Best CRM Software Options for 2016

2016August26_BusinessIntelligence_AIf genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the most suitable one is like walking into a maze without a flashlight or GPS. We spared you the trouble and rounded up the best CRM software options for 2016:

Since every business differs in terms of size, there is no one-size-fits-all when it comes to CRM. Thus, varying corporate sizes require unique CRM software that best addresses requirements. We’ll be taking a look at ideal CRM software options for the following categories: businesses in general, very small businesses and ones that are free.

Best CRM Software for Small Businesses: Salesforce

Salesforce has long been considered one of the top-tier CRM solutions, mainly due to its cloud-based nature coupled with full-featured capabilities that cater to businesses of every size. Typically, Salesforce is synonymous with larger enterprises, but that doesn’t mean small- and medium-sized businesses are denied the same perks. Enter Salesforce’s small business edition: with it, SMBs can utilize the robust set of CRM tools at an affordable rate.

Salesforce Small Business Solutions offer packages that are tailor-made for small businesses. With it you’ll be able to fully utilize all that Salesforce has to offer. In order for your company to really thrive, your CRM should be equipped with features such as lead generation, contact and opportunity management, sales forecasting, workflow automation as well as collaborative tools — all of which can be found in Salesforce. Also, the software is cloud-based, meaning that you can access data and files anywhere at anytime via mobile devices.

Best CRM Software for Very Small Businesses: Insightly

Underneath its simple and navigable facade lies a CRM software that is abundant with capabilities, all of which fit the bill for microbusinesses. Aside from the fact that it has the vital components small businesses really look for in CRM software, it’s also highly scalable to accommodate the growth of your company. Furthermore, Insightly is currently one of the more affordable CRM solutions on the market; there’s even a free version if you wish to test the waters. There are also paid plans available at a fraction of the price when compared with other CRM software solutions.

Even with the free version or paid plans that start at $12, Insightly doesn’t compromise utility with affordability. It comes equipped with all the vital CRM capabilities any microbusiness would need. This includes detailed sales reports, opportunity, contact and project management as well. It’s also scalable to meet the needs of your business as it grows. To top it all off, it’s a cloud-based CRM software allowing you to access data anywhere at anytime via Internet-enabled mobile devices.

Best Free CRM Software: Zoho CRM

Not having to pay for Zoho doesn’t necessarily mean it won’t deliver the necessary capabilities required from CRM software. Zoho CRM provides your business with all the core functions it needs. Moreover, it allows you to onboard up ten users for free. Courtesy of Zoho CRM’s mobile app, you’ll be able be access data regardless of time or location. Here are some of the other features that the free version of Zoho CRM has to offer:

  • 360-view – all the vital information is stored and displayed, allowing you to make the best business decisions. This includes contacts, sale cycles, pipelines, and discover trends. It also helps you identify opportunities.
  • Automation – spend less time dealing with mundane tasks by automating tasks such as lead generation, contact management, calendars and even call logs.
  • Collaboration – Zoho CRM doubles as a social media platform integrating with Twitter and Facebook to link contacts to their social media accounts. This allows you to see their updates as well as the interactions you’ve had on social media right from your dashboard.
  • Analytics – you can track sales as well as measure both business and employee performance via a range of reporting capabilities.
  • Security – with Zoho CRM, you are given full control over who can do what with the software. Besides creating individual user profiles, you can assign roles and even restrict access.

Unlike farms, the main component to a company’s growth isn’t fertilizer and sunshine. Instead, it’s competent CRM software that allows your business to reach its full potential. If you have any questions on customer relationship management software, feel free to get in touch with us. We’re more than happy to not only provide answers but also be part of your success.

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Best Options for CRM Software in 2016

2016August26_BusinessIntelligence_CAs the saying goes, “absence makes the heart grow fonder.” If oceans were to separate you from your loved ones, what would you do? Would you communicate as much as you used to? Would you still check in from time to time? Now, apply this sentiment to your business; what would happen if communication with your customers broke down? Following up on orders or keeping track with progress would become a nightmare – it’s time for CRM software to save the day:

Since every business differs in terms of size, there is no one-size-fits-all when it comes to CRM. Thus, varying corporate sizes require unique CRM software that best addresses requirements. We’ll be taking a look at ideal CRM software options for the following categories: businesses in general, very small businesses and ones that are free.

Best CRM Software for Small Businesses: Salesforce

Salesforce has long been considered one of the top-tier CRM solutions, mainly due to its cloud-based nature coupled with full-featured capabilities that cater to businesses of every size. Typically, Salesforce is synonymous with larger enterprises, but that doesn’t mean small- and medium-sized businesses are denied the same perks. Enter Salesforce’s small business edition: with it, SMBs can utilize the robust set of CRM tools at an affordable rate.

Salesforce Small Business Solutions offer packages that are tailor-made for small businesses. With it you’ll be able to fully utilize all that Salesforce has to offer. In order for your company to really thrive, your CRM should be equipped with features such as lead generation, contact and opportunity management, sales forecasting, workflow automation as well as collaborative tools — all of which can be found in Salesforce. Also, the software is cloud-based, meaning that you can access data and files anywhere at anytime via mobile devices.

Best CRM Software for Very Small Businesses: Insightly

Underneath its simple and navigable facade lies a CRM software that is abundant with capabilities, all of which fit the bill for microbusinesses. Aside from the fact that it has the vital components small businesses really look for in CRM software, it’s also highly scalable to accommodate the growth of your company. Furthermore, Insightly is currently one of the more affordable CRM solutions on the market; there’s even a free version if you wish to test the waters. There are also paid plans available at a fraction of the price when compared with other CRM software solutions.

Even with the free version or paid plans that start at $12, Insightly doesn’t compromise utility with affordability. It comes equipped with all the vital CRM capabilities any microbusiness would need. This includes detailed sales reports, opportunity, contact and project management as well. It’s also scalable to meet the needs of your business as it grows. To top it all off, it’s a cloud-based CRM software allowing you to access data anywhere at anytime via Internet-enabled mobile devices.

Best Free CRM Software: Zoho CRM

Not having to pay for Zoho doesn’t necessarily mean it won’t deliver the necessary capabilities required from CRM software. Zoho CRM provides your business with all the core functions it needs. Moreover, it allows you to onboard up ten users for free. Courtesy of Zoho CRM’s mobile app, you’ll be able be access data regardless of time or location. Here are some of the other features that the free version of Zoho CRM has to offer:

  • 360-view – all the vital information is stored and displayed, allowing you to make the best business decisions. This includes contacts, sale cycles, pipelines, and discover trends. It also helps you identify opportunities.
  • Automation – spend less time dealing with mundane tasks by automating tasks such as lead generation, contact management, calendars and even call logs.
  • Collaboration – Zoho CRM doubles as a social media platform integrating with Twitter and Facebook to link contacts to their social media accounts. This allows you to see their updates as well as the interactions you’ve had on social media right from your dashboard.
  • Analytics – you can track sales as well as measure both business and employee performance via a range of reporting capabilities.
  • Security – with Zoho CRM, you are given full control over who can do what with the software. Besides creating individual user profiles, you can assign roles and even restrict access.

Unlike farms, the main component to a company’s growth isn’t fertilizer and sunshine. Instead, it’s competent CRM software that allows your business to reach its full potential. If you have any questions on customer relationship management software, feel free to get in touch with us. We’re more than happy to not only provide answers but also be part of your success.

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Office 365 gets an upgrade!

2016August25_Office_ADid you know that Microsoft’s Office 365 platform provides updates to their online components once every quarter? This is quite impressive because as an end user, you’ll be able to enjoy a more feature-rich and intuitive experience with your cloud productivity suite without having to manually install the updates yourself. So what exactly does Office 365’s update have in store for you this quarter?

Word

This quarter, Office 365’s upgrade will focus on cloud-powered intelligent services, designed to maximize productivity while saving time. And Office 365’s upgrade wouldn’t be an upgrade if there were nothing new in Word, the business application that put Microsoft on the map. To that end, Word is getting two new features called Researcher and Editor. As you may have guessed, Researcher is designed to help you find reliable sources of information by using Bing’s Knowledge Graph to help search and then cite sources in your Word document. In the future, Researcher’s body of reference materials will also include sources such as national science and health centers, well-known encyclopedias, and more. The feature will be available on mobile devices too.

Now that you have Researcher to help you start your paper, you can count on Editor to help you finish it. This new feature builds on the existing spellchecker and thesaurus, and in addition to the wavy red line under a misspelled word and wavy blue line under bad grammar, Editor uses a gold line for suggestions on how to improve your writing.

PowerPoint

Currently, when making a presentation, you’re forced to use the 1-2-3-4 linear method of showing your slides. The problem is that you can’t change your presentation order as needed without having to exit PowerPoint’s slideshow mode, and let’s face it, sometimes you do make mistakes and need to go back or move to a different slide. But thanks to PowerPoint’s new feature, Zoom, you can now present your slides in any order you want at any time without a hiccup.

Outlook

The time has come for Office 365’s Outlook to get the Focused Inbox which has been available for iOS and Android for some time now. If you’re not familiar with Focused Inbox, the feature separates your inbox into two tabs: Focused tab which includes emails that matter most to you and the “Other” tab for everything else. This makes it easy to identify email that needs your attention so you never miss anything important.

Not only that, but as you move email in or out of the Focused tab, Outlook learns from your behavior and adjusts to your priorities. You can also flag someone by typing the @ symbol in the body of the email and pick whoever you wish to flag. This will automatically highlight that person’s email and their email address will be added to the To: line. If you are mentioned, the @ symbol will show up in Outlook so you can quickly find all email where you are mentioned.

For now, Microsoft hasn’t set a release schedule for these new features, but according to Kirk Koenigsbauer, Corporate Vice President for the Office team, you can expect to use them soon enough! And as always, if you would like to find out how you can make the most out of Office 365 or Microsoft Office, contact us and we’ll be happy to help.

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Coming soon: Office 365 upgrade!

2016August25_Office_CRemember when spellchecker became widely popular in the late ‘70s and was considered a lifesaver for many people using word processors? You may ask “What does this have to do with Office 365?” The point is new technological features continue to transform the way we work, saving us both time and money. Fast forward to today and chances are you’re still using spell checker. The same goes with Office 365’s new upgrade, which will introduce new features you’ll probably still be using years from now. So without further ado, let’s take a look at what Microsoft has in store for you.

Word

This quarter, Office 365’s upgrade will focus on cloud-powered intelligent services, designed to maximize productivity while saving time. And Office 365’s upgrade wouldn’t be an upgrade if there were nothing new in Word, the business application that put Microsoft on the map. To that end, Word is getting two new features called Researcher and Editor. As you may have guessed, Researcher is designed to help you find reliable sources of information by using Bing’s Knowledge Graph to help search and then cite sources in your Word document. In the future, Researcher’s body of reference materials will also include sources such as national science and health centers, well-known encyclopedias, and more. The feature will be available on mobile devices too.

Now that you have Researcher to help you start your paper, you can count on Editor to help you finish it. This new feature builds on the existing spellchecker and thesaurus, and in addition to the wavy red line under a misspelled word and wavy blue line under bad grammar, Editor uses a gold line for suggestions on how to improve your writing.

PowerPoint

Currently, when making a presentation, you’re forced to use the 1-2-3-4 linear method of showing your slides. The problem is that you can’t change your presentation order as needed without having to exit PowerPoint’s slideshow mode, and let’s face it, sometimes you do make mistakes and need to go back or move to a different slide. But thanks to PowerPoint’s new feature, Zoom, you can now present your slides in any order you want at any time without a hiccup.

Outlook

The time has come for Office 365’s Outlook to get the Focused Inbox which has been available for iOS and Android for some time now. If you’re not familiar with Focused Inbox, the feature separates your inbox into two tabs: Focused tab which includes emails that matter most to you and the “Other” tab for everything else. This makes it easy to identify email that needs your attention so you never miss anything important.

Not only that, but as you move email in or out of the Focused tab, Outlook learns from your behavior and adjusts to your priorities. You can also flag someone by typing the @ symbol in the body of the email and pick whoever you wish to flag. This will automatically highlight that person’s email and their email address will be added to the To: line. If you are mentioned, the @ symbol will show up in Outlook so you can quickly find all email where you are mentioned.

For now, Microsoft hasn’t set a release schedule for these new features, but according to Kirk Koenigsbauer, Corporate Vice President for the Office team, you can expect to use them soon enough! And as always, if you would like to find out how you can make the most out of Office 365 or Microsoft Office, contact us and we’ll be happy to help.

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New features in Office 365

2016August25_Office_BMicrosoft’s Office 365 platform isn’t one of the most popular productivity suites in the world by luck. The company’s expertise in creating functional, innovative and easy-to-use business applications has won over thousands of users for decades even before the cloud. And today, Microsoft strives to remain ahead of the competition by rolling out new upgrades every quarter. So what does Office 365’s update have in store for you this quarter? Read on and find out.

Word

This quarter, Office 365’s upgrade will focus on cloud-powered intelligent services, designed to maximize productivity while saving time. And Office 365’s upgrade wouldn’t be an upgrade if there were nothing new in Word, the business application that put Microsoft on the map. To that end, Word is getting two new features called Researcher and Editor. As you may have guessed, Researcher is designed to help you find reliable sources of information by using Bing’s Knowledge Graph to help search and then cite sources in your Word document. In the future, Researcher’s body of reference materials will also include sources such as national science and health centers, well-known encyclopedias, and more. The feature will be available on mobile devices too.

Now that you have Researcher to help you start your paper, you can count on Editor to help you finish it. This new feature builds on the existing spellchecker and thesaurus, and in addition to the wavy red line under a misspelled word and wavy blue line under bad grammar, Editor uses a gold line for suggestions on how to improve your writing.

PowerPoint

Currently, when making a presentation, you’re forced to use the 1-2-3-4 linear method of showing your slides. The problem is that you can’t change your presentation order as needed without having to exit PowerPoint’s slideshow mode, and let’s face it, sometimes you do make mistakes and need to go back or move to a different slide. But thanks to PowerPoint’s new feature, Zoom, you can now present your slides in any order you want at any time without a hiccup.

Outlook

The time has come for Office 365’s Outlook to get the Focused Inbox which has been available for iOS and Android for some time now. If you’re not familiar with Focused Inbox, the feature separates your inbox into two tabs: Focused tab which includes emails that matter most to you and the “Other” tab for everything else. This makes it easy to identify email that needs your attention so you never miss anything important.

Not only that, but as you move email in or out of the Focused tab, Outlook learns from your behavior and adjusts to your priorities. You can also flag someone by typing the @ symbol in the body of the email and pick whoever you wish to flag. This will automatically highlight that person’s email and their email address will be added to the To: line. If you are mentioned, the @ symbol will show up in Outlook so you can quickly find all email where you are mentioned.

For now, Microsoft hasn’t set a release schedule for these new features, but according to Kirk Koenigsbauer, Corporate Vice President for the Office team, you can expect to use them soon enough! And as always, if you would like to find out how you can make the most out of Office 365 or Microsoft Office, contact us and we’ll be happy to help.

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Cloud-based application virtualization

2016August24_Virtualization_ACitrix is one of the biggest names in the virtualization sector. It currently services over 330,000 organizations, and by teaming up with Microsoft to expand its cloud-based software delivery, the company hopes to give that number a boost. While the news of this partnership does mean winding down one popular software as a service, a newer — and hopefully better — one is on its way. Keep reading to find out how this announcement affects your organization.

What Citrix’s XenApp already does is deliver applications to users via a variety of methods and pathways other than local installations. The process starts with the creation of server-stored software containers that allow the services an application provides to be delivered to your staff members from a centralized server. XenApp enables you to set rules and procedures for when and how these features can be accessed, and it creates a multitude of versions of the software that can be delivered to different operating systems, devices, and locations.

In a press release back in May, Citrix made a bombshell announcement that it would create cloud-based versions of all its virtualization packages using Microsoft’s Azure as the foundation. While the two companies have been closely aligned for decades, this is an enormous boost to both their reputations. Fast forward to today, and we’re seeing the first rays of sunshine from this new team-up.

And much more than simply lending Citrix the foundation, Microsoft will be directly involved in the development and release of the new cloud-based version of XenApp. The two companies have promised to work together to combine the simplicity and scalability of Azure with the administration and performance improvements of XenApp, thereby creating the most comprehensive software-as-a-service (SaaS) provider on the market.

Because Microsoft’s RemoteApp already acts as an Azure SaaS platform, the potential for conflict means it will be wound down to its eventual sunset in August 2017. But fear not; for faithful users of this service, Microsoft has promised a clear transition plan to reduce the possibility of growing pains.

Cloud-based XenApp is just the first of many improved services to be born out of the partnership between these two titans of tech. Rumors are swirling that XenDesktop will get the same treatment and a release won’t be far behind. Regardless, the tech industry is moving ahead with the virtualization of everything it can get its hands on, and it’s time to jump on the bandwagon. When you’re ready to make the leap, our experts are ready to pull you aboard. Contact us today for answers to all of your virtualization questions.

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Citrix virtualized applications get a boost

2016August24_Virtualization_CVirtualization has taken the IT world by storm, and if you’re not up to speed on exactly what that means, it’s time to change that. The service is no longer a paragon reserved for enterprise-level businesses, and with Microsoft and Citrix’s most recent announcement, it will soon be more accessible than ever. Whether you’re already using some form of virtualization or hoping to join the movement, this new partnership may be the perfect opportunity.

What Citrix’s XenApp already does is deliver applications to users via a variety of methods and pathways other than local installations. The process starts with the creation of server-stored software containers that allow the services an application provides to be delivered to your staff members from a centralized server. XenApp enables you to set rules and procedures for when and how these features can be accessed, and it creates a multitude of versions of the software that can be delivered to different operating systems, devices, and locations.

In a press release back in May, Citrix made a bombshell announcement that it would create cloud-based versions of all its virtualization packages using Microsoft’s Azure as the foundation. While the two companies have been closely aligned for decades, this is an enormous boost to both their reputations. Fast forward to today, and we’re seeing the first rays of sunshine from this new team-up.

And much more than simply lending Citrix the foundation, Microsoft will be directly involved in the development and release of the new cloud-based version of XenApp. The two companies have promised to work together to combine the simplicity and scalability of Azure with the administration and performance improvements of XenApp, thereby creating the most comprehensive software-as-a-service (SaaS) provider on the market.

Because Microsoft’s RemoteApp already acts as an Azure SaaS platform, the potential for conflict means it will be wound down to its eventual sunset in August 2017. But fear not; for faithful users of this service, Microsoft has promised a clear transition plan to reduce the possibility of growing pains.

Cloud-based XenApp is just the first of many improved services to be born out of the partnership between these two titans of tech. Rumors are swirling that XenDesktop will get the same treatment and a release won’t be far behind. Regardless, the tech industry is moving ahead with the virtualization of everything it can get its hands on, and it’s time to jump on the bandwagon. When you’re ready to make the leap, our experts are ready to pull you aboard. Contact us today for answers to all of your virtualization questions.

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Citrix’s XenApp gets a cloud boost from Azure

2016August24_Virtualization_BMicrosoft’s Azure and Citrix’s XenApp have done a lot to move virtualization services into the mainstream over the years. So, with the announcement that the two companies will work together to combine their platforms into a new cloud-based application delivery system, it’s understandable why there is so much excitement within the industry. Let’s dig deeper into this new service and what it means for your business.

What Citrix’s XenApp already does is deliver applications to users via a variety of methods and pathways other than local installations. The process starts with the creation of server-stored software containers that allow the services an application provides to be delivered to your staff members from a centralized server. XenApp enables you to set rules and procedures for when and how these features can be accessed, and it creates a multitude of versions of the software that can be delivered to different operating systems, devices, and locations.

In a press release back in May, Citrix made a bombshell announcement that it would create cloud-based versions of all its virtualization packages using Microsoft’s Azure as the foundation. While the two companies have been closely aligned for decades, this is an enormous boost to both their reputations. Fast forward to today, and we’re seeing the first rays of sunshine from this new team-up.

And much more than simply lending Citrix the foundation, Microsoft will be directly involved in the development and release of the new cloud-based version of XenApp. The two companies have promised to work together to combine the simplicity and scalability of Azure with the administration and performance improvements of XenApp, thereby creating the most comprehensive software-as-a-service (SaaS) provider on the market.

Because Microsoft’s RemoteApp already acts as an Azure SaaS platform, the potential for conflict means it will be wound down to its eventual sunset in August 2017. But fear not; for faithful users of this service, Microsoft has promised a clear transition plan to reduce the possibility of growing pains.

Cloud-based XenApp is just the first of many improved services to be born out of the partnership between these two titans of tech. Rumors are swirling that XenDesktop will get the same treatment and a release won’t be far behind. Regardless, the tech industry is moving ahead with the virtualization of everything it can get its hands on, and it’s time to jump on the bandwagon. When you’re ready to make the leap, our experts are ready to pull you aboard. Contact us today for answers to all of your virtualization questions.

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Linux bug infecting Android users

2016August25_AndroidPhone_ABugs have come a long way, and they’re not just creepy-crawlies anymore. So we have to worry not only about the bugs that we contract and make us physically ill, but also the bugs that threaten the security of our beloved smartphones. Most people overlook bugs since they’re so tiny, but what they lack in size they make up for in their capacity to wreak havoc on innocent devices. What are the consequences of failing to address these security matters? Read on and find out.

Recently, researchers from the mobile security firm Lookout confirmed that “an estimated 80 percent of Android phones contain a recently discovered vulnerability that allows attackers to terminate connections and, if the connections aren’t encrypted, inject malicious code or content into the parties’ communications.” The statement itself might be new, but many have already suspected a flaw in version 3.6 of Linux, dating as far back as 2012. It’s thought that the flaw itself was introduced into Android version 4.4 (aka KitKat) and is still present today, including in the latest developer preview, Android Nougat.

As numerically backed up by the Android install base and quoted by statistic provider Statista, over 1.4 billion Android devices (about 80 percent of users) are currently vulnerable. What Android users can do is to ensure that their communications are encrypted by using VPNs (virtual private networks) or by making sure that whatever sites they visit are encrypted. Encryption allows you to travel without being tracked; if the predator can’t see you, you’re no longer a target.

If you’re vulnerable, you welcome anyone with an Internet connection to determine whether or not two parties have been communicating via a long-lived transport protocol connection. This includes Webmail, news feeds as well as direct messages. Unencrypted connections allow attackers to utilize malicious code or inject content into the traffic. This doesn’t mean that encrypted connections are safe; attackers are still be able to determine and terminate the existence of channels as well. This vulnerability has been dubbed as CVE-2016-5696.

One of the more likely methods used to compromise Android users is the the insertion of JavaScript into legitimate Internet traffic that isn’t HTTPS cryptographic scheme-protected. This may display messages claiming that users have been logged out of their accounts and prompting them to re-enter their usernames and passwords. Having sent the login credentials to the attacker, similar exploits may also be used to target unpatched browsers, emails or chat apps the Android users use.

To initiate the attack, the attacker must spend about 10 seconds to establish whether two specific parties are connected, then another 45 seconds to flood their traffic with malicious content. Because it takes a certain amount of time for the attack to fully commence, these attacks aren’t suited for opportunistic attacks that affect more than one individual. Instead, this technique is ideal for the infection or surveillance of one specific target, especially if the hacker knows some of the sites the target frequently visits.

We can breathe a sigh of relief with a Google representative’s statement that company engineers are aware of the situation and are “taking appropriate actions.” He also noted that among the various vulnerabilities on Google’s patches, the Android security team has officially rated the risk as “moderate” as opposed to “high” or “critical.” Maintainers of the Linux kernel have successfully patched CVE-2016-5696. They are working toward incorporating a fix into a new Android release in the coming months.

Matters of security should never be taken lightly, especially when it comes to your personal device. For more information on this sensitive and intricate matter, please feel free to contact us anytime. We are more than happy to answer your questions. The more you know, the better.

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Linux bug threatens Android users

2016August25_AndroidPhone_CDespite great efforts to prevent broken hearts and to enhance mobile security, there’ll always be the one that gets away. It’s not uncommon for us to overlook things small in size; we rationalize this by assuring ourselves that no substantial harm can come from things so tiny. But with mobile security it’s the little guys you should look out for. One tiny bug has the capacity to wreak havoc on millions of users — don’t be one of them.

Recently, researchers from the mobile security firm Lookout confirmed that “an estimated 80 percent of Android phones contain a recently discovered vulnerability that allows attackers to terminate connections and, if the connections aren’t encrypted, inject malicious code or content into the parties’ communications.” The statement itself might be new, but many have already suspected a flaw in version 3.6 of Linux, dating as far back as 2012. It’s thought that the flaw itself was introduced into Android version 4.4 (aka KitKat) and is still present today, including in the latest developer preview, Android Nougat.

As numerically backed up by the Android install base and quoted by statistic provider Statista, over 1.4 billion Android devices (about 80 percent of users) are currently vulnerable. What Android users can do is to ensure that their communications are encrypted by using VPNs (virtual private networks) or by making sure that whatever sites they visit are encrypted. Encryption allows you to travel without being tracked; if the predator can’t see you, you’re no longer a target.

If you’re vulnerable, you welcome anyone with an Internet connection to determine whether or not two parties have been communicating via a long-lived transport protocol connection. This includes Webmail, news feeds as well as direct messages. Unencrypted connections allow attackers to utilize malicious code or inject content into the traffic. This doesn’t mean that encrypted connections are safe; attackers are still be able to determine and terminate the existence of channels as well. This vulnerability has been dubbed as CVE-2016-5696.

One of the more likely methods used to compromise Android users is the the insertion of JavaScript into legitimate Internet traffic that isn’t HTTPS cryptographic scheme-protected. This may display messages claiming that users have been logged out of their accounts and prompting them to re-enter their usernames and passwords. Having sent the login credentials to the attacker, similar exploits may also be used to target unpatched browsers, emails or chat apps the Android users use.

To initiate the attack, the attacker must spend about 10 seconds to establish whether two specific parties are connected, then another 45 seconds to flood their traffic with malicious content. Because it takes a certain amount of time for the attack to fully commence, these attacks aren’t suited for opportunistic attacks that affect more than one individual. Instead, this technique is ideal for the infection or surveillance of one specific target, especially if the hacker knows some of the sites the target frequently visits.

We can breathe a sigh of relief with a Google representative’s statement that company engineers are aware of the situation and are “taking appropriate actions.” He also noted that among the various vulnerabilities on Google’s patches, the Android security team has officially rated the risk as “moderate” as opposed to “high” or “critical.” Maintainers of the Linux kernel have successfully patched CVE-2016-5696. They are working toward incorporating a fix into a new Android release in the coming months.

Matters of security should never be taken lightly, especially when it comes to your personal device. For more information on this sensitive and intricate matter, please feel free to contact us anytime. We are more than happy to answer your questions. The more you know, the better.

Posted in General Articles C, Mobile Phone - Android | Tagged , , , , , , , , , , , , | Comments closed
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