Tech Advisory

Technology Advice for Small Businesses

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Is an expired antivirus a big deal?

If you want to keep your business data and systems secure it is essential that you have an antivirus or antimalware scanner installed on every system. While the install rates of these programs in businesses is nearly 100%, there is an increasing trend where some companies are letting their subscriptions expire. So, if your antivirus… Continue reading Is an expired antivirus a big deal?

OWA or full Office 365 – which is best?

Office 365 for business is unique in many ways; one being that many plans come with full versions of Office 2013 that you can install on your computer. All plans come with Office Web Apps (OWA), a Web-based version of popular Office apps like Word and Excel. One thing you need to know before signing… Continue reading OWA or full Office 365 – which is best?

Google now allows USB key login

When it comes to the security of online systems, every security expert is quick to agree that two-step verification is a much stronger way to secure your accounts, especially when compared to using just a password. In fact, many suggest that if it is offered by an online platform, you should enable it. Google does… Continue reading Google now allows USB key login

GloStream: Evolving to meet demands

Many health-care practices want to remain independent practitioners rather than merge with larger groups, but in order to do so, they need help managing their offices—specifically, addressing increasing regulation and decreasing revenue. In response, gloStream, which brought you gloEMR, has evolved from an information technology and consulting firm to a performance-management business. Now, in addition… Continue reading GloStream: Evolving to meet demands

How to improve patient satisfaction

Medical Group Management Association (MGMA) 2014 annual conference attendees were fortunate to get some tips for improving patient satisfaction from Joan Hablutzel, senior industry analyst with the MGMA—because doing so is essential to the success of a medical practice in an increasingly competitive health-care marketplace. Here are 10 of them. Say hello and smile when… Continue reading How to improve patient satisfaction

Analytics drive fifteen-fold growth

A Westchester County, New York, practice has surged from 16 physicians in 1996 to 250 physicians today thanks to care transformation driven by analytics. Westmed Medical Group, which operates five large ambulatory care sites staffed by both primary care and specialist physicians, currently has more than 250,000 patients and $285 million in annual revenue. Under… Continue reading Analytics drive fifteen-fold growth

5 Ways to stay safe online

One of the biggest business technology trends of the past half decade or more is the increasing amount of business that is conducted online. These days, many businesses have integrated online solutions into daily operations and have reaped the benefits. The downside to this is the on-going threat to online security. With an ever-increasing number… Continue reading 5 Ways to stay safe online

5 Signs you need to upgrade

Follow any tech blog for a couple of months and it quickly becomes apparent that there are new devices, systems, and hardware introduced on a near daily basis. Because of this, it can be tempting to feel pressure to rush out and upgrade your hardware on a regular basis. As a small business this can… Continue reading 5 Signs you need to upgrade

BCP technology – when to upgrade

When it comes to business continuity plans, many companies need technology in order to support their plan and systems such as backups and recovery. While this technology may be in place to support current continuity needs, there will come a time when this needs to be upgraded. The issue is how to know when an… Continue reading BCP technology – when to upgrade

Apple releases OS X Yosemite

In mid-October, Apple released the much anticipated next version of their popular operating system OS X. This year’s version of OS X is named after America’s most popular National Park, Yosemite. This latest version, like many before it, sees a number of new changes introduced. Here is an overview of the major changes incorporated in… Continue reading Apple releases OS X Yosemite