Connecting your Mac to an external monitor the fast and easy way

If you want an extended view of your Mac screen to be more productive at work, you need to connect it to an external monitor. This article will walk you through the steps on how to configure and connect your Mac to an external monitor.

Check the ports on your Mac and monitor

Before connecting your Mac to a monitor, take note of the ports each device has and whether you need any adapters to make them compatible. If you’re not sure which port to use with your external display, check your Mac’s model with these steps:

  1. Click the Apple menu > About This Mac, then double-click on your device’s serial number and press Command-C to copy it.
  2. Go to Apple’s Tech Specs page and press Command-V to enter your computer’s serial number on the search bar, then click Search.
  3. Click on the specs page for your Mac. You’ll see your Mac’s video output options, supported resolutions, and the kind of video adapters you need to use.

Connect the external monitor

Now that you know what ports, cables, and adapters to use for your Mac, you can connect it to your external monitor by following these steps:

  1. Plug in the external monitor.
  2. Turn your Mac on and log in to your account.
  3. Connect your Mac to the external monitor.

The image appearing on the external monitor should mirror what you see on your Mac’s screen. While you can connect your Mac to the external monitor before turning your laptop or computer on, you won’t be able to see anything on the external monitor until you log in.

If you want the external monitor to act as a secondary display instead of mirroring what’s on your Mac’s screen, simply follow the instructions below:

  1. Go to the Apple menu and click System Preferences > Displays > Arrangement.
  2. Uncheck the Mirror Displays box on the lower-left corner of the menu.

If your Mac is not detecting the external monitor, try performing these troubleshooting steps:

  1. Make sure the cables and adapters are connected properly.
  2. Check if the monitor is plugged in.
  3. Check if your Mac’s software is updated.

If you continue to experience problems after following the steps above, try the following:

  1. Go to System Preferences > Displays.
  2. Press the Alt/Option key to show the Detect Displays button, then click on it.

Clicking on the Detect Displays button will let your Mac detect the external monitor. If your device still can’t find the monitor, you could have a hardware issue. It’s best to take your Mac to a licensed service center for checking.

If you want to learn more productivity hacks for your Mac, call our experts today.

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Your guide to connecting an external monitor to a Mac

Whether you want to increase the amount of screen space on your iMac, turn your MacBook Pro into a desktop, or simply enjoy the look of dual screens, connecting an external monitor to any Mac is a quick and easy process. Just follow these steps.

Check the ports on your Mac and monitor

Before connecting your Mac to a monitor, take note of the ports each device has and whether you need any adapters to make them compatible. If you’re not sure which port to use with your external display, check your Mac’s model with these steps:

  1. Click the Apple menu > About This Mac, then double-click on your device’s serial number and press Command-C to copy it.
  2. Go to Apple’s Tech Specs page and press Command-V to enter your computer’s serial number on the search bar, then click Search.
  3. Click on the specs page for your Mac. You’ll see your Mac’s video output options, supported resolutions, and the kind of video adapters you need to use.

Connect the external monitor

Now that you know what ports, cables, and adapters to use for your Mac, you can connect it to your external monitor by following these steps:

  1. Plug in the external monitor.
  2. Turn your Mac on and log in to your account.
  3. Connect your Mac to the external monitor.

The image appearing on the external monitor should mirror what you see on your Mac’s screen. While you can connect your Mac to the external monitor before turning your laptop or computer on, you won’t be able to see anything on the external monitor until you log in.

If you want the external monitor to act as a secondary display instead of mirroring what’s on your Mac’s screen, simply follow the instructions below:

  1. Go to the Apple menu and click System Preferences > Displays > Arrangement.
  2. Uncheck the Mirror Displays box on the lower-left corner of the menu.

If your Mac is not detecting the external monitor, try performing these troubleshooting steps:

  1. Make sure the cables and adapters are connected properly.
  2. Check if the monitor is plugged in.
  3. Check if your Mac’s software is updated.

If you continue to experience problems after following the steps above, try the following:

  1. Go to System Preferences > Displays.
  2. Press the Alt/Option key to show the Detect Displays button, then click on it.

Clicking on the Detect Displays button will let your Mac detect the external monitor. If your device still can’t find the monitor, you could have a hardware issue. It’s best to take your Mac to a licensed service center for checking.

If you want to learn more productivity hacks for your Mac, call our experts today.

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Make 2023 A Great Year For Business With 3 Tech Resolutions

Make-2023-A-Great-Year-For-Business-With-3-Tech-Resolutions-170-x-170 The new year is upon us, and many business owners will use this opportunity to create plans to ensure that 2023 is as profitable as possible. You can devise all kinds of business resolutions you want to focus on during the year, but most of the time, business owners think about key performance indicators like sales opportunities, customer loyalty or referrals. Still, while these are vital, it’s just as important to include resolutions relating to new technological advancements.

You can see growth in many different areas when you improve the technology within your business. Some improvements will help you make each experience better for your customers, while others will allow you to save time and money. If you’re unsure of what tech resolutions to make, don’t panic; we’re here to help! Here are four tech resolutions to think about in 2023 – they will help you both improve and protect your business.

Improve Your Cyber Security Practices

It’s no secret that technology is constantly evolving, but many people fail to realize that cybercriminals are also evolving. Every business, regardless of size, needs to be aware of the risks and take the necessary precautions to avoid having a cyber-attack. If you don’t have cyber security practices in place – or it’s been some time since you last considered this – you should review your current needs and make any necessary updates.

One of the best ways to improve your cyber security practices is to run your team through annual or semiannual cyber security training. According to Verizon’s 2022 Data Breaches Investigations Report, 82% of data breaches involved a human element. If your team is well-trained in cyber security and has bought into a cyber secure culture, your business will be less at risk. Make sure they know the importance of password security, the different types of cyber-attacks and how to protect sensitive business and customer information.

Utilize A Managed Services Provider (MSP)

There was once a time when businesses used in-house IT teams to take care of all of their technology needs, but this is no longer the most efficient or affordable way to do things. Now businesses use MSPs to handle most of their technological affairs. MSPs are well-known for their ability to help with any technological needs since their teams are usually full of well-informed experts. They can take care of everything on the technology side of your business so you can focus more on boosting sales and pleasing customers.

If your business experiences power outages or natural disasters, MSPs will work around the clock to get you back up and running. They even ensure your data is backed up in case disaster does strike. If you’re worried about cyber-attacks, there’s no better way to protect your business and its data than by hiring an MSP. They monitor your network security and keep patches up-to-date to prevent hackers from accessing your information.

Hiring an MSP may be the best thing you can do to protect your business.

Implement Artificial Intelligence Into Your Business

Prepare yourself for the AI boom in 2023. Throughout the past few years, many businesses have utilized AI to boost their profits and customer satisfaction scores, but the uses and benefits of AI will grow significantly this year. In fact, you’ll soon notice AI being used in new and beneficial ways in the health care and automotive industries.

If you aren’t using any form of AI in your business, you should immediately look into it. You can implement an AI chatbot on your website to provide personalized conversation and help your customer with their questions or needs. Some AI software will even track customers as they peruse your website and offer them product suggestions, which can help improve your sales scores.

The New Year is the perfect time to reset, reevaluate and plan to ensure 2023 is a successful year for you and your business. If you are unsure about where to start, try implementing some of the tech resolutions listed here. They’ll quickly help you grow your business and keep it protected from cyber security risks.

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Give Your Business An Advantage In 2023 Prepare Your Business For A Successful 2023 With These 3 New Year’s Tech Resolutions

Give-Your-Business-An-Advantage-In-2023-170-x-170 If you don’t have goals for 2023, there’s no better time than the first month of the year to make them. Whether you want to increase sales, customer loyalty or another essential key performance indicator, you must be intentional about your resolutions. If you keep it vague, you probably won’t achieve your goals, so you need to be specific and start small. From there, you can build on your foundation until you’ve reached your objective. Thankfully, there are some great tech resolutions you can implement to help your business accomplish its yearly goals.

Improve Your Customer Experience

Does your business have a website? The answer for most companies is yes, but is your website actually driving any sales? Do your customers enjoy the experience they gain from using your website? These are all questions you need to ask yourself because if you can answer no to any of them, then you need to reevaluate your website and digital customer experience.

If your business sells products, you must ensure the web pages are easy to navigate and the checkout process runs smoothly. If your business does not sell products online, utilize the space by writing and posting blogs to inform your clients about the industry or talk about events within your community.

Additionally, look into artificial intelligence chatbots if you don’t already use them. Chatbots work around the clock to provide your customers with answers to their questions about your business, products or services. Some chatbots are even capable of learning, allowing them to provide more personalized communication.

Invest In Cyber Security

Cyberthreats and attacks occur daily. While large businesses that get attacked garner a lot of attention, small businesses are at equal risk. You must do everything you can to protect your business and customers. This month, take some time to evaluate your cyber security practices and determine where you need to improve. If your hardware is old and outdated, it might be time to update. When your software informs you it needs to be updated, do not wait. Most of these software updates include patches to better protect you from new cyberthreats.

Possibly the most critical part of your cyber security plan needs to be employee education. Your entire team needs to know and fully understand your cyber security practices and why you have them in place. If you don’t run your team through cyber security training at least once a year, 2023 is the time to implement it. Make sure they know about password security, phishing scams, social media etiquette and the importance of protecting company and customer data.

Get Help With Your IT Needs By Hiring A Managed Services Provider

MSPs provide an excellent solution for small-business IT needs as they can handle everything behind the scenes, allowing you and your team to focus more on your important work. MSPs will take care of your data backup and disaster recovery, improve the quality of your computer systems and networks and ensure your team has all necessary software updates downloaded. MSPs can identify issues and fix problems before they become much more serious. Hiring an MSP is one of the few surefire ways to ensure your business stays protected from cybercriminals. And they’ve even become more affordable over the past few years. If you’ve been interested in hiring an MSP, there’s no better time than the present. You’ll be fulfilling a New Year’s resolution while significantly improving and protecting your business.

The new year provides us with an opportunity to reset and refocus our attention back on improving our business. You have to make plans if you want to improve, though. Give some of these resolutions a try, and you’ll quickly notice the benefits they bring to your business.

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Use dual monitor systems for improved productivity

If you’re like most business owners, you’re always looking for ways to improve your employees’ productivity. One way to do this is by upgrading your office computers with dual monitor systems. Here are the benefits of using two monitors per desktop and how this setup can help your business achieve its goals.

Efficient multitasking and enhanced productivity

If you want to be an efficient multitasker, you need to be able to see multiple windows at once. One monitor might not be enough to give you the view that you need to do this. You’d probably end up spending valuable time scrolling up and down, switching tabs, or resizing windows, trying to make everything fit in a limited amount of space.

Having two monitors gives you the ability to view multiple windows side by side, which makes it easier to compare documents, look up information on the web, and more. As a result, you get to work faster while making fewer errors.

Better image and video editing experience

With dual monitors, you can have your editing tools on one screen and the presentation, image, or video you’re working on on the other. This way, you can make changes and enhancements to the media without having to switch between windows or constantly resize them. This is especially helpful if your work tends to look like a game of Mahjong due to having too many open windows.

Easy product comparison

Having two monitors is incredibly useful for side-by-side comparisons. For example, when you’re trying to pick between two different camera models, you can have their information pages open on either screen. This way, you can easily compare the models’ specs, features, and prices without having to go back and forth between tabs.

Improved ergonomics

Having two monitors can make it easier on your neck and eyes, as you don’t need to constantly move your head closer to the screen or strain your eyes to view different windows. You can also adjust each monitor’s height and angle for better ergonomics, reducing strain on your body and allowing you to work longer and more comfortably.

Investing in dual monitors is a great place to start if you’re looking to increase productivity and efficiency in your workplace. If you’re not sure how to get started, our team can help with the upgrade process from start to finish. Contact us today for more information.

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How a dual monitor system can benefit your business

Most people are aware of the benefits that come with using a dual monitor system in their personal lives. But what about in a business setting? Believe it or not, using two monitors per desktop can actually increase productivity and efficiency in the workplace. In this blog post, we will discuss the ways in which dual monitor setups improve employee workflow and overall performance.

Efficient multitasking and enhanced productivity

If you want to be an efficient multitasker, you need to be able to see multiple windows at once. One monitor might not be enough to give you the view that you need to do this. You’d probably end up spending valuable time scrolling up and down, switching tabs, or resizing windows, trying to make everything fit in a limited amount of space.

Having two monitors gives you the ability to view multiple windows side by side, which makes it easier to compare documents, look up information on the web, and more. As a result, you get to work faster while making fewer errors.

Better image and video editing experience

With dual monitors, you can have your editing tools on one screen and the presentation, image, or video you’re working on on the other. This way, you can make changes and enhancements to the media without having to switch between windows or constantly resize them. This is especially helpful if your work tends to look like a game of Mahjong due to having too many open windows.

Easy product comparison

Having two monitors is incredibly useful for side-by-side comparisons. For example, when you’re trying to pick between two different camera models, you can have their information pages open on either screen. This way, you can easily compare the models’ specs, features, and prices without having to go back and forth between tabs.

Improved ergonomics

Having two monitors can make it easier on your neck and eyes, as you don’t need to constantly move your head closer to the screen or strain your eyes to view different windows. You can also adjust each monitor’s height and angle for better ergonomics, reducing strain on your body and allowing you to work longer and more comfortably.

Investing in dual monitors is a great place to start if you’re looking to increase productivity and efficiency in your workplace. If you’re not sure how to get started, our team can help with the upgrade process from start to finish. Contact us today for more information.

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Advantages of dual monitor systems

Dual monitor systems can be great investments for your small business. By using two monitors, you and your employees can increase your productivity and improve your workflow. Read on to learn more about the advantages of using dual monitors and how this setup can benefit your business.

Efficient multitasking and enhanced productivity

If you want to be an efficient multitasker, you need to be able to see multiple windows at once. One monitor might not be enough to give you the view that you need to do this. You’d probably end up spending valuable time scrolling up and down, switching tabs, or resizing windows, trying to make everything fit in a limited amount of space.

Having two monitors gives you the ability to view multiple windows side by side, which makes it easier to compare documents, look up information on the web, and more. As a result, you get to work faster while making fewer errors.

Better image and video editing experience

With dual monitors, you can have your editing tools on one screen and the presentation, image, or video you’re working on on the other. This way, you can make changes and enhancements to the media without having to switch between windows or constantly resize them. This is especially helpful if your work tends to look like a game of Mahjong due to having too many open windows.

Easy product comparison

Having two monitors is incredibly useful for side-by-side comparisons. For example, when you’re trying to pick between two different camera models, you can have their information pages open on either screen. This way, you can easily compare the models’ specs, features, and prices without having to go back and forth between tabs.

Improved ergonomics

Having two monitors can make it easier on your neck and eyes, as you don’t need to constantly move your head closer to the screen or strain your eyes to view different windows. You can also adjust each monitor’s height and angle for better ergonomics, reducing strain on your body and allowing you to work longer and more comfortably.

Investing in dual monitors is a great place to start if you’re looking to increase productivity and efficiency in your workplace. If you’re not sure how to get started, our team can help with the upgrade process from start to finish. Contact us today for more information.

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6 Essential solutions to secure your VoIP phone systems

Voice over Internet Protocol (VoIP) systems have many benefits for business, chief among which is their flexibility. With VoIP, users can easily communicate over long distances using any device, whether it’s a computer, phone, or even a tablet. But it’s due to this flexibility that VoIP systems can become more vulnerable to security risks and attacks. That’s why companies should invest heavily in VoIP-specific security measures like the following to keep their systems safe.

Virtual private network (VPN)

A VPN encrypts all the data passing through it, including voice and video calls. This makes it much more difficult for hackers to eavesdrop on conversations or steal sensitive information. VPNs are particularly useful when people are calling over public Wi-Fi networks, as they make it much more difficult for someone to intercept the data being transmitted.

VoIP firewalls

VoIP-specific firewalls can filter malicious network traffic based on known IP addresses, port numbers, and data packets. If a hacker is trying to access your VoIP system, a well-configured firewall will be able to block their attempts. This is especially important for stopping denial-of-service attacks, a common cyberthreat that involves flooding a system with so much traffic that it crashes. Firewalls can also be used to limit which devices are able to connect to your VoIP system, further increasing security.

Intrusion prevention systems (IPS)

An IPS complements firewalls by identifying and stopping malicious traffic that’s already gotten through. While firewalls block known threats, intrusion prevention systems are designed to closely inspect traffic for suspicious behavior like unusually high bandwidth usage or attempts to download massive volumes of data. If an IPS detects something suspicious, it can block the traffic and alert you so you can take further action.

Call behavior monitoring

Call behavior monitoring is a process of monitoring and analyzing the way users make and receive calls to identify any unusual or suspicious activity. For instance, if there are sudden spikes in the number of calls being made to a particular number or if calls are being made outside of normal office hours, this could indicate a security breach. Call behavior monitoring uses automated tools to help identify these patterns and can be a useful way to keep an eye on activity without having to constantly monitor calls manually.

Multifactor authentication (MFA)

VoIP accounts are often protected with just a username and password, which isn’t enough to deter the most determined hackers. Even if users set strong passwords, these can still be stolen using brute force attacks or social engineering.

MFA can make it much more difficult for hackers to gain access to VoIP accounts. With MFA in place, users have to provide additional verification, such as a one-time code from a mobile app, in order to log in. This means that even if hackers manage to steal a password, they won’t be able to access the account without the additional authentication factor.

Physical security

It’s important to properly secure VoIP phone systems and networks tied to physical devices. Network routers and switches, in particular, need to be kept in a secure location under lock and key. They should also be password-protected and regularly updated with the latest security patches. The same applies to any device used for VoIP, such as IP phones, smartphones, and laptops. These devices should be treated with the utmost care, especially if users are carrying them around outside the office.

Protecting your VoIP system requires a comprehensive and multilayered approach. If you need any help securing your system, our team of VoIP experts can provide expert advice. We can also carry out a full security audit to identify any vulnerabilities and recommend the best course of action to address them. Call us today.

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What security measures are crucial for protecting VoIP?

Voice over Internet Protocol (VoIP) phone systems allow you to make and receive calls over a broadband connection, making it significantly less expensive than traditional phone systems. However, like anything that connects to the internet, VoIP is susceptible to security risks. In order to keep your VoIP systems safe, it’s crucial to have the following security measures in place.

Virtual private network (VPN)

A VPN encrypts all the data passing through it, including voice and video calls. This makes it much more difficult for hackers to eavesdrop on conversations or steal sensitive information. VPNs are particularly useful when people are calling over public Wi-Fi networks, as they make it much more difficult for someone to intercept the data being transmitted.

VoIP firewalls

VoIP-specific firewalls can filter malicious network traffic based on known IP addresses, port numbers, and data packets. If a hacker is trying to access your VoIP system, a well-configured firewall will be able to block their attempts. This is especially important for stopping denial-of-service attacks, a common cyberthreat that involves flooding a system with so much traffic that it crashes. Firewalls can also be used to limit which devices are able to connect to your VoIP system, further increasing security.

Intrusion prevention systems (IPS)

An IPS complements firewalls by identifying and stopping malicious traffic that’s already gotten through. While firewalls block known threats, intrusion prevention systems are designed to closely inspect traffic for suspicious behavior like unusually high bandwidth usage or attempts to download massive volumes of data. If an IPS detects something suspicious, it can block the traffic and alert you so you can take further action.

Call behavior monitoring

Call behavior monitoring is a process of monitoring and analyzing the way users make and receive calls to identify any unusual or suspicious activity. For instance, if there are sudden spikes in the number of calls being made to a particular number or if calls are being made outside of normal office hours, this could indicate a security breach. Call behavior monitoring uses automated tools to help identify these patterns and can be a useful way to keep an eye on activity without having to constantly monitor calls manually.

Multifactor authentication (MFA)

VoIP accounts are often protected with just a username and password, which isn’t enough to deter the most determined hackers. Even if users set strong passwords, these can still be stolen using brute force attacks or social engineering.

MFA can make it much more difficult for hackers to gain access to VoIP accounts. With MFA in place, users have to provide additional verification, such as a one-time code from a mobile app, in order to log in. This means that even if hackers manage to steal a password, they won’t be able to access the account without the additional authentication factor.

Physical security

It’s important to properly secure VoIP phone systems and networks tied to physical devices. Network routers and switches, in particular, need to be kept in a secure location under lock and key. They should also be password-protected and regularly updated with the latest security patches. The same applies to any device used for VoIP, such as IP phones, smartphones, and laptops. These devices should be treated with the utmost care, especially if users are carrying them around outside the office.

Protecting your VoIP system requires a comprehensive and multilayered approach. If you need any help securing your system, our team of VoIP experts can provide expert advice. We can also carry out a full security audit to identify any vulnerabilities and recommend the best course of action to address them. Call us today.

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How to keep your VoIP systems safe

While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the financial advantages gained and even lead to some serious consequences. If VoIP systems are left vulnerable, hackers can eavesdrop on your conversations and steal sensitive information. It’s therefore crucial to take the necessary measures to protect your VoIP systems. Here are 6 solutions to help you do just that.

Virtual private network (VPN)

A VPN encrypts all the data passing through it, including voice and video calls. This makes it much more difficult for hackers to eavesdrop on conversations or steal sensitive information. VPNs are particularly useful when people are calling over public Wi-Fi networks, as they make it much more difficult for someone to intercept the data being transmitted.

VoIP firewalls

VoIP-specific firewalls can filter malicious network traffic based on known IP addresses, port numbers, and data packets. If a hacker is trying to access your VoIP system, a well-configured firewall will be able to block their attempts. This is especially important for stopping denial-of-service attacks, a common cyberthreat that involves flooding a system with so much traffic that it crashes. Firewalls can also be used to limit which devices are able to connect to your VoIP system, further increasing security.

Intrusion prevention systems (IPS)

An IPS complements firewalls by identifying and stopping malicious traffic that’s already gotten through. While firewalls block known threats, intrusion prevention systems are designed to closely inspect traffic for suspicious behavior like unusually high bandwidth usage or attempts to download massive volumes of data. If an IPS detects something suspicious, it can block the traffic and alert you so you can take further action.

Call behavior monitoring

Call behavior monitoring is a process of monitoring and analyzing the way users make and receive calls to identify any unusual or suspicious activity. For instance, if there are sudden spikes in the number of calls being made to a particular number or if calls are being made outside of normal office hours, this could indicate a security breach. Call behavior monitoring uses automated tools to help identify these patterns and can be a useful way to keep an eye on activity without having to constantly monitor calls manually.

Multifactor authentication (MFA)

VoIP accounts are often protected with just a username and password, which isn’t enough to deter the most determined hackers. Even if users set strong passwords, these can still be stolen using brute force attacks or social engineering.

MFA can make it much more difficult for hackers to gain access to VoIP accounts. With MFA in place, users have to provide additional verification, such as a one-time code from a mobile app, in order to log in. This means that even if hackers manage to steal a password, they won’t be able to access the account without the additional authentication factor.

Physical security

It’s important to properly secure VoIP phone systems and networks tied to physical devices. Network routers and switches, in particular, need to be kept in a secure location under lock and key. They should also be password-protected and regularly updated with the latest security patches. The same applies to any device used for VoIP, such as IP phones, smartphones, and laptops. These devices should be treated with the utmost care, especially if users are carrying them around outside the office.

Protecting your VoIP system requires a comprehensive and multilayered approach. If you need any help securing your system, our team of VoIP experts can provide expert advice. We can also carry out a full security audit to identify any vulnerabilities and recommend the best course of action to address them. Call us today.

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