Technology Advice for Small Businesses

Don’t download that health app just yet

HealthcareIT_Dec17_AMobile health applications have been growing in popularity, but this doesn’t necessarily mean their effectiveness is improving. In fact, doctors have called for greater oversight and regulation when it comes to health apps, as many have never been truly tested. A number of these apps also make false claims about benefits in order to get users to download them. Before you pay for that new health app, or even download it for free, here are a few things you should consider.

At the carnivals of the late 19th century, you would see traveling salesmen hawking miracle elixirs that could cure just about anything that ailed you. In more recent times, it has been so-called doctors appearing on television commercials late at night with super pills that were supposedly able to help you lose weight or muster more energy.

These medical shysters have now turned their attention to phone and tablet applications, where they use outrageous claims to entice users to download their apps. In September of this year, UltimEyes, an app stating that it improves vision, was fined by the Federal Trade Commission (FTC) for falsely claiming their app was scientifically proven to work.

And they aren’t the only app to have been dinged by the FTC. Earlier in 2015, two apps claiming to detect melanoma were also fined by the FTC for what essentially boiled down to false advertising. It’s likely that health apps will be monitored more closely in the future but, at the present moment, a large number of rogue applications are out on the market.

Not every health app out there is bad but, before you download an app – especially a paid one – make sure you examine it thoroughly. Here are a few things to look for.

Who made the app

One of the easiest ways to determine the legitimacy of a health app is to see who is behind it. Chances are if it’s a name you trust, like the Mayo Clinic or your healthcare provider, you don’t have a lot to worry about. If it’s some fly-by-night company with a funky name like Bob’s House O’ Health, you might want to dig a little deeper to see if the app can really do what it claims.

The online reviews

If an app has been out on the market for a little while, then chances are people have reviewed it. It’s good to look at what other people are saying about the app, because it can help establish if it really works or not. If an app has received a significant amount of negative feedback, your best bet is to steer clear of it.

Google it

Reviews can be helpful, but they don’t necessarily paint the full picture. Doing a quick Google search on a health app can help unearth some additional information that might be crucial to making a decision as to whether or not you should download it. For instance, if the developer of the app was thrown in jail for fraud, you would probably be less inclined to download it. However, if the company behind the app has received some positive press for its work, it might be worth checking it out.

Do you really believe it will work?

A lot of times, we can get so caught up in wanting to believe something is true that we fail to think critically when we make a decision. Before downloading a health app, especially one that makes a bold claim, you should ask yourself if it seems plausible or not for these statements to be true. For instance, an app that can detect cancer sounds great, but if such a thing were to exist, don’t you think everyone would know about it by now? All you are doing by placing your health in the hands of an unknown app is endangering yourself.

If you think you have a problem with your health, then it is best to contact a doctor. And if you think you have a problem with your IT, then it is a good idea to contact us. We can help diagnose your technology troubles and find a cure you can count on.