Make sure you get the right EMR system

Electronic medical records (EMRs) digitally store a patient’s medical history and treatment. EMRs eliminate paper charts and allow patients to have a single electronic chart that can be accessed within one healthcare organization. It allows medical professionals to provide more efficient and precise care. To ensure that your healthcare facility is able to provide all the benefits of an EMR system, consider these factors.

Determine your requirements

EMR software offers a vast selection of functions — and you don’t want to pay for one that is irrelevant to your practice. Avoid this by making a list of all requirements from the ground up. Be process-oriented and begin from patient admission, then move on to patient scheduling, medication lists, visual reports, and so on. Prioritize the features that would bring the most value to your practice.

Get the appropriate EMR for your specialty

EMR systems with broad functions may not offer the specific features that you need. On the other hand, the right EMR system can be customized to suit your specialties and provide a familiar workflow. For instance, doctors who specialize in midwifery will need a unique EMR platform designed for logging in a newborn’s medical details.

Simple usability

EMRs should help healthcare professionals manage their patients. Usability issues can hinder this, so how will you know if your EMR solution is easy to use? Try out the demo version and test a few common functions that will assist you in your everyday routine. You should be able to figure out how to use it more or less right away. You’ll also need your staff to be able to catch up quickly, so simplicity helps a lot when implementing a new system.

Support and upgrades

Reputable sellers usually provide 24/7 support, which is beneficial as most likely you’ll come across technical problems at some point. You never know when you might need someone ready to answer questions late at night. And when it comes to software, support often includes upgrades with new features and bug fixes. Find out more about your potential vendor’s track record in giving quality care and consistent software updates.

Vendor viability

Take into account your vendor’s plans for the future before buying their EMR product. You’re not just buying from your vendor, but you’re also creating a long-term relationship with them. Remember that technology is always changing, as are medical regulatory standards. Make sure that your vendor has good customer relations and that they have the ability to invest in future development. After all, EMR implementation can be costly and you don’t want to be making major changes to your EMR system every few months.

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Defining HDD and SSD

Buyers used to have a limited choice for what kind of storage they got with their laptop or desktop PCs. With the invention of the solid state drive (SSD), you can now choose to configure your system with either the traditional hard disk drive (HDD), SSD, or in some cases both. So what’s the better pick between the two? Here, we compare the two so you can decide for yourself which one best fits your needs.

What is an HDD?

A hard disk drive (HDD) is a computer storage device that’s comprised of metal platters with a magnetic coating, spindle, and various moving parts to process and store data. The common size for laptop hard drives is the 2.5” model, while a larger 3.5” model is usually found in desktop computers.

What is an SSD?

A solid state drive (SSD) is another type of data storage device that performs the same job as an HDD. But instead of storing data on metal platters, an SSD uses flash memory chips and an embedded processor to store, retrieve, and cache data. It is roughly the same size as a typical HDD and looks like a smartphone battery. .

HDD and SSD comparison

Now let’s take a closer look at the two devices. We break it down into the following main categories:

Speed

This is where SSDs truly prevail. While HDDs need a long time to access data and files because the disk must spin to find it, SSDs can complete this task 200% faster since data is instantly accessed through flash memory chips. This is why an SSD-equipped PC will boot within seconds and deliver blazing fast speeds for launching programs and applications, whereas a computer that uses an HDD will take a much longer time to boot the operating system, and will perform slower than an SSD during normal use.

Capacity

As of writing, SSD units max out at 60 TB storage capacity. Although there are large SSDs, anything that’s over 512 GB is beyond most people’s price range. HDDs, on the other hand, have large capacities (1–2 TB) available for much more affordable prices.

Durability

HDDs consist of various moving parts and components, making them susceptible to shock and damage. The longer you use your HDD, the more they wear down and eventually end up failing. Meanwhile, SSDs use a non-mechanical flash storage mounted on a circuit board, providing better performance and reliability, and making it more likely to keep your files and data safe.

Noise

An HDD can sometimes be the loudest part of your computer. Even the highest-performing HDDs will emit some noise when the drive is spinning back and forth to process data. SSDs have no moving parts, so it makes no noise at all.

Heat

More moving parts means more heat, and HDD users will have to accept that their device will degenerate over time because of the heat HDDs produce. An SSD uses flash memory, generating less heat, so they have a longer lifespan.

Cost

SSDs are much more expensive than HDDs, although today the price difference has narrowed considerably. This is why most computers with an SSD only have a few hundred gigabytes of storage. HDDs are about twice as cheap as SSDs.

Despite the higher costs and lower storage capacity, SSD is the clear winner over HDD in terms of performance. While you’re paying more for less memory with an SSD, you’re investing in a faster and far more durable data storage option in the long run.

We recommend using an SSD as the primary storage for your operating system, applications, and most-used programs. You can install an HDD on the same computer to store documents, movies, music, and pictures; these files don’t need to leverage the incredible access times and speed of SSD.

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Comparing HDD and SSD

People who buy desktop or laptop computers today need to choose between getting a solid state drive (SSD) or a hard disk drive (HDD) as a primary storage component for their device. But which one is the better choice? In this article, we outline the differences between SSD and HDD, as well as their pros and cons, so you can make the right decision for your next purchase.

What is an HDD?

A hard disk drive (HDD) is a computer storage device that’s comprised of metal platters with a magnetic coating, spindle, and various moving parts to process and store data. The common size for laptop hard drives is the 2.5” model, while a larger 3.5” model is usually found in desktop computers.

What is an SSD?

A solid state drive (SSD) is another type of data storage device that performs the same job as an HDD. But instead of storing data on metal platters, an SSD uses flash memory chips and an embedded processor to store, retrieve, and cache data. It is roughly the same size as a typical HDD and looks like a smartphone battery. .

HDD and SSD comparison

Now let’s take a closer look at the two devices. We break it down into the following main categories:

Speed

This is where SSDs truly prevail. While HDDs need a long time to access data and files because the disk must spin to find it, SSDs can complete this task 200% faster since data is instantly accessed through flash memory chips. This is why an SSD-equipped PC will boot within seconds and deliver blazing fast speeds for launching programs and applications, whereas a computer that uses an HDD will take a much longer time to boot the operating system, and will perform slower than an SSD during normal use.

Capacity

As of writing, SSD units max out at 60 TB storage capacity. Although there are large SSDs, anything that’s over 512 GB is beyond most people’s price range. HDDs, on the other hand, have large capacities (1–2 TB) available for much more affordable prices.

Durability

HDDs consist of various moving parts and components, making them susceptible to shock and damage. The longer you use your HDD, the more they wear down and eventually end up failing. Meanwhile, SSDs use a non-mechanical flash storage mounted on a circuit board, providing better performance and reliability, and making it more likely to keep your files and data safe.

Noise

An HDD can sometimes be the loudest part of your computer. Even the highest-performing HDDs will emit some noise when the drive is spinning back and forth to process data. SSDs have no moving parts, so it makes no noise at all.

Heat

More moving parts means more heat, and HDD users will have to accept that their device will degenerate over time because of the heat HDDs produce. An SSD uses flash memory, generating less heat, so they have a longer lifespan.

Cost

SSDs are much more expensive than HDDs, although today the price difference has narrowed considerably. This is why most computers with an SSD only have a few hundred gigabytes of storage. HDDs are about twice as cheap as SSDs.

Despite the higher costs and lower storage capacity, SSD is the clear winner over HDD in terms of performance. While you’re paying more for less memory with an SSD, you’re investing in a faster and far more durable data storage option in the long run.

We recommend using an SSD as the primary storage for your operating system, applications, and most-used programs. You can install an HDD on the same computer to store documents, movies, music, and pictures; these files don’t need to leverage the incredible access times and speed of SSD.

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Which is best, HDD or SSD?

The hard disk drive (HDD) has been the primary storage device for desktop computers and laptops for a long time. But with the invention of solid state drive (SSD) technology, consumers are now able to choose between the two. So which one should you go for — HDD or SSD? Read on to find out.

What is an HDD?

A hard disk drive (HDD) is a computer storage device that’s comprised of metal platters with a magnetic coating, spindle, and various moving parts to process and store data. The common size for laptop hard drives is the 2.5” model, while a larger 3.5” model is usually found in desktop computers.

What is an SSD?

A solid state drive (SSD) is another type of data storage device that performs the same job as an HDD. But instead of storing data on metal platters, an SSD uses flash memory chips and an embedded processor to store, retrieve, and cache data. It is roughly the same size as a typical HDD and looks like a smartphone battery. .

HDD and SSD comparison

Now let’s take a closer look at the two devices. We break it down into the following main categories:

Speed

This is where SSDs truly prevail. While HDDs need a long time to access data and files because the disk must spin to find it, SSDs can complete this task 200% faster since data is instantly accessed through flash memory chips. This is why an SSD-equipped PC will boot within seconds and deliver blazing fast speeds for launching programs and applications, whereas a computer that uses an HDD will take a much longer time to boot the operating system, and will perform slower than an SSD during normal use.

Capacity

As of writing, SSD units max out at 60 TB storage capacity. Although there are large SSDs, anything that’s over 512 GB is beyond most people’s price range. HDDs, on the other hand, have large capacities (1–2 TB) available for much more affordable prices.

Durability

HDDs consist of various moving parts and components, making them susceptible to shock and damage. The longer you use your HDD, the more they wear down and eventually end up failing. Meanwhile, SSDs use a non-mechanical flash storage mounted on a circuit board, providing better performance and reliability, and making it more likely to keep your files and data safe.

Noise

An HDD can sometimes be the loudest part of your computer. Even the highest-performing HDDs will emit some noise when the drive is spinning back and forth to process data. SSDs have no moving parts, so it makes no noise at all.

Heat

More moving parts means more heat, and HDD users will have to accept that their device will degenerate over time because of the heat HDDs produce. An SSD uses flash memory, generating less heat, so they have a longer lifespan.

Cost

SSDs are much more expensive than HDDs, although today the price difference has narrowed considerably. This is why most computers with an SSD only have a few hundred gigabytes of storage. HDDs are about twice as cheap as SSDs.

Despite the higher costs and lower storage capacity, SSD is the clear winner over HDD in terms of performance. While you’re paying more for less memory with an SSD, you’re investing in a faster and far more durable data storage option in the long run.

We recommend using an SSD as the primary storage for your operating system, applications, and most-used programs. You can install an HDD on the same computer to store documents, movies, music, and pictures; these files don’t need to leverage the incredible access times and speed of SSD.

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Engaging on-hold messages via VoIP

When transitioning from traditional phone systems to Voice over Internet Protocol (VoIP) solutions, people often overlook the way calls are put on hold. However, doing so means losing opportunities since how customers are put on hold influences whether they wait patiently on the line or hang up.

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” It occurs at different times throughout a call, and for varying durations. VoIP phone systems help make this lull period engaging with music, messages, and other information.

Music

A North American Telecom study found that callers who hear music while on hold will stay on the line 30 seconds longer than those who experience silence. While old phone systems also had a music on hold feature, VoIP services enhance this feature and offer more options.

Instead of being limited to legacy tools’ music loops, VoIP systems let you easily upload your audio of choice. Just a tip: use music that suits your brand, and take your clientele’s demographics into account. The upbeat music that a sporting good brand uses might not work for an investment bank.

With VoIP systems, you can customize the frequency and duration of a track and configure whether the music restarts or continues where it left off when a caller is placed back on hold. You can also set the order of different tracks or randomize them for callers.

Messages

Customers who are put on hold are captive audiences for your marketing messages. VoIP systems let you record a variety of messages for different numbers according to the purpose of the caller. For example, if the caller wants to get in touch with the sales department, the on-hold message could inform them of current special offers, promotions, or sales.

“Hold message” scripts that utilize your company’s TV and radio ads might elicit an “I think I’ve heard this somewhere” response. Conversely, you could put a totally new spin on the usual tone and style of your marketing messages and really get creative with humorous mini-commercials that make your customers chuckle (and a little bit of levity never hurt nobody!).

For the service department, you can use soothing messages that assure the customer that an agent is taking care of their concerns. Using a service-appropriate message makes them feel like they’re getting personalized care.

Information

New information and intriguing anecdotes will take their minds off of the notion that they aren’t being served (when in fact, you are hard at work addressing their concerns at the other end of the line), so you could also pose a playful trivia or “Did you know?” kind of contest where providing a correct answer once the call resumes wins them a prize.

VoIP systems’ rich on-hold functionality allows you to turn the on hold experience into a positive customer service experience. Make sure this window of opportunity isn’t slammed shut. Get in touch with us today and we’ll help you increase the odds that your clients will hold the line happily.

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VoIP’s hold message options are easy

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems.

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” It occurs at different times throughout a call, and for varying durations. VoIP phone systems help make this lull period engaging with music, messages, and other information.

Music

A North American Telecom study found that callers who hear music while on hold will stay on the line 30 seconds longer than those who experience silence. While old phone systems also had a music on hold feature, VoIP services enhance this feature and offer more options.

Instead of being limited to legacy tools’ music loops, VoIP systems let you easily upload your audio of choice. Just a tip: use music that suits your brand, and take your clientele’s demographics into account. The upbeat music that a sporting good brand uses might not work for an investment bank.

With VoIP systems, you can customize the frequency and duration of a track and configure whether the music restarts or continues where it left off when a caller is placed back on hold. You can also set the order of different tracks or randomize them for callers.

Messages

Customers who are put on hold are captive audiences for your marketing messages. VoIP systems let you record a variety of messages for different numbers according to the purpose of the caller. For example, if the caller wants to get in touch with the sales department, the on-hold message could inform them of current special offers, promotions, or sales.

“Hold message” scripts that utilize your company’s TV and radio ads might elicit an “I think I’ve heard this somewhere” response. Conversely, you could put a totally new spin on the usual tone and style of your marketing messages and really get creative with humorous mini-commercials that make your customers chuckle (and a little bit of levity never hurt nobody!).

For the service department, you can use soothing messages that assure the customer that an agent is taking care of their concerns. Using a service-appropriate message makes them feel like they’re getting personalized care.

Information

New information and intriguing anecdotes will take their minds off of the notion that they aren’t being served (when in fact, you are hard at work addressing their concerns at the other end of the line), so you could also pose a playful trivia or “Did you know?” kind of contest where providing a correct answer once the call resumes wins them a prize.

VoIP systems’ rich on-hold functionality allows you to turn the on hold experience into a positive customer service experience. Make sure this window of opportunity isn’t slammed shut. Get in touch with us today and we’ll help you increase the odds that your clients will hold the line happily.

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VoIP systems keep callers on the line

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there’s nothing you can do except put the caller on hold while you transfer them to the correct department. But that doesn’t mean that you can’t make this customer experience better. Voice over Internet Protocol (VoIP) systems make it very easy to do so.

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” It occurs at different times throughout a call, and for varying durations. VoIP phone systems help make this lull period engaging with music, messages, and other information.

Music

A North American Telecom study found that callers who hear music while on hold will stay on the line 30 seconds longer than those who experience silence. While old phone systems also had a music on hold feature, VoIP services enhance this feature and offer more options.

Instead of being limited to legacy tools’ music loops, VoIP systems let you easily upload your audio of choice. Just a tip: use music that suits your brand, and take your clientele’s demographics into account. The upbeat music that a sporting good brand uses might not work for an investment bank.

With VoIP systems, you can customize the frequency and duration of a track and configure whether the music restarts or continues where it left off when a caller is placed back on hold. You can also set the order of different tracks or randomize them for callers.

Messages

Customers who are put on hold are captive audiences for your marketing messages. VoIP systems let you record a variety of messages for different numbers according to the purpose of the caller. For example, if the caller wants to get in touch with the sales department, the on-hold message could inform them of current special offers, promotions, or sales.

“Hold message” scripts that utilize your company’s TV and radio ads might elicit an “I think I’ve heard this somewhere” response. Conversely, you could put a totally new spin on the usual tone and style of your marketing messages and really get creative with humorous mini-commercials that make your customers chuckle (and a little bit of levity never hurt nobody!).

For the service department, you can use soothing messages that assure the customer that an agent is taking care of their concerns. Using a service-appropriate message makes them feel like they’re getting personalized care.

Information

New information and intriguing anecdotes will take their minds off of the notion that they aren’t being served (when in fact, you are hard at work addressing their concerns at the other end of the line), so you could also pose a playful trivia or “Did you know?” kind of contest where providing a correct answer once the call resumes wins them a prize.

VoIP systems’ rich on-hold functionality allows you to turn the on hold experience into a positive customer service experience. Make sure this window of opportunity isn’t slammed shut. Get in touch with us today and we’ll help you increase the odds that your clients will hold the line happily.

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Replace phone scheduling with Bookings

Time is the commodity of service providers — therefore being able to manage it well ensures profitability. To maximize your schedule, use Bookings by Office 365. Here’s how this easy-to-use app can greatly benefit your business.

Visibility

Bid adieu to the days of scribbling on post-its and frantically going through your schedule to find out where you’re heading for lunch. Microsoft Bookings provides you with a unique webpage that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability — simply enter the contact information and then book it! The system fully automates the process of managing your appointments.

No more rain checks

Cancellations and missed appointments mean wasted time slots unless you’re able to fill them up with new bookings. Avoid lost income by controlling how much advance notice is required to make a cancellation. With Bookings, appointments appear immediately in staff calendars and can be added or revised by customers in their own personal calendars. Additionally, a confirmation email is automatically sent to the customer, which is then followed by another automatic email reminder before the appointment time. The web page also offers a rescheduling service: customers can simply click on the link on the confirmation email and pick a time that they’re more comfortable with.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel, or reassign the appointment to other staff members as they see fit.

If you do decide to reassign it to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and you can compare everyone’s schedules side-by-side. The appointments are synced not only to your calendar but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook, and even Google Calendar, so clients and staff can keep whatever calendaring service they prefer.

Double duty

Appointment setting might be the primary goal of Bookings, but the system can also be utilized to build your company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as your customer’s name, address, phone number, and email address.

And, as your company grows, you can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore. To really stand out from competitors, you need comprehensive appointment management. Give us a call if you need any questions answered or issues addressed We’re more than happy to help.

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Schedules are a breeze with Bookings

Manually managing appointments is a frustrating time-waster, especially when you factor in last minute cancellations and no-shows. With Bookings, you can let clients find available times for themselves and even have them automatically receive booking confirmations and timely appointment reminders. Here are more ways in which this simple app can tremendously help your business out:

Visibility

Bid adieu to the days of scribbling on post-its and frantically going through your schedule to find out where you’re heading for lunch. Microsoft Bookings provides you with a unique webpage that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability — simply enter the contact information and then book it! The system fully automates the process of managing your appointments.

No more rain checks

Cancellations and missed appointments mean wasted time slots unless you’re able to fill them up with new bookings. Avoid lost income by controlling how much advance notice is required to make a cancellation. With Bookings, appointments appear immediately in staff calendars and can be added or revised by customers in their own personal calendars. Additionally, a confirmation email is automatically sent to the customer, which is then followed by another automatic email reminder before the appointment time. The web page also offers a rescheduling service: customers can simply click on the link on the confirmation email and pick a time that they’re more comfortable with.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel, or reassign the appointment to other staff members as they see fit.

If you do decide to reassign it to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and you can compare everyone’s schedules side-by-side. The appointments are synced not only to your calendar but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook, and even Google Calendar, so clients and staff can keep whatever calendaring service they prefer.

Double duty

Appointment setting might be the primary goal of Bookings, but the system can also be utilized to build your company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as your customer’s name, address, phone number, and email address.

And, as your company grows, you can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore. To really stand out from competitors, you need comprehensive appointment management. Give us a call if you need any questions answered or issues addressed We’re more than happy to help.

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Save time with Bookings by Office 365

We all undeniably have hectic schedules, and they’re made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes. To move or cancel appointments, your clients would generally have to pick up the phone and call someone, which can be a drag. But with Microsoft Bookings, clients can schedule and effortlessly manage appointments. In case one isn’t enough, here are four more reasons to give it a go:

Visibility

Bid adieu to the days of scribbling on post-its and frantically going through your schedule to find out where you’re heading for lunch. Microsoft Bookings provides you with a unique webpage that is compatible on both desktops and mobile devices. Here, customers can select times and dates based on current availability — simply enter the contact information and then book it! The system fully automates the process of managing your appointments.

No more rain checks

Cancellations and missed appointments mean wasted time slots unless you’re able to fill them up with new bookings. Avoid lost income by controlling how much advance notice is required to make a cancellation. With Bookings, appointments appear immediately in staff calendars and can be added or revised by customers in their own personal calendars. Additionally, a confirmation email is automatically sent to the customer, which is then followed by another automatic email reminder before the appointment time. The web page also offers a rescheduling service: customers can simply click on the link on the confirmation email and pick a time that they’re more comfortable with.

Synchronization

Once completed, the booking is then synced to a centralized calendar where businesses are given the option to reschedule, cancel, or reassign the appointment to other staff members as they see fit.

If you do decide to reassign it to staff members, Bookings offers a nifty feature known as “split view.” This shows which staff members are booked at which times, and you can compare everyone’s schedules side-by-side. The appointments are synced not only to your calendar but to the staff members’ calendars as well. Moreover, this versatile system accommodates Office 365, Outlook, and even Google Calendar, so clients and staff can keep whatever calendaring service they prefer.

Double duty

Appointment setting might be the primary goal of Bookings, but the system can also be utilized to build your company’s customer list. Once customers input their information into the system, it automatically creates contact entries for those customers. The contact card contains personal information such as your customer’s name, address, phone number, and email address.

And, as your company grows, you can add more staff members as well as create additional booking pages for free. Furthermore, staff members aren’t required to have Office 365 subscriptions to be a part of the service.

Efficient tech resources aren’t enough to maintain a successful business anymore. To really stand out from competitors, you need comprehensive appointment management. Give us a call if you need any questions answered or issues addressed We’re more than happy to help.

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