always verify” standard.

The key technical pillars for effective zero trust deployment include:

  • Multifactor authentication (MFA): This is the baseline defense tool, requiring an extra mode of user verification, such as biometrics or a time-limited secondary code on top of the regular password to prove identity.
  • Identity and access management (IAM): This entails centralizing user identities and defining clear roles to ensure that the right people get access to the right resources.
    Least privilege access (LPA): Users and applications are granted the minimum level of access permissions necessary to perform their tasks, limiting the damage an attacker can do if an account is compromised.
  • Microsegmentation and granular controls: This technique allows your company to divide your network into small, secure zones. If a threat breaches one segment, it is immediately isolated, containing the hostile traffic and preventing lateral movement across the whole organization. Because it is software-defined, this method can quickly adapt to new threats.
  • Dynamic device access control: Access decisions are not static. They continuously verify the health and security posture of the device (e.g., Are all software updates patched? Is the anti-malware running?) before granting or maintaining access.

Establishing the zero trust posture

Many global regulators and governing bodies are now putting more emphasis on organizational resilience, highlighting the strategic importance of zero trust. But to ensure it delivers real protection, careful zero trust deployment is essential. This requires more than just installing new tools.

Smart security leaders must establish a continuous review process. As cyberthreats and technology evolve, zero trust adoption should be regularly assessed and adjusted. A successful strategy aligns security with broader business objectives, enabling productivity rather than impeding it.

By establishing this proactive, verification-first mindset, your company can transform its defense from reactive wall-building to dynamic, adaptive resilience. Call our IT professionals today for deeper guidance on zero trust and strengthening your cyber defenses.

Keep your laptop battery in top shape with these smart tips

Editor December 12, 2025

Whether you’re on a Windows or macOS device, understanding your battery’s health can save you from surprise shutdowns and frustrating slowdowns. These smart habits will help boost your laptop battery’s life.

How to check battery health on Windows devices

Windows provides a variety of diagnostic tools, from straightforward software reports to in-depth hardware analyses, making it easier to monitor and manage battery performance.

The deep dive: Windows Battery Report

The Command Prompt offers one of the most effective ways to analyze your power consumption in detail. Through this often-overlooked feature, you can generate a comprehensive HTML file known as the Battery Report. It provides valuable insights into your battery’s performance, its current charge capacity, and how that capacity has evolved over time.

To access the Battery Report, take these steps:

  1. Press the Start button and type “Command Prompt”.
  2. Open the application and type this command: “powercfg/batteryreport”
  3. Press Enter.
  4. Navigate to your user folder (usually C:\Users\YourUsername\) to find the battery-report.html file.

When you open this file in a web browser, compare the Design Capacity against the Full Charge Capacity. A significant gap between these two numbers indicates that the chemical capacity of the battery has degraded, and it may be nearing the end of its life.

The manufacturer route: proprietary apps

Many modern laptops have built-in manufacturer-specific management tools that allows users to check their device’s battery health:

  • Dell SupportAssist On-Board Diagnostics
  • HP Support Assistant
  • Lenovo Vantage
  • MyASUS

Simply follow the prompts provided by these built-in diagnostic tools to check your battery’s health and performance.

The hardware level: BIOS/UEFI check

You can check your laptop’s battery health before Windows loads by accessing the BIOS or UEFI firmware, which is the system that runs when you first turn on your computer. Use this method if your laptop won’t boot correctly or if you simply need a quick status update without logging in to the operating system.

Here’s how to do it:

  1. Restart your laptop.
  2. As it starts, immediately tap the relevant setup key (commonly F2, F12, Del, or Esc) to enter the BIOS/UEFI menu.
  3. Once there, use the arrow keys or mouse (if it’s a UEFI setup) to navigate to a Battery Health section. It’s typically found under the Overview or General menu.
  4. In the Battery Health section, you’ll find a summary of your battery’s condition, often categorized as Excellent, Good, Fair, or Poor.

How to check battery health on MacBooks

Apple integrates battery monitoring directly into the user interface, making it easy to gauge its performance.

System settings status

To quickly check your battery’s current capacity compared to its original state, simply:

  1. Open the Apple menu and select System Settings.
  2. Click on Battery in the sidebar.
  3. Select the “i” icon next to Battery Health.

A window will appear displaying your battery’s status as either Normal or Service Recommended. You’ll also see the maximum capacity percentage, which indicates how much charge your battery can hold relative to when it was new.

Understanding cycle counts

Every MacBook battery is designed with a finite number of charge cycles, typically around 1,000. Here’s how you can check yours:

  1. While holding the Option key, select the Apple menu.
  2. Select System Information.
  3. Click Hardware then Power.
  4. Locate the Cycle Count under the Battery Information header.

If your cycle count is nearing 1,000, your battery is approaching its maximum rated lifespan.

Signs your laptop battery needs a replacement

Diagnosing battery issues isn’t just about monitoring software. Your laptop’s hardware often provides clear physical warnings before the battery reaches total failure:

  • Swelling or bulging: If your trackpad cracks, your keyboard bulges, or the laptop wobbles on a flat surface, it’s likely due to a swollen battery. If this is the case, have it checked by a professional immediately, as it’s a serious fire hazard.
  • Overheating and thermal throttling: If your fans are running at maximum speed constantly and the chassis is hot to the touch, the battery may be generating excess heat due to internal resistance.
  • Sudden power loss: If the laptop shuts down as soon as it’s unplugged from the charger, the battery cells have likely failed entirely.
  • Erratic charging: A battery that stays stuck at a low percentage or takes an unusually long time to charge often indicates an internal defect.

Strategies for extending your laptop battery’s lifespan

Laptop batteries naturally degrade over time, but you can take steps to maximize their lifespan and keep them performing longer.

Use reliable chargers

Using cheap, third-party chargers can introduce inconsistent voltage that harms battery cells. Stick to the original manufacturer’s adapter or opt for high-quality gallium nitride (GaN) chargers. GaN chargers run cooler and are more efficient than traditional silicon adapters, providing clean power delivery.

Manage software usage to conserve battery

The harder your laptop works, the faster its battery drains and deteriorates. To maximize battery life, consider these adjustments:

  • Screen brightness: The display is often the biggest power drain. Dimming it can significantly reduce power consumption.
  • Refresh rates: If your device has a 120 Hz or 144 Hz display, switch to 60 Hz when you’re not gaming or editing videos. Doing so conserves energy without affecting basic tasks.
  • Software updates: Regularly update your BIOS and drivers. Manufacturers often release firmware patches designed to improve power management and efficiency.

Extend battery health with the 20-80 rule

To prolong your laptop’s battery life, avoid leaving it plugged in for extended periods after it reaches a full charge, as this puts unnecessary stress on the battery cells. Conversely, regularly letting the battery drain to 0% can also cause damage. Maintain optimal battery health by keeping your laptop’s charge level between 20% and 80%.

Whether your laptop battery is failing or you need help managing multiple devices, our IT specialists will keep your tech running seamlessly.

Is your laptop battery in trouble? Here’s how to check and fix it

Editor December 12, 2025

If you find your laptop battery draining too quickly, it’s time to assess its health and performance. We’ll help you identify warning signs and provide advice to improve its longevity and efficiency.

How to check battery health on Windows devices

Windows provides a variety of diagnostic tools, from straightforward software reports to in-depth hardware analyses, making it easier to monitor and manage battery performance.

The deep dive: Windows Battery Report

The Command Prompt offers one of the most effective ways to analyze your power consumption in detail. Through this often-overlooked feature, you can generate a comprehensive HTML file known as the Battery Report. It provides valuable insights into your battery’s performance, its current charge capacity, and how that capacity has evolved over time.

To access the Battery Report, take these steps:

  1. Press the Start button and type “Command Prompt”.
  2. Open the application and type this command: “powercfg/batteryreport”
  3. Press Enter.
  4. Navigate to your user folder (usually C:\Users\YourUsername\) to find the battery-report.html file.

When you open this file in a web browser, compare the Design Capacity against the Full Charge Capacity. A significant gap between these two numbers indicates that the chemical capacity of the battery has degraded, and it may be nearing the end of its life.

The manufacturer route: proprietary apps

Many modern laptops have built-in manufacturer-specific management tools that allows users to check their device’s battery health:

  • Dell SupportAssist On-Board Diagnostics
  • HP Support Assistant
  • Lenovo Vantage
  • MyASUS

Simply follow the prompts provided by these built-in diagnostic tools to check your battery’s health and performance.

The hardware level: BIOS/UEFI check

You can check your laptop’s battery health before Windows loads by accessing the BIOS or UEFI firmware, which is the system that runs when you first turn on your computer. Use this method if your laptop won’t boot correctly or if you simply need a quick status update without logging in to the operating system.

Here’s how to do it:

  1. Restart your laptop.
  2. As it starts, immediately tap the relevant setup key (commonly F2, F12, Del, or Esc) to enter the BIOS/UEFI menu.
  3. Once there, use the arrow keys or mouse (if it’s a UEFI setup) to navigate to a Battery Health section. It’s typically found under the Overview or General menu.
  4. In the Battery Health section, you’ll find a summary of your battery’s condition, often categorized as Excellent, Good, Fair, or Poor.

How to check battery health on MacBooks

Apple integrates battery monitoring directly into the user interface, making it easy to gauge its performance.

System settings status

To quickly check your battery’s current capacity compared to its original state, simply:

  1. Open the Apple menu and select System Settings.
  2. Click on Battery in the sidebar.
  3. Select the “i” icon next to Battery Health.

A window will appear displaying your battery’s status as either Normal or Service Recommended. You’ll also see the maximum capacity percentage, which indicates how much charge your battery can hold relative to when it was new.

Understanding cycle counts

Every MacBook battery is designed with a finite number of charge cycles, typically around 1,000. Here’s how you can check yours:

  1. While holding the Option key, select the Apple menu.
  2. Select System Information.
  3. Click Hardware then Power.
  4. Locate the Cycle Count under the Battery Information header.

If your cycle count is nearing 1,000, your battery is approaching its maximum rated lifespan.

Signs your laptop battery needs a replacement

Diagnosing battery issues isn’t just about monitoring software. Your laptop’s hardware often provides clear physical warnings before the battery reaches total failure:

  • Swelling or bulging: If your trackpad cracks, your keyboard bulges, or the laptop wobbles on a flat surface, it’s likely due to a swollen battery. If this is the case, have it checked by a professional immediately, as it’s a serious fire hazard.
  • Overheating and thermal throttling: If your fans are running at maximum speed constantly and the chassis is hot to the touch, the battery may be generating excess heat due to internal resistance.
  • Sudden power loss: If the laptop shuts down as soon as it’s unplugged from the charger, the battery cells have likely failed entirely.
  • Erratic charging: A battery that stays stuck at a low percentage or takes an unusually long time to charge often indicates an internal defect.

Strategies for extending your laptop battery’s lifespan

Laptop batteries naturally degrade over time, but you can take steps to maximize their lifespan and keep them performing longer.

Use reliable chargers

Using cheap, third-party chargers can introduce inconsistent voltage that harms battery cells. Stick to the original manufacturer’s adapter or opt for high-quality gallium nitride (GaN) chargers. GaN chargers run cooler and are more efficient than traditional silicon adapters, providing clean power delivery.

Manage software usage to conserve battery

The harder your laptop works, the faster its battery drains and deteriorates. To maximize battery life, consider these adjustments:

  • Screen brightness: The display is often the biggest power drain. Dimming it can significantly reduce power consumption.
  • Refresh rates: If your device has a 120 Hz or 144 Hz display, switch to 60 Hz when you’re not gaming or editing videos. Doing so conserves energy without affecting basic tasks.
  • Software updates: Regularly update your BIOS and drivers. Manufacturers often release firmware patches designed to improve power management and efficiency.

Extend battery health with the 20-80 rule

To prolong your laptop’s battery life, avoid leaving it plugged in for extended periods after it reaches a full charge, as this puts unnecessary stress on the battery cells. Conversely, regularly letting the battery drain to 0% can also cause damage. Maintain optimal battery health by keeping your laptop’s charge level between 20% and 80%.

Whether your laptop battery is failing or you need help managing multiple devices, our IT specialists will keep your tech running seamlessly.

Ways to check your laptop battery health and make it last longer

Editor December 12, 2025

Your laptop’s battery won’t last forever, but there are several ways to extend its lifespan. In this article, we’ll walk you through checking your battery’s health on both Windows and Mac and offer tips to maintain its performance.

How to check battery health on Windows devices

Windows provides a variety of diagnostic tools, from straightforward software reports to in-depth hardware analyses, making it easier to monitor and manage battery performance.

The deep dive: Windows Battery Report

The Command Prompt offers one of the most effective ways to analyze your power consumption in detail. Through this often-overlooked feature, you can generate a comprehensive HTML file known as the Battery Report. It provides valuable insights into your battery’s performance, its current charge capacity, and how that capacity has evolved over time.
To access the Battery Report, take these steps:

  1. Press the Start button and type “Command Prompt”.
  2. Open the application and type this command: “powercfg/batteryreport”
  3. Press Enter.
  4. Navigate to your user folder (usually C:\Users\YourUsername\) to find the battery-report.html file.

When you open this file in a web browser, compare the Design Capacity against the Full Charge Capacity. A significant gap between these two numbers indicates that the chemical capacity of the battery has degraded, and it may be nearing the end of its life.

The manufacturer route: proprietary apps

Many modern laptops have built-in manufacturer-specific management tools that allows users to check their device’s battery health:

  • Dell SupportAssist On-Board Diagnostics
  • HP Support Assistant
  • Lenovo Vantage
  • MyASUS

Simply follow the prompts provided by these built-in diagnostic tools to check your battery’s health and performance.

The hardware level: BIOS/UEFI check

You can check your laptop’s battery health before Windows loads by accessing the BIOS or UEFI firmware, which is the system that runs when you first turn on your computer. Use this method if your laptop won’t boot correctly or if you simply need a quick status update without logging in to the operating system.

Here’s how to do it:

  1. Restart your laptop. 
  2. As it starts, immediately tap the relevant setup key (commonly F2, F12, Del, or Esc) to enter the BIOS/UEFI menu. 
  3. Once there, use the arrow keys or mouse (if it’s a UEFI setup) to navigate to a Battery Health section. It’s typically found under the Overview or General menu. 
  4. In the Battery Health section, you’ll find a summary of your battery’s condition, often categorized as Excellent, Good, Fair, or Poor.

How to check battery health on MacBooks

Apple integrates battery monitoring directly into the user interface, making it easy to gauge its performance.

System settings status

To quickly check your battery’s current capacity compared to its original state, simply:

  1. Open the Apple menu and select System Settings.
  2. Click on Battery in the sidebar.
  3. Select the “i” icon next to Battery Health.

A window will appear displaying your battery’s status as either Normal or Service Recommended. You’ll also see the maximum capacity percentage, which indicates how much charge your battery can hold relative to when it was new.

Understanding cycle counts

Every MacBook battery is designed with a finite number of charge cycles, typically around 1,000. Here’s how you can check yours:

  1. While holding the Option key, select the Apple menu.
  2. Select System Information.
  3. Click Hardware then Power.
  4. Locate the Cycle Count under the Battery Information header.

If your cycle count is nearing 1,000, your battery is approaching its maximum rated lifespan.

Signs your laptop battery needs a replacement

Diagnosing battery issues isn’t just about monitoring software. Your laptop’s hardware often provides clear physical warnings before the battery reaches total failure:

  • Swelling or bulging: If your trackpad cracks, your keyboard bulges, or the laptop wobbles on a flat surface, it’s likely due to a swollen battery. If this is the case, have it checked by a professional immediately, as it’s a serious fire hazard.
  • Overheating and thermal throttling: If your fans are running at maximum speed constantly and the chassis is hot to the touch, the battery may be generating excess heat due to internal resistance.
  • Sudden power loss: If the laptop shuts down as soon as it’s unplugged from the charger, the battery cells have likely failed entirely.
  • Erratic charging: A battery that stays stuck at a low percentage or takes an unusually long time to charge often indicates an internal defect.

Strategies for extending your laptop battery’s lifespan

Laptop batteries naturally degrade over time, but you can take steps to maximize their lifespan and keep them performing longer.

Use reliable chargers

Using cheap, third-party chargers can introduce inconsistent voltage that harms battery cells. Stick to the original manufacturer’s adapter or opt for high-quality gallium nitride (GaN) chargers. GaN chargers run cooler and are more efficient than traditional silicon adapters, providing clean power delivery.

Manage software usage to conserve battery

The harder your laptop works, the faster its battery drains and deteriorates. To maximize battery life, consider these adjustments:

  • Screen brightness: The display is often the biggest power drain. Dimming it can significantly reduce power consumption.
  • Refresh rates: If your device has a 120 Hz or 144 Hz display, switch to 60 Hz when you’re not gaming or editing videos. Doing so conserves energy without affecting basic tasks.
  • Software updates: Regularly update your BIOS and drivers. Manufacturers often release firmware patches designed to improve power management and efficiency.

Extend battery health with the 20-80 rule

To prolong your laptop’s battery life, avoid leaving it plugged in for extended periods after it reaches a full charge, as this puts unnecessary stress on the battery cells. Conversely, regularly letting the battery drain to 0% can also cause damage. Maintain optimal battery health by keeping your laptop’s charge level between 20% and 80%.

Whether your laptop battery is failing or you need help managing multiple devices, our IT specialists will keep your tech running seamlessly.

How VoIP levels the playing field for small teams

Editor December 10, 2025

VoIP isn’t the future — it’s the now. Discover how internet-based phone systems can streamline your small business, slash communication costs, and keep your team connected anywhere.

What is VoIP?

VoIP, or Voice over Internet Protocol, lets you make and receive phone calls over the internet rather than through a traditional phone network. That means your business calls are carried over the same connection you already use for emails, websites, and cloud tools — no extra wiring or special hardware required.

VoIP converts your voice into digital signals that travel over your internet connection, making calls faster and more flexible. It also allows you to connect multiple devices, so you can answer calls on a computer, tablet, or smartphone as easily as on a desk phone.

The real benefits for your business

If you’re still relying on landlines, the following benefits of VoIP might make you reconsider. From saving money to improving flexibility, VoIP can make your team more connected than ever.

1. Lower costs without compromising quality
One of the biggest selling points of VoIP is its cost effectiveness. Long-distance and international calls, which used to be expensive, are now significantly cheaper (or even free) when routed over the internet. That’s a game-changer for businesses with remote teams or clients in other regions.

2. Ability to work from anywhere
Modern business isn’t tied to a desk, and neither should your phone system be. With VoIP, employees can make and receive business calls from their laptop, smartphone, or tablet anywhere there’s a solid internet connection. It’s perfect for hybrid teams or remote work setups.

3. Feature-rich systems without the hassle
VoIP systems come loaded with features that used to cost extra: call forwarding, voicemail-to-email, auto-attendants, call recording, video conferencing, and more. On top of that, adding new users is simple, and expanding your system doesn’t mean running new cables through your office.

4. Unified communication in one place
VoIP makes it easy to integrate your phone system with email, instant messaging, video calls, and file sharing. Many platforms even include presence indicators so you can see who’s available in real time — handy for managing distributed teams or customer support.

VoIP: No longer just a “nice-to-have” tool

In the past, concerns about poor internet connectivity made VoIP a risky choice. But today, high-speed internet is widely available and much more reliable. That makes VoIP a solid option, even for small businesses in rural or remote areas.

Additionally, as more companies adopt VoIP, businesses that don’t risk falling behind. Customers and partners now expect fast, flexible, and reliable communication. VoIP’s combination of efficiency, cost effectiveness, and modern features means it has become a requirement for businesses that want to stay relevant and responsive.

If you want a communication setup that grows with your business, saves money, and boosts productivity, VoIP deserves serious consideration. Want to explore the right VoIP solution for your team? Get in touch — we’d love to help you find the perfect fit.

Why every small business should be using VoIP

Editor December 10, 2025

Still using a traditional phone system for your business? You might be missing out. This post breaks down why VoIP is now a must-have for small businesses, and how it can help you work smarter, not harder.

What is VoIP?

VoIP, or Voice over Internet Protocol, lets you make and receive phone calls over the internet rather than through a traditional phone network. That means your business calls are carried over the same connection you already use for emails, websites, and cloud tools — no extra wiring or special hardware required.

VoIP converts your voice into digital signals that travel over your internet connection, making calls faster and more flexible. It also allows you to connect multiple devices, so you can answer calls on a computer, tablet, or smartphone as easily as on a desk phone.

The real benefits for your business

If you’re still relying on landlines, the following benefits of VoIP might make you reconsider. From saving money to improving flexibility, VoIP can make your team more connected than ever.

1. Lower costs without compromising quality
One of the biggest selling points of VoIP is its cost effectiveness. Long-distance and international calls, which used to be expensive, are now significantly cheaper (or even free) when routed over the internet. That’s a game-changer for businesses with remote teams or clients in other regions.

2. Ability to work from anywhere
Modern business isn’t tied to a desk, and neither should your phone system be. With VoIP, employees can make and receive business calls from their laptop, smartphone, or tablet anywhere there’s a solid internet connection. It’s perfect for hybrid teams or remote work setups.

3. Feature-rich systems without the hassle
VoIP systems come loaded with features that used to cost extra: call forwarding, voicemail-to-email, auto-attendants, call recording, video conferencing, and more. On top of that, adding new users is simple, and expanding your system doesn’t mean running new cables through your office.

4. Unified communication in one place
VoIP makes it easy to integrate your phone system with email, instant messaging, video calls, and file sharing. Many platforms even include presence indicators so you can see who’s available in real time — handy for managing distributed teams or customer support.

VoIP: No longer just a “nice-to-have” tool

In the past, concerns about poor internet connectivity made VoIP a risky choice. But today, high-speed internet is widely available and much more reliable. That makes VoIP a solid option, even for small businesses in rural or remote areas.

Additionally, as more companies adopt VoIP, businesses that don’t risk falling behind. Customers and partners now expect fast, flexible, and reliable communication. VoIP’s combination of efficiency, cost effectiveness, and modern features means it has become a requirement for businesses that want to stay relevant and responsive.

If you want a communication setup that grows with your business, saves money, and boosts productivity, VoIP deserves serious consideration. Want to explore the right VoIP solution for your team? Get in touch — we’d love to help you find the perfect fit.

VoIP for small businesses: Affordable, flexible, and ready to go

Editor December 10, 2025

There was a time when advanced phone systems were only something large corporations could afford. But that’s no longer the case. VoIP has evolved into an accessible, affordable communication solution for businesses of all sizes, especially smaller ones. In this article, we explore how small businesses can use VoIP to cut costs, increase flexibility, and access enterprise-level features without the enterprise price tag.

What is VoIP?

VoIP, or Voice over Internet Protocol, lets you make and receive phone calls over the internet rather than through a traditional phone network. That means your business calls are carried over the same connection you already use for emails, websites, and cloud tools — no extra wiring or special hardware required.

VoIP converts your voice into digital signals that travel over your internet connection, making calls faster and more flexible. It also allows you to connect multiple devices, so you can answer calls on a computer, tablet, or smartphone as easily as on a desk phone.

The real benefits for your business

If you’re still relying on landlines, the following benefits of VoIP might make you reconsider. From saving money to improving flexibility, VoIP can make your team more connected than ever.

1. Lower costs without compromising quality
One of the biggest selling points of VoIP is its cost effectiveness. Long-distance and international calls, which used to be expensive, are now significantly cheaper (or even free) when routed over the internet. That’s a game-changer for businesses with remote teams or clients in other regions.

2. Ability to work from anywhere
Modern business isn’t tied to a desk, and neither should your phone system be. With VoIP, employees can make and receive business calls from their laptop, smartphone, or tablet anywhere there’s a solid internet connection. It’s perfect for hybrid teams or remote work setups.

3. Feature-rich systems without the hassle
VoIP systems come loaded with features that used to cost extra: call forwarding, voicemail-to-email, auto-attendants, call recording, video conferencing, and more. On top of that, adding new users is simple, and expanding your system doesn’t mean running new cables through your office.

4. Unified communication in one place
VoIP makes it easy to integrate your phone system with email, instant messaging, video calls, and file sharing. Many platforms even include presence indicators so you can see who’s available in real time — handy for managing distributed teams or customer support.

VoIP: No longer just a “nice-to-have” tool

In the past, concerns about poor internet connectivity made VoIP a risky choice. But today, high-speed internet is widely available and much more reliable. That makes VoIP a solid option, even for small businesses in rural or remote areas.

Additionally, as more companies adopt VoIP, businesses that don’t risk falling behind. Customers and partners now expect fast, flexible, and reliable communication. VoIP’s combination of efficiency, cost effectiveness, and modern features means it has become a requirement for businesses that want to stay relevant and responsive.

If you want a communication setup that grows with your business, saves money, and boosts productivity, VoIP deserves serious consideration. Want to explore the right VoIP solution for your team? Get in touch — we’d love to help you find the perfect fit.

Microsoft’s bold AI vision for the next-gen OS

Editor December 8, 2025

Microsoft is celebrating 40 years of Windows with something more ambitious than cake and nostalgia — it’s reinventing its flagship OS from the ground up. At Ignite 2025, the tech giant laid out its boldest vision yet: a Windows deeply integrated with AI and built for the age of intelligent agents.

Copilot+ PCs get exclusive AI features

To unlock the full potential of AI on desktops, Microsoft is introducing Copilot+ PCs. These devices are equipped with specialized hardware optimized for next-gen AI capabilities, including:

  • Writing assistance: Users can now rewrite, summarize, or generate text in any text field across the OS (e.g., emails, documents, web forms, or chat windows). The feature works even offline, thanks to on-device AI models that bring speed and privacy.
  • Outlook summary: Copilot can summarize long email threads or calendar invites in seconds, helping users stay on top of their inbox without having to dig through lengthy threads.
  • Word auto alt-text: AI-generated image descriptions in Office documents enhance accessibility, creating a more inclusive experience for users who depend on screen readers.
  • Fluid dictation: A feature that turns casual speech into clean, formatted text, fluid dictation removes filler words, fixes grammar and punctuation on the fly, and provides a more natural voice-to-text experience for users dictating emails, documents, or notes.

Cloud PCs and AI at scale

Microsoft is upgrading its cloud PC platform, Windows 365, to better support AI-driven work environments. Key enhancements include:

  • Embedded AI capabilities: Intelligent features are now baked directly into Cloud PCs, enabling smoother agent workflows and smarter automation without needing local hardware.
  • Support for remote or hybrid workers: Tailored tools and experiences allow field staff and mobile workers to access secure, intelligent virtual desktops, no matter where they are.
  • Windows 365 Reserve: Organizations can now preallocate and reserve Cloud PC capacity, ensuring resources are always ready when needed, such as during large-scale deployments or primary device failures.
  • Windows 365 migration API: This new tool streamlines the move from Azure virtual machines to Windows 365, reducing complexity and downtime for IT teams managing hybrid environments.

Security built for the AI era

Security remains a central pillar of Microsoft’s AI vision, with a suite of new protections and management tools rolling out across the OS:

  • Post-quantum cryptography: Windows is now equipped to defend against future quantum computing threats by adopting next-gen encryption algorithms designed to withstand emerging cyber risks.
  • Zero trust DNS: The new DNS model tightens control over internet traffic within enterprise networks, verifying requests and minimizing exposure to threats that exploit DNS vulnerabilities.
  • Passkey manager + Windows Hello integration: Users can manage secure, passwordless credentials directly in Windows, making sign-ins safer and more convenient across devices and services.
  • Windows Cloud IO Protection: This feature adds protection for data exchanged between cloud services and Windows endpoints, making sure that sensitive information is monitored and secured in real time.
  • Intune management of Windows Recovery: IT administrators can now manage and customize recovery options centrally, improving support response and reducing downtime during system failures.
  • Point-in-time restore: Users or admins can roll back the OS to a previous, stable state after an issue or unwanted change. It’s similar to Time Machine on macOS, but optimized for Windows environments.

The bottom line: AI is here to stay

Microsoft is clearly focused on making things smarter and simpler through automation and AI. Whether users are ready or not, the company is betting on intelligent agents to shape the future of computing, with Windows 11 serving as the starting point.

Want the latest tech news and insights? Contact our team, and we’ll help you get up to speed.

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