What makes a good app or wearable tech?

Wearable technology seems like something out of a Hollywood sci-fi movie. And mobile apps are not too far behind when it comes to converging human and artificial intelligence. The good thing is that these two are great examples of how today’s technology has significantly improved patient care. With the many benefits of wearable technology and mobile apps, consumers and healthcare providers find themselves divided over choosing one over the other.

A growing number of patients are quizzing their doctors about which healthcare apps and wearable technology they should be using. With the popularity and prevalence of both technologies set to increase over the coming years, doctors are going to have to decide if these will be something they’ll recommend to their patients. It can be a tough decision, but here are a few of the issues one needs to take into consideration before making a choice.

What devices/operating systems do you feel comfortable with?

The sudden expansion of the mobile apps and wearable technology market left many healthcare professionals out of the loop. A lot of doctors are apprehensive about making recommendations without knowing the ins and outs of how something works, and this is why many of them are avoiding this subject with their patients.

To solve this dilemma, choose the operating system you prefer to use. If you use an iPhone, then download and test apps for iOS, not Android. It should be the same with wearable devices. Take a few out for a test drive and learn more about them. It’s also possible to have your technology provider arrange a demonstration of these devices and explain how they work. This way, you have a general idea of what they can do.

Figure out the scope of your recommendations

One thing doctors notice when exploring the world of health apps and wearable technology is just how massive and varied it can be. If you’re a specialist, it will be much easier to figure out which one to recommend to patients, but if you’re a general health practitioner who covers a broader range of medicine, you might find yourself lost in a wide world of technology choices.

When it comes to wearable technology, it is a little easier to figure out the items patients will be interested in. However, when it comes to health apps, you need to be on your toes. Because their scope varies wildly from nutrition and medicine reminders to heart health and stroke prevention, you are going to want to focus your recommendations on the areas you feel comfortable with.

Talk to your patients

A lot of doctors don’t speak with their patients about what mobile health apps or wearable technology they use or are thinking about using. But by talking to them, doctors will get a better idea of what their patients want from this technology. It also makes it easier for doctors to figure out what technologies they should be focusing on.

Ask a tech expert

Just because a particular piece of technology works great for you doesn’t mean your patients will have the same experience with it. There are a lot of factors involved when it comes to wearable technology and mobile apps, and learning more about these will be important to you and your patients. Tech experts, like those on our staff, can properly assess technology in terms of security and other issues. There’s nothing worse than recommending a technology that contains viruses or other problems for your patients.

If you want to recommend specific technology to your patients, get in touch with us first. We’ll make sure your picks have a clean bill of health.

Posted in General Articles C, Healthcare | Tagged , , , , , , , | Comments closed

Here’s what to look for in apps or wearable tech

Are you overwhelmed by the many choices you have in getting the right technology to monitor your health? Do you download an app on your mobile to track your pulse rate? Or buy a wearable device that can tell you more about your health? While it’s best to leave the professional recommendations to your healthcare provider, it would be great if you’re also in the know, so you have a better idea of what suits you.

A growing number of patients are quizzing their doctors about which healthcare apps and wearable technology they should be using. With the popularity and prevalence of both technologies set to increase over the coming years, doctors are going to have to decide if these will be something they’ll recommend to their patients. It can be a tough decision, but here are a few of the issues one needs to take into consideration before making a choice.

What devices/operating systems do you feel comfortable with?

The sudden expansion of the mobile apps and wearable technology market left many healthcare professionals out of the loop. A lot of doctors are apprehensive about making recommendations without knowing the ins and outs of how something works, and this is why many of them are avoiding this subject with their patients.

To solve this dilemma, choose the operating system you prefer to use. If you use an iPhone, then download and test apps for iOS, not Android. It should be the same with wearable devices. Take a few out for a test drive and learn more about them. It’s also possible to have your technology provider arrange a demonstration of these devices and explain how they work. This way, you have a general idea of what they can do.

Figure out the scope of your recommendations

One thing doctors notice when exploring the world of health apps and wearable technology is just how massive and varied it can be. If you’re a specialist, it will be much easier to figure out which one to recommend to patients, but if you’re a general health practitioner who covers a broader range of medicine, you might find yourself lost in a wide world of technology choices.

When it comes to wearable technology, it is a little easier to figure out the items patients will be interested in. However, when it comes to health apps, you need to be on your toes. Because their scope varies wildly from nutrition and medicine reminders to heart health and stroke prevention, you are going to want to focus your recommendations on the areas you feel comfortable with.

Talk to your patients

A lot of doctors don’t speak with their patients about what mobile health apps or wearable technology they use or are thinking about using. But by talking to them, doctors will get a better idea of what their patients want from this technology. It also makes it easier for doctors to figure out what technologies they should be focusing on.

Ask a tech expert

Just because a particular piece of technology works great for you doesn’t mean your patients will have the same experience with it. There are a lot of factors involved when it comes to wearable technology and mobile apps, and learning more about these will be important to you and your patients. Tech experts, like those on our staff, can properly assess technology in terms of security and other issues. There’s nothing worse than recommending a technology that contains viruses or other problems for your patients.

If you want to recommend specific technology to your patients, get in touch with us first. We’ll make sure your picks have a clean bill of health.

Posted in General Articles B, Healthcare | Tagged , , , , , , , | Comments closed

How to choose the right app or wearable tech

The healthcare industry has been taking advantage of technology. Patients are now more empowered, with plenty of options and tools within their reach. Healthcare professionals now find themselves adjusting their technology to their patients since no medical scenario is exactly the same. And with apps and wearable technology, patients have faster and better options to monitor their health.

A growing number of patients are quizzing their doctors about which healthcare apps and wearable technology they should be using. With the popularity and prevalence of both technologies set to increase over the coming years, doctors are going to have to decide if these will be something they’ll recommend to their patients. It can be a tough decision, but here are a few of the issues one needs to take into consideration before making a choice.

What devices/operating systems do you feel comfortable with?

The sudden expansion of the mobile apps and wearable technology market left many healthcare professionals out of the loop. A lot of doctors are apprehensive about making recommendations without knowing the ins and outs of how something works, and this is why many of them are avoiding this subject with their patients.

To solve this dilemma, choose the operating system you prefer to use. If you use an iPhone, then download and test apps for iOS, not Android. It should be the same with wearable devices. Take a few out for a test drive and learn more about them. It’s also possible to have your technology provider arrange a demonstration of these devices and explain how they work. This way, you have a general idea of what they can do.

Figure out the scope of your recommendations

One thing doctors notice when exploring the world of health apps and wearable technology is just how massive and varied it can be. If you’re a specialist, it will be much easier to figure out which one to recommend to patients, but if you’re a general health practitioner who covers a broader range of medicine, you might find yourself lost in a wide world of technology choices.

When it comes to wearable technology, it is a little easier to figure out the items patients will be interested in. However, when it comes to health apps, you need to be on your toes. Because their scope varies wildly from nutrition and medicine reminders to heart health and stroke prevention, you are going to want to focus your recommendations on the areas you feel comfortable with.

Talk to your patients

A lot of doctors don’t speak with their patients about what mobile health apps or wearable technology they use or are thinking about using. But by talking to them, doctors will get a better idea of what their patients want from this technology. It also makes it easier for doctors to figure out what technologies they should be focusing on.

Ask a tech expert

Just because a particular piece of technology works great for you doesn’t mean your patients will have the same experience with it. There are a lot of factors involved when it comes to wearable technology and mobile apps, and learning more about these will be important to you and your patients. Tech experts, like those on our staff, can properly assess technology in terms of security and other issues. There’s nothing worse than recommending a technology that contains viruses or other problems for your patients.

If you want to recommend specific technology to your patients, get in touch with us first. We’ll make sure your picks have a clean bill of health.

Posted in General Articles A, Healthcare | Tagged , , , , , , , | Comments closed

How to remove viruses from your Android device

Is your Android phone or tablet acting strange? Is it running slower than usual? Is it consuming a lot of mobile data fast? If any of these instances sound familiar, your device may be infected with a virus. This guide will show you how to get rid of malware in your Android device.

The lowdown on Android viruses

A virus infection on Android devices is actually incredibly rare. Seeing pop-up ads prompting you to buy a virus removal app doesn’t automatically mean your device is infected. In fact, buying one of these apps could get your device infected by a virus! That’s because all Android viruses are contracted via apps you install on the device. To avoid getting infected, install only apps from the Google Play app store. If you must buy one from third-party stores, do some research first.

If you suspect that your device has been infected, here’s what you can do:

  • Use antivirus apps from Google Play or Google Play Protect – A lot of these are free and will detect and remove malicious apps, but some have a tendency to report apps as infected when they’re actually completely fine.
  • Perform a factory reset – If a virus has infected your phone, this is a surefire way to remove it. However, in doing so you return your phone to its original factory settings. That means you’ll lose all data that you haven’t backed up.

If your device has been infected, here are ways to remove the virus.

  1. Turn safe mode on. To do this, access the power-off options by pressing the power button, then press and hold Power Off. This gives you the option to restart in safe mode. However, this doesn’t work with all Android phones or tablets. If it doesn’t work with your device, a quick Google search will pull up model-specific instructions. Turning on safe mode prevents any malware from running.
  2. Search for the infected app. Do this by opening Settings and then Apps. Check the Download tab (since the virus can only be something you’ve downloaded), and then start searching for the suspected app. If you don’t know the virus’s name, it’s likely something that looks suspicious.
  3. Uninstall the app. Yes, it’s really that simple. Just click on the suspected app and uninstall it. Then you’re done. But if the name of the app is grayed out and can’t be tapped, it means the virus has given itself Device Administration Status. In this case, follow the next three steps below.
  4. Remove Administrator status: Do this by tapping on Settings and Security, then Device Administrators. Simply uncheck the infected app and hit Deactivate on the next screen.
  5. Uninstall the app. When you return to the Apps menu, the infected app will no longer be grayed out. Simply uninstall it.
  6. Restart your device. This takes it out of safe mode. Now your phone will be protected from viruses.

Want more ideas for Android and IT security? Don’t hesitate to give us a call today.

Posted in Android, General Articles C | Tagged , , , , , , , , , | Comments closed

Protect your Android device from viruses

Your smartphone and/or tablet are essential to your day-to-day tasks. Should they get infected by viruses, would you know what steps to take? If you’re using an Android device, you’re in luck. This guide can help you remove viruses on your Android phone or tablet.

The lowdown on Android viruses

A virus infection on Android devices is actually incredibly rare. Seeing pop-up ads prompting you to buy a virus removal app doesn’t automatically mean your device is infected. In fact, buying one of these apps could get your device infected by a virus! That’s because all Android viruses are contracted via apps you install on the device. To avoid getting infected, install only apps from the Google Play app store. If you must buy one from third-party stores, do some research first.

If you suspect that your device has been infected, here’s what you can do:

  • Use antivirus apps from Google Play or Google Play Protect – A lot of these are free and will detect and remove malicious apps, but some have a tendency to report apps as infected when they’re actually completely fine.
  • Perform a factory reset – If a virus has infected your phone, this is a surefire way to remove it. However, in doing so you return your phone to its original factory settings. That means you’ll lose all data that you haven’t backed up.

If your device has been infected, here are ways to remove the virus.

  1. Turn safe mode on. To do this, access the power-off options by pressing the power button, then press and hold Power Off. This gives you the option to restart in safe mode. However, this doesn’t work with all Android phones or tablets. If it doesn’t work with your device, a quick Google search will pull up model-specific instructions. Turning on safe mode prevents any malware from running.
  2. Search for the infected app. Do this by opening Settings and then Apps. Check the Download tab (since the virus can only be something you’ve downloaded), and then start searching for the suspected app. If you don’t know the virus’s name, it’s likely something that looks suspicious.
  3. Uninstall the app. Yes, it’s really that simple. Just click on the suspected app and uninstall it. Then you’re done. But if the name of the app is grayed out and can’t be tapped, it means the virus has given itself Device Administration Status. In this case, follow the next three steps below.
  4. Remove Administrator status: Do this by tapping on Settings and Security, then Device Administrators. Simply uncheck the infected app and hit Deactivate on the next screen.
  5. Uninstall the app. When you return to the Apps menu, the infected app will no longer be grayed out. Simply uninstall it.
  6. Restart your device. This takes it out of safe mode. Now your phone will be protected from viruses.

Want more ideas for Android and IT security? Don’t hesitate to give us a call today.

Posted in Android, General Articles B | Tagged , , , , , , , , , | Comments closed

Keep viruses away from your Android device

It’s common for computers to get infected by viruses, but did you know that your tablet or smartphone is prone to viruses and other malware infections, too? If your device is acting funny, and you think that a virus is causing the problem, these information and tips might help.

The lowdown on Android viruses

A virus infection on Android devices is actually incredibly rare. Seeing pop-up ads prompting you to buy a virus removal app doesn’t automatically mean your device is infected. In fact, buying one of these apps could get your device infected by a virus! That’s because all Android viruses are contracted via apps you install on the device. To avoid getting infected, install only apps from the Google Play app store. If you must buy one from third-party stores, do some research first.

If you suspect that your device has been infected, here’s what you can do:

  • Use antivirus apps from Google Play or Google Play Protect – A lot of these are free and will detect and remove malicious apps, but some have a tendency to report apps as infected when they’re actually completely fine.
  • Perform a factory reset – If a virus has infected your phone, this is a surefire way to remove it. However, in doing so you return your phone to its original factory settings. That means you’ll lose all data that you haven’t backed up.

If your device has been infected, here are ways to remove the virus.

  1. Turn safe mode on. To do this, access the power-off options by pressing the power button, then press and hold Power Off. This gives you the option to restart in safe mode. However, this doesn’t work with all Android phones or tablets. If it doesn’t work with your device, a quick Google search will pull up model-specific instructions. Turning on safe mode prevents any malware from running.
  2. Search for the infected app. Do this by opening Settings and then Apps. Check the Download tab (since the virus can only be something you’ve downloaded), and then start searching for the suspected app. If you don’t know the virus’s name, it’s likely something that looks suspicious.
  3. Uninstall the app. Yes, it’s really that simple. Just click on the suspected app and uninstall it. Then you’re done. But if the name of the app is grayed out and can’t be tapped, it means the virus has given itself Device Administration Status. In this case, follow the next three steps below.
  4. Remove Administrator status: Do this by tapping on Settings and Security, then Device Administrators. Simply uncheck the infected app and hit Deactivate on the next screen.
  5. Uninstall the app. When you return to the Apps menu, the infected app will no longer be grayed out. Simply uninstall it.
  6. Restart your device. This takes it out of safe mode. Now your phone will be protected from viruses.

Want more ideas for Android and IT security? Don’t hesitate to give us a call today.

Posted in Android, General Articles A | Tagged , , , , , , , , , | Comments closed

Master Mac’s Notification Center to increase productivity

App notifications can be equal parts helpful and frustrating. On the one hand, they make it easier to stay on top of work updates. On the other, they can become distracting and overwhelming. If you use Mac OS X, the best place to start is configuring the settings in your Notification Center.

Managing alerts within Notification Center

You can see everything from previews of new emails to reminders about upcoming meetings by clicking the three horizontally stacked lines in the upper right-hand corner of your Mac’s screen.

Selecting the Notifications tab will display all kinds of alerts that you can delete by clicking the X icon in the upper right-hand corner of the box. Alternatively, you can click the X to the right of Today if you want to clear all your notifications for that day.

How to customize what is shown in your Notification Center

If you would like to change which apps can display notifications on your computer:

  1. Open the System Preferences app.
  2. Select the Notifications icon.
  3. Click on the app that you want to modify.
  4. Choose which alert style you want that app to use and check or uncheck the boxes below it to configure things like whether or not the notification plays a sound or shows up on the lock screen.

At the bottom of the screen, you also have the option for notifications to be sorted by one of these three options: Recents, Recents by App, or Manually by App.

How to configure Do Not Disturb settings

From the Notifications settings in your System Preferences app, scroll to the top of the list and select Do Not Disturb. This will display options for automatically enabling Do Not Disturb at certain times of day, when the computer is hooked up to a projector, or during calls.

If you want to turn on Do Not Disturb at-will, just open your Notification Center, scroll to the top of the Notifications tab, and click the Do Not Disturb toggle.

Getting your Mac’s alerts to a manageable level shouldn’t be too difficult. But notification overload may be a symptom of a much larger problem. Give us a call today if your Apple devices are creating more problems than they’re solving.

Posted in Apple, General Articles A | Tagged , , , , , , , , | Comments closed

Put an end to annoying notifications on your Mac

Have you ever cursed your computer for inundating you with annoying notifications? Alerts about calendar events, new emails, and app updates are supposed to be helpful, but seeing too many may hurt your productivity. Thankfully, Mac users have a swift and simple tool to get everything under control.

Managing alerts within Notification Center

You can see everything from previews of new emails to reminders about upcoming meetings by clicking the three horizontally stacked lines in the upper right-hand corner of your Mac’s screen.

Selecting the Notifications tab will display all kinds of alerts that you can delete by clicking the X icon in the upper right-hand corner of the box. Alternatively, you can click the X to the right of Today if you want to clear all your notifications for that day.

How to customize what is shown in your Notification Center

If you would like to change which apps can display notifications on your computer:

  1. Open the System Preferences app.
  2. Select the Notifications icon.
  3. Click on the app that you want to modify.
  4. Choose which alert style you want that app to use and check or uncheck the boxes below it to configure things like whether or not the notification plays a sound or shows up on the lock screen.

At the bottom of the screen, you also have the option for notifications to be sorted by one of these three options: Recents, Recents by App, or Manually by App.

How to configure Do Not Disturb settings

From the Notifications settings in your System Preferences app, scroll to the top of the list and select Do Not Disturb. This will display options for automatically enabling Do Not Disturb at certain times of day, when the computer is hooked up to a projector, or during calls.

If you want to turn on Do Not Disturb at-will, just open your Notification Center, scroll to the top of the Notifications tab, and click the Do Not Disturb toggle.

Getting your Mac’s alerts to a manageable level shouldn’t be too difficult. But notification overload may be a symptom of a much larger problem. Give us a call today if your Apple devices are creating more problems than they’re solving.

Posted in Apple, General Articles C | Tagged , , , , , , , , | Comments closed

Don’t neglect Mac’s awesome Notification Center settings

Can you remember a time when you didn’t receive a few dozen notifications per day? Apps today send all kinds of alerts to our devices, some helpful and some not. It’s not difficult to customize how your devices send you notifications, especially if you use a Mac desktop computer or laptop.

Managing alerts within Notification Center

You can see everything from previews of new emails to reminders about upcoming meetings by clicking the three horizontally stacked lines in the upper right-hand corner of your Mac’s screen.

Selecting the Notifications tab will display all kinds of alerts that you can delete by clicking the X icon in the upper right-hand corner of the box. Alternatively, you can click the X to the right of Today if you want to clear all your notifications for that day.

How to customize what is shown in your Notification Center

If you would like to change which apps can display notifications on your computer:

  1. Open the System Preferences app.
  2. Select the Notifications icon.
  3. Click on the app that you want to modify.
  4. Choose which alert style you want that app to use and check or uncheck the boxes below it to configure things like whether or not the notification plays a sound or shows up on the lock screen.

At the bottom of the screen, you also have the option for notifications to be sorted by one of these three options: Recents, Recents by App, or Manually by App.

How to configure Do Not Disturb settings

From the Notifications settings in your System Preferences app, scroll to the top of the list and select Do Not Disturb. This will display options for automatically enabling Do Not Disturb at certain times of day, when the computer is hooked up to a projector, or during calls.

If you want to turn on Do Not Disturb at-will, just open your Notification Center, scroll to the top of the Notifications tab, and click the Do Not Disturb toggle.

Getting your Mac’s alerts to a manageable level shouldn’t be too difficult. But notification overload may be a symptom of a much larger problem. Give us a call today if your Apple devices are creating more problems than they’re solving.

Posted in Apple, General Articles B | Tagged , , , , , , , , | Comments closed

Licensing issues with virtualization

Software developers make a profit by selling us the best product they can create. When selling pieces of their software in bulk, they offer licensing packages to businesses so you don’t have to buy 100 copies of the same CD. Now that an increasing amount of services and tools are moving into the cloud, it’s a lot harder to track how many licenses you’ll need and how much they’ll cost. Here’s a quick rundown on everything you need to know to make the right decision for your SMB.

Why are licenses an issue?

Virtualization is a complex topic, but here’s a quick overview of how it works and why licensing is almost always an issue. Most people are starting to work the concept of cloud storage into their everyday lives. Think of virtualization as a cloud where your server(s) store their hardware capabilities and your network computers can pull from that cloud as needed.

In this scenario, let’s assume employee A and employee B have two identical desktop computers with barebones hardware. Employee A needs to perform some basic text editing while employee B needs an in-depth scan of your client database. With the right infrastructure management, both employees will connect to your business’s server for the necessary physical processing power and server-hosted software. That means employee A will request the appropriate amount of processing power to edit text (which is likely very little) from the server, while employee B requests a much larger chunk of RAM, processing, and hard drive space for scanning the database.

It gets really tricky when we start asking how many licenses are required for the server-hosted software. Licensing models were originally based on the number of physical hard drives with installed copies. However, in a virtualized environment, that’s not an accurate reflection of usage. Using the most recent platforms, administrators can divide their CPU into as many virtual machines as the SMB requires.

What do current virtualized licensing models look like?

Sadly, virtualization and software industries are still deciding on the best way to move forward. The very vendors that sell the software required to manage the creation of virtual machines and segmentation of your server disagree about which model to use.

The company behind the popular VMware software has switched to a per-virtual-machine model after a huge response from customers, while other powerhouse vendors like Oracle and Microsoft have stuck with the per-CPU-core model that is based on server hardware capacity.

In any software selection process there is almost always the option of open source software. Under the open source model there are no licenses and usage is free, and just last month, AT&T committed to virtualizing 75 percent of its office under the OpenStack cloud computing platform by 2020.

What should I do?

In the end, software license considerations and total cost of ownership calculations should be a huge factor in how you plan to virtualize your SMB. When discussing the possibility of an infrastructure migration with your IT services provider, make sure to ask about the advantages and disadvantages of different virtualization platforms compared with their licensing models. You may find that paying more for hardware-based models is worth it, or that open source platforms provide you with everything you need.

No matter which platform you choose, remember to list every piece of licensed software in your office. Find out which licenses you can keep, which ones you’ll need to update, and most importantly, what the license migration will cost you in the short and long run.

The process of virtualizing your SMB alone is a real pain. Get in touch with us now to avoid the headache entirely and we’ll walk you through all of the steps necessary to guide your organization through this next step in modernizing your business model.

Posted in General Articles C, Virtualization | Tagged , , , , , , | Comments closed
  • Internet Presence Management for Small Business Owners

    pronto logoFull-service, pay-as-you-go all inclusive websites, from design and content to SEO and social media management for one low monthly price.

    Learn more about our small business online marketing services.