The importance of having a business continuity plan (BCP)

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors. To prevent this from happening to you, you should have a BCP in place.
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What is a BCP?

A BCP is a predefined set of protocols on how your business should respond in the event of an emergency or natural disaster. It contains contingency plans for every aspect of your organization, including human resources, assets, and business processes.

Key threats to business continuity

Various types of threats can affect SMBs such as:

Natural disasters – These are natural phenomena such as storms, earthquakes, and wildfires.
Man-made disasters – These include cyberattacks, intentional sabotage, and human negligence.
Equipment and utility failures – These include unexpected power failure, internet downtime, and disruption of communication services.

How to build an effective BCP

If your organization does not have a BCP in place, now is a good time to put one together. These steps will help you formulate an effective BCP that will ensure your company keeps running even during a major crisis.

#1 Business impact analysis (BIA)
A BIA will help you determine how a disruption can affect your company’s current functions and processes, such as personnel, equipment, technology, and physical infrastructure. This step will help you calculate the potential financial and operational loss from each function and process affected.

#2 Recovery options
This step will help you identify key resources essential to returning your business to minimum operational levels. Some recovery options you can take include letting employees work from home or operating from a secondary location.

#3 Plan development
This step involves assembling your company’s continuity team, which will be responsible for developing and implementing your BCP.

#4 Testing and training
Once your BCP is in place, your continuity team needs to perform regular tests to identify gaps and make necessary changes to ensure the plan’s effectiveness. They also need to conduct regular training for your employees so everyone knows their respective roles when a disaster strikes.

Having a foolproof BCP is a great way to ensure your business can quickly bounce back after a major disaster. If you’re thinking about creating a BCP for your company but don’t know where to start, give us a call today.

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Does your company have a business continuity plan (BCP)?

Do you know why some small- to medium-sized businesses (SMBs) succeed while others fail during the first five years of operation? Poor leadership is one reason, the lack of capital is another. Another big reason is they didn’t prepare for major disruptions, such as natural disasters and cyberattacks, that can bring their business to a grinding halt. This is why you need a BCP.
Body

What is a BCP?

A BCP is a predefined set of protocols on how your business should respond in the event of an emergency or natural disaster. It contains contingency plans for every aspect of your organization, including human resources, assets, and business processes.

Key threats to business continuity

Various types of threats can affect SMBs such as:

Natural disasters – These are natural phenomena such as storms, earthquakes, and wildfires.
Man-made disasters – These include cyberattacks, intentional sabotage, and human negligence.
Equipment and utility failures – These include unexpected power failure, internet downtime, and disruption of communication services.

How to build an effective BCP

If your organization does not have a BCP in place, now is a good time to put one together. These steps will help you formulate an effective BCP that will ensure your company keeps running even during a major crisis.

#1 Business impact analysis (BIA)
A BIA will help you determine how a disruption can affect your company’s current functions and processes, such as personnel, equipment, technology, and physical infrastructure. This step will help you calculate the potential financial and operational loss from each function and process affected.

#2 Recovery options
This step will help you identify key resources essential to returning your business to minimum operational levels. Some recovery options you can take include letting employees work from home or operating from a secondary location.

#3 Plan development
This step involves assembling your company’s continuity team, which will be responsible for developing and implementing your BCP.

#4 Testing and training
Once your BCP is in place, your continuity team needs to perform regular tests to identify gaps and make necessary changes to ensure the plan’s effectiveness. They also need to conduct regular training for your employees so everyone knows their respective roles when a disaster strikes.

Having a foolproof BCP is a great way to ensure your business can quickly bounce back after a major disaster. If you’re thinking about creating a BCP for your company but don’t know where to start, give us a call today.

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Why your SMB needs a business continuity plan (BCP)

Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster.
Body

What is a BCP?

A BCP is a predefined set of protocols on how your business should respond in the event of an emergency or natural disaster. It contains contingency plans for every aspect of your organization, including human resources, assets, and business processes.

Key threats to business continuity

Various types of threats can affect SMBs such as:

Natural disasters – These are natural phenomena such as storms, earthquakes, and wildfires.
Man-made disasters – These include cyberattacks, intentional sabotage, and human negligence.
Equipment and utility failures – These include unexpected power failure, internet downtime, and disruption of communication services.

How to build an effective BCP

If your organization does not have a BCP in place, now is a good time to put one together. These steps will help you formulate an effective BCP that will ensure your company keeps running even during a major crisis.

#1 Business impact analysis (BIA)
A BIA will help you determine how a disruption can affect your company’s current functions and processes, such as personnel, equipment, technology, and physical infrastructure. This step will help you calculate the potential financial and operational loss from each function and process affected.

#2 Recovery options
This step will help you identify key resources essential to returning your business to minimum operational levels. Some recovery options you can take include letting employees work from home or operating from a secondary location.

#3 Plan development
This step involves assembling your company’s continuity team, which will be responsible for developing and implementing your BCP.

#4 Testing and training
Once your BCP is in place, your continuity team needs to perform regular tests to identify gaps and make necessary changes to ensure the plan’s effectiveness. They also need to conduct regular training for your employees so everyone knows their respective roles when a disaster strikes.

Having a foolproof BCP is a great way to ensure your business can quickly bounce back after a major disaster. If you’re thinking about creating a BCP for your company but don’t know where to start, give us a call today.

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An overview of the May 2020 Windows 10 update

Microsoft keeps to its commitment to innovation, function, and form with its latest iteration of Windows 10, coming out in the last week of May 2020. Security patches and critical system updates come as standard, but users can also expect quite a few more changes to the operating system.
The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the world’s most popular operating system. Aside from updates to Windows 10’s interface, here are some functionality improvements you can expect.

The update — named Windows 10 20H1/Windows 10 version 2004 — will feature some performance-enhancing upgrades and an initial rollout of new designs. These are aimed to unify Windows applications with those used on mobile devices and the like.

Fluent Design

Fluent Design is an open-source, cross-platform design system that developers can use to craft multiple-device software and applications. Basically, it helps developers keep their application designs unified across several platforms while enhancing overall aesthetic and user experience.

In the upcoming OS update, users will experience some of the first native releases of Fluent Design-optimized applications, specifically Microsoft Office applications, Microsoft Store, Paint, and more. Expect to see refreshed icons and interfaces of your favorite Microsoft apps. Users will also notice that the new designs will stay uniform from platform to platform, whether they use it on a PC, Mac, or other operating systems.

Cortana migration

Users will also notice changes to the Start Menu — Cortana will no longer be docked to the start button, and the new design will feature new ways to interact with Microsoft’s digital assistant. Text-based chat interaction will now be available as well.

Microsoft is in the process of making Cortana into a personal productivity assistant for Microsoft 365 applications, so most of its new processing powers will revolve around improving the 365 experience for users. The update also brings about improved smart prompts that let the virtual assistant type out and send emails, adjust computer settings, open apps, and schedule events via voice commands.

Windows Search

Microsoft is constantly finding ways to improve its Search tool for Windows 10. In this update, users will experience improved indexing and search speeds, as well as a smart indexing feature that limits activity to off-peak hours so that it doesn’t disrupt daily use. This will result in faster performance for laptops of all levels, especially those that still utilize HDD storage.

Where to download

Users can download the feature update via Windows Update, a built-in tool in existing Windows 10 systems. You can access this by clicking Start > Settings > Windows Update. You can also type Windows Update on the search bar (beside the Windows button on the lower-left corner of the screen) and follow the easy instructions.

If you opted for automatic updates, all you’ll have to do is sit back and wait. For manual updates, you’ll need to click on Check for Updates. Users can also get it through the Windows Insider Program. Simply go to Settings > Update & Security > Windows Insider Program and click on Get Started.

Call us today for all your Office 365 needs. We’ll help you get set up in no time.

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The latest Windows 10 updates you need to know

Microsoft will roll out the latest Windows 10 update for free before the end of May 2020. Expect improvements to the operating system’s overall look and feel, thanks to some design refreshes and functionality enhancements.
The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the world’s most popular operating system. Aside from updates to Windows 10’s interface, here are some functionality improvements you can expect.

The update — named Windows 10 20H1/Windows 10 version 2004 — will feature some performance-enhancing upgrades and an initial rollout of new designs. These are aimed to unify Windows applications with those used on mobile devices and the like.

Fluent Design

Fluent Design is an open-source, cross-platform design system that developers can use to craft multiple-device software and applications. Basically, it helps developers keep their application designs unified across several platforms while enhancing overall aesthetic and user experience.

In the upcoming OS update, users will experience some of the first native releases of Fluent Design-optimized applications, specifically Microsoft Office applications, Microsoft Store, Paint, and more. Expect to see refreshed icons and interfaces of your favorite Microsoft apps. Users will also notice that the new designs will stay uniform from platform to platform, whether they use it on a PC, Mac, or other operating systems.

Cortana migration

Users will also notice changes to the Start Menu — Cortana will no longer be docked to the start button, and the new design will feature new ways to interact with Microsoft’s digital assistant. Text-based chat interaction will now be available as well.

Microsoft is in the process of making Cortana into a personal productivity assistant for Microsoft 365 applications, so most of its new processing powers will revolve around improving the 365 experience for users. The update also brings about improved smart prompts that let the virtual assistant type out and send emails, adjust computer settings, open apps, and schedule events via voice commands.

Windows Search

Microsoft is constantly finding ways to improve its Search tool for Windows 10. In this update, users will experience improved indexing and search speeds, as well as a smart indexing feature that limits activity to off-peak hours so that it doesn’t disrupt daily use. This will result in faster performance for laptops of all levels, especially those that still utilize HDD storage.

Where to download

Users can download the feature update via Windows Update, a built-in tool in existing Windows 10 systems. You can access this by clicking Start > Settings > Windows Update. You can also type Windows Update on the search bar (beside the Windows button on the lower-left corner of the screen) and follow the easy instructions.

If you opted for automatic updates, all you’ll have to do is sit back and wait. For manual updates, you’ll need to click on Check for Updates. Users can also get it through the Windows Insider Program. Simply go to Settings > Update & Security > Windows Insider Program and click on Get Started.

Call us today for all your Office 365 needs. We’ll help you get set up in no time.

Posted in General Articles B, Windows | Tagged , , , , , , , , , | Comments closed

New Windows 10 update: Things you need to know

The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the world’s most popular operating system. Aside from updates to Windows 10’s interface, here are some functionality improvements you can expect.

The update — named Windows 10 20H1/Windows 10 version 2004 — will feature some performance-enhancing upgrades and an initial rollout of new designs. These are aimed to unify Windows applications with those used on mobile devices and the like.

Fluent Design

Fluent Design is an open-source, cross-platform design system that developers can use to craft multiple-device software and applications. Basically, it helps developers keep their application designs unified across several platforms while enhancing overall aesthetic and user experience.

In the upcoming OS update, users will experience some of the first native releases of Fluent Design-optimized applications, specifically Microsoft Office applications, Microsoft Store, Paint, and more. Expect to see refreshed icons and interfaces of your favorite Microsoft apps. Users will also notice that the new designs will stay uniform from platform to platform, whether they use it on a PC, Mac, or other operating systems.

Cortana migration

Users will also notice changes to the Start Menu — Cortana will no longer be docked to the start button, and the new design will feature new ways to interact with Microsoft’s digital assistant. Text-based chat interaction will now be available as well.

Microsoft is in the process of making Cortana into a personal productivity assistant for Microsoft 365 applications, so most of its new processing powers will revolve around improving the 365 experience for users. The update also brings about improved smart prompts that let the virtual assistant type out and send emails, adjust computer settings, open apps, and schedule events via voice commands.

Windows Search

Microsoft is constantly finding ways to improve its Search tool for Windows 10. In this update, users will experience improved indexing and search speeds, as well as a smart indexing feature that limits activity to off-peak hours so that it doesn’t disrupt daily use. This will result in faster performance for laptops of all levels, especially those that still utilize HDD storage.

Where to download

Users can download the feature update via Windows Update, a built-in tool in existing Windows 10 systems. You can access this by clicking Start > Settings > Windows Update. You can also type Windows Update on the search bar (beside the Windows button on the lower-left corner of the screen) and follow the easy instructions.

If you opted for automatic updates, all you’ll have to do is sit back and wait. For manual updates, you’ll need to click on Check for Updates. Users can also get it through the Windows Insider Program. Simply go to Settings > Update & Security > Windows Insider Program and click on Get Started.

Call us today for all your Office 365 needs. We’ll help you get set up in no time.

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Are your business printers protected against hacks?

When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems. Secure your networks against intruders by following these steps.

What makes business printers vulnerable to cyberattacks?

When assessing network security threats, companies primarily focus on servers and computers not only because they are the most exposed to external threats, but also because they get the bulk of cyberattacks. Printers are often at the bottom of the list since they are not prime targets. What’s more, their functions seem to be internal at first glance, as they don’t interact with external systems.

But it’s exactly because of their primary functions, namely printing and scanning, that make print devices perfect cybercriminal targets. Businesses run important documents such as tax forms, employee information, medical records, and financial statements through print devices, and hackers would definitely love to get their hands on them.

And they can — easily.

Network printers store previous print jobs in their hard drive, sometimes including those that have been canceled. If anyone accesses the printer — even remotely — they may be able to see those documents by hacking into the printer using a specialized tool.

Files can also be intercepted during wireless transmission, as modern printers can now be connected to the web. Not only can hackers exploit printers’ open network ports to view data, but they can also take over vulnerable printers and transmit their own data through the machine.

What can you do to protect your business printers?

Business printers should not be disregarded when planning a cybersecurity strategy. Keep your print devices secure by following these best practices:

  • Monitor your network continuously and promptly install printer software updates and patches. Printer manufacturers often release software support or updates, so regularly check for those.
  • Change the default password and administrator login credentials of printers with web management capabilities.
  • Only allow company-owned devices to connect to your printers.
  • Always connect to your printers using secure connections. Conversely, avoid accessing your printers through a public internet connection.
  • Restrict printer access by using a firewall.
  • If your wireless printer has the feature that requires users to enter a PIN before they can print documents, enable it to prevent unauthorized access.
  • If you don’t use your printer for fax and email, isolate your printer from your main company network and disable out-of-network printing.
  • If you handle classified data, do not connect your printer to any network. Instead, connect it directly to your computer using data cables, or print from a thumb drive.
  • Secure your printouts by enabling manual feed. This setting requires a user to manually input paper (or any material to be printed on), so there are reduced risks of the printed document getting stolen or being left in the printing area.

Another way to secure your printers is by partnering with an IT company that can take care of your printer-related worries. From thwarting attacks to reducing management costs to keeping your printer at optimal functionality, our experts can help.

Are you interested in learning more about cybersecurity? Call us today and discover how our wide array of tech services can safeguard your business.

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Secure your business printers to avoid getting hacked

To achieve foolproof cybersecurity, you must make sure that every endpoint is protected from threats. That means securing every network, every server, every computer — and every printer. Because they’re easily overlooked, print devices can be exploited by hackers and used as an entry point to steal or modify data. Make sure to follow these steps to keep your printers secure.

What makes business printers vulnerable to cyberattacks?

When assessing network security threats, companies primarily focus on servers and computers not only because they are the most exposed to external threats, but also because they get the bulk of cyberattacks. Printers are often at the bottom of the list since they are not prime targets. What’s more, their functions seem to be internal at first glance, as they don’t interact with external systems.

But it’s exactly because of their primary functions, namely printing and scanning, that make print devices perfect cybercriminal targets. Businesses run important documents such as tax forms, employee information, medical records, and financial statements through print devices, and hackers would definitely love to get their hands on them.

And they can — easily.

Network printers store previous print jobs in their hard drive, sometimes including those that have been canceled. If anyone accesses the printer — even remotely — they may be able to see those documents by hacking into the printer using a specialized tool.

Files can also be intercepted during wireless transmission, as modern printers can now be connected to the web. Not only can hackers exploit printers’ open network ports to view data, but they can also take over vulnerable printers and transmit their own data through the machine.

What can you do to protect your business printers?

Business printers should not be disregarded when planning a cybersecurity strategy. Keep your print devices secure by following these best practices:

  • Monitor your network continuously and promptly install printer software updates and patches. Printer manufacturers often release software support or updates, so regularly check for those.
  • Change the default password and administrator login credentials of printers with web management capabilities.
  • Only allow company-owned devices to connect to your printers.
  • Always connect to your printers using secure connections. Conversely, avoid accessing your printers through a public internet connection.
  • Restrict printer access by using a firewall.
  • If your wireless printer has the feature that requires users to enter a PIN before they can print documents, enable it to prevent unauthorized access.
  • If you don’t use your printer for fax and email, isolate your printer from your main company network and disable out-of-network printing.
  • If you handle classified data, do not connect your printer to any network. Instead, connect it directly to your computer using data cables, or print from a thumb drive.
  • Secure your printouts by enabling manual feed. This setting requires a user to manually input paper (or any material to be printed on), so there are reduced risks of the printed document getting stolen or being left in the printing area.

Another way to secure your printers is by partnering with an IT company that can take care of your printer-related worries. From thwarting attacks to reducing management costs to keeping your printer at optimal functionality, our experts can help.

Are you interested in learning more about cybersecurity? Call us today and discover how our wide array of tech services can safeguard your business.

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How to protect your business printers from hackers

Organizations spend resources on keeping their technology and devices secure, but they often overlook one crucial piece of hardware: printers. Printers, just like computers and Wi-Fi networks, can be an entry point for hackers and a gateway to your business’s sensitive information. Here’s what you need to know about keeping your printers secure.

What makes business printers vulnerable to cyberattacks?

When assessing network security threats, companies primarily focus on servers and computers not only because they are the most exposed to external threats, but also because they get the bulk of cyberattacks. Printers are often at the bottom of the list since they are not prime targets. What’s more, their functions seem to be internal at first glance, as they don’t interact with external systems.

But it’s exactly because of their primary functions, namely printing and scanning, that make print devices perfect cybercriminal targets. Businesses run important documents such as tax forms, employee information, medical records, and financial statements through print devices, and hackers would definitely love to get their hands on them.

And they can — easily.

Network printers store previous print jobs in their hard drive, sometimes including those that have been canceled. If anyone accesses the printer — even remotely — they may be able to see those documents by hacking into the printer using a specialized tool.

Files can also be intercepted during wireless transmission, as modern printers can now be connected to the web. Not only can hackers exploit printers’ open network ports to view data, but they can also take over vulnerable printers and transmit their own data through the machine.

What can you do to protect your business printers?

Business printers should not be disregarded when planning a cybersecurity strategy. Keep your print devices secure by following these best practices:

  • Monitor your network continuously and promptly install printer software updates and patches. Printer manufacturers often release software support or updates, so regularly check for those.
  • Change the default password and administrator login credentials of printers with web management capabilities.
  • Only allow company-owned devices to connect to your printers.
  • Always connect to your printers using secure connections. Conversely, avoid accessing your printers through a public internet connection.
  • Restrict printer access by using a firewall.
  • If your wireless printer has the feature that requires users to enter a PIN before they can print documents, enable it to prevent unauthorized access.
  • If you don’t use your printer for fax and email, isolate your printer from your main company network and disable out-of-network printing.
  • If you handle classified data, do not connect your printer to any network. Instead, connect it directly to your computer using data cables, or print from a thumb drive.
  • Secure your printouts by enabling manual feed. This setting requires a user to manually input paper (or any material to be printed on), so there are reduced risks of the printed document getting stolen or being left in the printing area.

Another way to secure your printers is by partnering with an IT company that can take care of your printer-related worries. From thwarting attacks to reducing management costs to keeping your printer at optimal functionality, our experts can help.

Are you interested in learning more about cybersecurity? Call us today and discover how our wide array of tech services can safeguard your business.

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Technology: Shaping the future of healthcare

Digital technology has revolutionized many industries, and it’s no surprise that it’s making waves in healthcare. Numerous advancements are helping reform unsustainable healthcare systems, develop cheaper, faster, and more effective cures for diseases, and improve the welfare of patients and healthcare providers alike. The future of medicine and healthcare simply lies in successfully leveraging these game-changing technologies, which include artificial intelligence, augmented reality and virtual reality, and nanotechnology.

Artificial intelligence

Artificial intelligence (AI) is redefining the field of healthcare and all its functions by simplifying the analysis of complex medical data. With AI algorithms and software, healthcare professionals can fast-track medical records processing, treatment planning, and drug development, among other laborious tasks.

When the Ebola virus disease ravaged three nations in West Africa, Atomwise partnered with the University of Toronto and IBM to find a treatment for the virus. The drug discovery company applied AI to a complete database of existing drugs and their side effects to look for one that could be repurposed. The AI tech was able to predict two that could significantly reduce the Ebola virus’s infectivity.

More recently, Google’s DeepMind developed an AI tool capable of spotting breast cancer with as much accuracy as a human radiologist. Google Health and researchers from Imperial College London “trained” a computer to detect abnormalities on nearly 29,000 mammograms of women. The AI then outperformed six human radiologists in a screening trial, suggesting the tool’s potential to improve breast cancer diagnosis at an early stage.

The use of AI is also permeating the pharmaceutical industry, with companies using AI technologies to discover new drug candidates and novel therapeutic solutions. These are only a few of the many instances of companies using AI to automate and expedite highly elaborate processes and ultimately improve the delivery of healthcare solutions.

Augmented reality and virtual reality

Augmented reality (AR) and virtual reality (VR) are immersive technologies that allow users to take in information and content visually. While AR pertains to the use of cameras, sensors, and displays to superimpose digital and real-world elements, VR lets users experience and explore entirely simulated environments.

New AR technologies help doctors and surgeons diagnose, treat, and perform surgery on their patients more precisely by providing them with access to real-time data and patient information. For instance, medical practitioners at Imperial College and St. Mary’s Hospital in London are using Microsoft’s HoloLens AR glasses during reconstructive surgery on patients with severe injuries.

Traditionally, surgeons located major blood vessels near wounds using a handheld scanner. With HoloLens, they can overlay 3D digital models of a patient’s CT scans onto their body parts during surgery to spot key blood vessels, bones, and muscles.

Meanwhile, a recent Harvard Business Review study found that surgeons who have undergone VR-based training performed 230% better compared to their traditionally trained counterparts. In the study, the VR-trained participants finished a surgical procedure 20% faster and completed 38% more steps correctly.

Medical institutions are also using AR/VR technologies to provide students and trainees with hands-on learning experiences, enabling them to better visualize diverse health issues and scenarios. Using immersive technologies can help them accurately learn and practice procedures without the risk of harming real patients if they make mistakes. What’s more, these can allow educators to constantly monitor and give feedback to their students during their education.

Nanotechnology

Nanotechnology is the field of research and innovation concerned with the creation of materials and devices on an extremely small scale. Advancements in this field can pave the way for more effective treatments, rapid diagnosis of diseases, and easier delivery of vaccines through aerosols and patches.

As early as 2014, researchers from the Max Planck Institute designed micro-robots that can swim through bodily fluids and potentially be used to deliver drugs or other medical relief precisely to a target location.

In 2018, researchers from the Massachusetts Institute of Technology (MIT) and Brigham and Women’s Hospital designed an electronic pill that can be controlled via Bluetooth. The ingestible capsules can be customized to dispatch medicine and transmit diagnostic information back to a smartphone.

More recently, medical technology company Grapheal developed a wearable patch that can help chronic wounds heal more quickly using electrostimulation. This patch would also allow healthcare providers to remotely monitor the condition of a wound using biosensors, or devices that send out signals when they detect the presence or concentration of a specific biological substance.

Future technological innovations are bound to transform the healthcare industry, and it’s our job to make sure it does so for the better.

Call us today and we’ll help you leverage technology to boost your business and help you deliver superior healthcare products and services.

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