IT Security Policies you need to implement

2016Feb9_Security_AMost business owners have an employee handbook. But when it comes to the online security of their business, often times this portion is either not adequately addressed, or not addressed at all. However, with cyber crimes an ever increasing threat, and the fact that employee error is one of the most common causes of a security breach, it is incredibly vital that your staff is informed of your policies. Here are four policies that every business owner should share with their employees.

Internet

In today’s business world, employees spend a lot of time on the Internet. To ensure they’re not putting your business at risk, you need a clear set of web policies. Here are three important ones to keep in mind:

  1. Employees should be using the Internet for business purposes only. While this is undoubtedly hard to avoid without blocking specific websites, having a policy in place should at least cut back on employees spending time on non-business related sites.
  2. Prohibit unauthorized downloads. This includes everything from music to games, and even data or applications.
  3. Accessing personal email should not be done on business devices. If employees must access their own email account during the day, they can do so on their smartphone or other personal device.

These are just a few Internet policies to get started, but you should also consider including information on your recommended browsing practices and your policies for using business devices (such as company phones) on public wifi.

Email

Just like with the Internet policy mentioned above, company email accounts should only be utilized for business use. That means your employees should never use it to send personal files, forward links or perform any type of business-related activities outside of their specific job role. Additionally, consider implementing a standard email signature for all employees. This not only creates brand cohesion on all outgoing emails, but also makes it easy to identify messages from other employees, and hence helps prevents spear phishing.

Passwords

We’ve all heard the importance of a strong password time and time again. And this same principle should also apply to your employees. The reason is rather simple. Many employees will create the easiest to crack passwords for their business accounts. After all, if your organization gets hacked, it’s not their money or business at stake. So to encourage employees to create strong passwords, your policy should instruct them to include special characters, uppercase and lowercase letters, and numbers in their passwords.

Data

Whether or not you allow your employees to conduct work on their own device, such as a smartphone or tablet, it is important to have a bring your own device (BYOD) policy. If your employees aren’t aware of your stance on BYOD, some are sure to assume they can conduct work related tasks on their personal laptop or tablet. So have a BYOD policy and put it in the employee handbook. In addition to this, make sure to explain that data on any workstation is business property. That means employees aren’t allowed to remove or copy it without your authorization.

We hope these four policies have shed some light on best security practices. If you’d like more tips or are interested in a security audit of your business, do get in touch.

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Secure your business with these IT policies

2016Feb9_Security_CEmployees are one of your biggest security holes. There is no foolproof prevention method for human error, and this is why employee mistakes are one of the most common causes of a security breach. So what can you do to prevent it? Well at the very least you need to include policies in your employee handbook, and ensure your employee reads through it and signs off on agreeing to abide by them. Having measures in place drastically reduces the chances of a security breach. Here are four areas to keep in mind when developing your own.

Internet

In today’s business world, employees spend a lot of time on the Internet. To ensure they’re not putting your business at risk, you need a clear set of web policies. Here are three important ones to keep in mind:

  1. Employees should be using the Internet for business purposes only. While this is undoubtedly hard to avoid without blocking specific websites, having a policy in place should at least cut back on employees spending time on non-business related sites.
  2. Prohibit unauthorized downloads. This includes everything from music to games, and even data or applications.
  3. Accessing personal email should not be done on business devices. If employees must access their own email account during the day, they can do so on their smartphone or other personal device.

These are just a few Internet policies to get started, but you should also consider including information on your recommended browsing practices and your policies for using business devices (such as company phones) on public wifi.

Email

Just like with the Internet policy mentioned above, company email accounts should only be utilized for business use. That means your employees should never use it to send personal files, forward links or perform any type of business-related activities outside of their specific job role. Additionally, consider implementing a standard email signature for all employees. This not only creates brand cohesion on all outgoing emails, but also makes it easy to identify messages from other employees, and hence helps prevents spear phishing.

Passwords

We’ve all heard the importance of a strong password time and time again. And this same principle should also apply to your employees. The reason is rather simple. Many employees will create the easiest to crack passwords for their business accounts. After all, if your organization gets hacked, it’s not their money or business at stake. So to encourage employees to create strong passwords, your policy should instruct them to include special characters, uppercase and lowercase letters, and numbers in their passwords.

Data

Whether or not you allow your employees to conduct work on their own device, such as a smartphone or tablet, it is important to have a bring your own device (BYOD) policy. If your employees aren’t aware of your stance on BYOD, some are sure to assume they can conduct work related tasks on their personal laptop or tablet. So have a BYOD policy and put it in the employee handbook. In addition to this, make sure to explain that data on any workstation is business property. That means employees aren’t allowed to remove or copy it without your authorization.

We hope these four policies have shed some light on best security practices. If you’d like more tips or are interested in a security audit of your business, do get in touch.

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Security policies every business needs

2016Feb9_Security_BWhen it comes to Internet security, a reported 87% of small businesses have no security policies in place at at all. And considering that employee error is one of the most common causes of an online security breach, it makes sense to have rules in place that your staff need to follow. So to help you create some security policies of your own, we’ve outlined four important areas to cover.

Internet

In today’s business world, employees spend a lot of time on the Internet. To ensure they’re not putting your business at risk, you need a clear set of web policies. Here are three important ones to keep in mind:

  1. Employees should be using the Internet for business purposes only. While this is undoubtedly hard to avoid without blocking specific websites, having a policy in place should at least cut back on employees spending time on non-business related sites.
  2. Prohibit unauthorized downloads. This includes everything from music to games, and even data or applications.
  3. Accessing personal email should not be done on business devices. If employees must access their own email account during the day, they can do so on their smartphone or other personal device.

These are just a few Internet policies to get started, but you should also consider including information on your recommended browsing practices and your policies for using business devices (such as company phones) on public wifi.

Email

Just like with the Internet policy mentioned above, company email accounts should only be utilized for business use. That means your employees should never use it to send personal files, forward links or perform any type of business-related activities outside of their specific job role. Additionally, consider implementing a standard email signature for all employees. This not only creates brand cohesion on all outgoing emails, but also makes it easy to identify messages from other employees, and hence helps prevents spear phishing.

Passwords

We’ve all heard the importance of a strong password time and time again. And this same principle should also apply to your employees. The reason is rather simple. Many employees will create the easiest to crack passwords for their business accounts. After all, if your organization gets hacked, it’s not their money or business at stake. So to encourage employees to create strong passwords, your policy should instruct them to include special characters, uppercase and lowercase letters, and numbers in their passwords.

Data

Whether or not you allow your employees to conduct work on their own device, such as a smartphone or tablet, it is important to have a bring your own device (BYOD) policy. If your employees aren’t aware of your stance on BYOD, some are sure to assume they can conduct work related tasks on their personal laptop or tablet. So have a BYOD policy and put it in the employee handbook. In addition to this, make sure to explain that data on any workstation is business property. That means employees aren’t allowed to remove or copy it without your authorization.

We hope these four policies have shed some light on best security practices. If you’d like more tips or are interested in a security audit of your business, do get in touch.

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This app is slowing down your Android

2016Feb8_AndroidPhone_AMost of us know that apps can drain battery and slow down your phone. But what if there was a single app that was sucking 20% of your battery, and potentially slowing its speed by 15%. For Android phone users, this looks to be the case. And unfortunately for all those social medial lovers out there, the app responsible goes by the name of Facebook.

The flaw with the Facebook app was first reported by a tech writer, Russell Holly, from androidcentral.com. Here’s what he had to say about it…

“Recently I noticed some performance issues on multiple phones, and had started paying closer attention to what exactly was causing these problems. When Facebook turned out to be one of the more egregious resource hogs, I uninstalled it to see how things improved…Not only did my performance issues go away entirely, but I discovered I didn’t actually lose any of the Facebook features I cared about by uninstalling the app.”

Russell Holly, however, is not the only one who’s noticed a difference in Android performance after uninstalling Facebook. Since his finding, there have been numerous reports from tech writers and Android users across the globe. Furthermore, some users have also noticed a 15% boost in speed once they uninstalled Facebook and the Messenger app.

Alternative methods to get your Facebook fill

As one of the Android’s most popular apps, whether or not to install or uninstall Facebook can be a tough decision. However, the battery benefits are so big that it’s worth exploring alternate methods to get your Facebook fill. One is to simply uninstall Facebook and keep the Messenger app. This will not give you the full 20/15% boost, but will provide a noticeable difference in both speed and battery life. Alternatively, you can also access Facebook via Google Chrome or your other Internet browser. By doing this, you can still use most of the same Facebook features (with the exceptions of a few such as location-based functionality and Instant Articles, among others) and still get the max boost to your battery and speed.

As for Facebook, this isn’t the first time the app has been accused of slowing down a phone. Last October, the app was found to drastically drain the iPhone’s battery as well. Facebook promised to work on correcting that issue, and have a similar response to this, “We have heard reports of some people experiencing speed issues stemming from our Android app…We are looking into this and will keep [users] posted. We are committed to continuing to improve these issues.”

So while you’re pondering whether or not to uninstall Facebook on your phone, feel free to shoot us any of your other Android questions or concerns. We are happy to help resolve any of your Android or other IT related issues.

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Delete this app for more Android battery life

2016Feb8_AndroidPhone_BWhen it comes to phone apps, many people use Facebook’s version multiple times a day. So it may cause you to cringe when you learn the dramatic effect it has on the battery life and speed of your Android Phone. You heard that right, the Facebook app is reportedly draining 20% of your Android’s battery while potentially slowing it down by 15%. Here’s what you need to know about this surprising news, and how to fix it.

The flaw with the Facebook app was first reported by a tech writer, Russell Holly, from androidcentral.com. Here’s what he had to say about it…

“Recently I noticed some performance issues on multiple phones, and had started paying closer attention to what exactly was causing these problems. When Facebook turned out to be one of the more egregious resource hogs, I uninstalled it to see how things improved…Not only did my performance issues go away entirely, but I discovered I didn’t actually lose any of the Facebook features I cared about by uninstalling the app.”

Russell Holly, however, is not the only one who’s noticed a difference in Android performance after uninstalling Facebook. Since his finding, there have been numerous reports from tech writers and Android users across the globe. Furthermore, some users have also noticed a 15% boost in speed once they uninstalled Facebook and the Messenger app.

Alternative methods to get your Facebook fill

As one of the Android’s most popular apps, whether or not to install or uninstall Facebook can be a tough decision. However, the battery benefits are so big that it’s worth exploring alternate methods to get your Facebook fill. One is to simply uninstall Facebook and keep the Messenger app. This will not give you the full 20/15% boost, but will provide a noticeable difference in both speed and battery life. Alternatively, you can also access Facebook via Google Chrome or your other Internet browser. By doing this, you can still use most of the same Facebook features (with the exceptions of a few such as location-based functionality and Instant Articles, among others) and still get the max boost to your battery and speed.

As for Facebook, this isn’t the first time the app has been accused of slowing down a phone. Last October, the app was found to drastically drain the iPhone’s battery as well. Facebook promised to work on correcting that issue, and have a similar response to this, “We have heard reports of some people experiencing speed issues stemming from our Android app…We are looking into this and will keep [users] posted. We are committed to continuing to improve these issues.”

So while you’re pondering whether or not to uninstall Facebook on your phone, feel free to shoot us any of your other Android questions or concerns. We are happy to help resolve any of your Android or other IT related issues.

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This app is draining your Android’s battery

2016Feb8_AndroidPhone_CIf you haven’t yet woken up this Monday morning, get ready for a cold splash of water to the face. For Android users, the Facebook app is draining 20% of your battery life and potentially slowing your smartphone by 15%, essentially making it a dumb phone. Shocking as this may sound, there is a way to have your Facebook and use it too—without such a damaging blow to speed and battery. Read on for the full scoop.

The flaw with the Facebook app was first reported by a tech writer, Russell Holly, from androidcentral.com. Here’s what he had to say about it…

“Recently I noticed some performance issues on multiple phones, and had started paying closer attention to what exactly was causing these problems. When Facebook turned out to be one of the more egregious resource hogs, I uninstalled it to see how things improved…Not only did my performance issues go away entirely, but I discovered I didn’t actually lose any of the Facebook features I cared about by uninstalling the app.”

Russell Holly, however, is not the only one who’s noticed a difference in Android performance after uninstalling Facebook. Since his finding, there have been numerous reports from tech writers and Android users across the globe. Furthermore, some users have also noticed a 15% boost in speed once they uninstalled Facebook and the Messenger app.

Alternative methods to get your Facebook fill

As one of the Android’s most popular apps, whether or not to install or uninstall Facebook can be a tough decision. However, the battery benefits are so big that it’s worth exploring alternate methods to get your Facebook fill. One is to simply uninstall Facebook and keep the Messenger app. This will not give you the full 20/15% boost, but will provide a noticeable difference in both speed and battery life. Alternatively, you can also access Facebook via Google Chrome or your other Internet browser. By doing this, you can still use most of the same Facebook features (with the exceptions of a few such as location-based functionality and Instant Articles, among others) and still get the max boost to your battery and speed.

As for Facebook, this isn’t the first time the app has been accused of slowing down a phone. Last October, the app was found to drastically drain the iPhone’s battery as well. Facebook promised to work on correcting that issue, and have a similar response to this, “We have heard reports of some people experiencing speed issues stemming from our Android app…We are looking into this and will keep [users] posted. We are committed to continuing to improve these issues.”

So while you’re pondering whether or not to uninstall Facebook on your phone, feel free to shoot us any of your other Android questions or concerns. We are happy to help resolve any of your Android or other IT related issues.

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Tips to make Google Chrome super fast

2016_Feb4_Browsers_CFor Internet users who are accustomed to a super-fast connection, there’s nothing worse than a sluggish web browser. It impacts your workflow, slows down your productivity, and causes frustration. But luckily there are some methods you can use to improve your web browser’s speed and performance. If you’re a Google Chrome user, check out these simple troubleshooting tips to make your browser faster.

Disable extensions

Extensions are basically small programs that you can download from the Chrome Web Store to add more features and functionality to your Chrome. While certain extensions are very useful (like AdBlock and Evernote) if you have too many installed, Chrome’s speed may suffer from processing all of these extensions at once.

Most extensions will show on Chrome’s address bar, and you can quickly uninstall them by right-clicking on the button and selecting “Uninstall”. You can also navigate to the hamburger icon on the toolbar, select “More tools” and then “Extensions”. From there you’ll find a list of extensions that may have been inadvertently installed by a user. Simply uncheck the “Enabled” box for the ones you don’t need.

Disable plugins

When you first install Google Chrome, some unnecessary plugins are also installed and enabled by default. Over the course of your web browsing session, you may even add more plugins to Chrome without knowing. As with extensions, you can disable plugins that are not in use. Simply type chrome:plugins into the address bar and press Enter. Note that plugins can only be disabled, not uninstalled. We recommend you keep the Adobe Flash Player plugin enabled, since many websites today use Flash to display menus and videos.

Clear browsing data

Chrome has a cache database that collects URLs of the websites you’ve visited, your download history, and cookies. While the purpose of this feature is to speed up your computer by caching data instead of loading it again every time, sometimes the browsing history can get bloated with hundreds and thousands of websites you’ve previously visited. Luckily there’s a quick fix: enter chrome://history in the address bar and hit Enter. Select “Clear browsing data” and select the items you wish to delete and choose a time range from the drop-down list. Click “Clear browsing data” again to remove the selected data.

Use the Clean up Tool

In some cases the speed of your Chrome may be affected by the software installed on your computer. Google has released its very own application that will scan and remove any software that may conflict with Chrome. You can check out the Chrome Cleanup Tool here. All you need to do is download and run the application, and sit back while the program scans your PC. The app is very helpful if you’ve tried the above tips but your Chrome continues to be sluggish.

Web browsers are indispensable tools for your business. You and your employees use them everyday to check emails, research information, get work done, manage social media accounts, and more. If the browser you’re using is not performing up to your expectations, contact us today and we’ll get to the root of the problem and fix it.

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How to speed up Google Chrome

2016_Feb4_Browsers_BEver since its initial release back in 2008, Chrome has been one of the most popular and widely used browsers in the world. Its speed and performance are top notch when compared to other browsers available in the market. As with other browsers, however, Chrome can be slow at times due to some of its features and extensions. Here, we’ve listed some handy tricks to help speed up your Chrome and enhance your browsing experience.

Disable extensions

Extensions are basically small programs that you can download from the Chrome Web Store to add more features and functionality to your Chrome. While certain extensions are very useful (like AdBlock and Evernote) if you have too many installed, Chrome’s speed may suffer from processing all of these extensions at once.

Most extensions will show on Chrome’s address bar, and you can quickly uninstall them by right-clicking on the button and selecting “Uninstall”. You can also navigate to the hamburger icon on the toolbar, select “More tools” and then “Extensions”. From there you’ll find a list of extensions that may have been inadvertently installed by a user. Simply uncheck the “Enabled” box for the ones you don’t need.

Disable plugins

When you first install Google Chrome, some unnecessary plugins are also installed and enabled by default. Over the course of your web browsing session, you may even add more plugins to Chrome without knowing. As with extensions, you can disable plugins that are not in use. Simply type chrome:plugins into the address bar and press Enter. Note that plugins can only be disabled, not uninstalled. We recommend you keep the Adobe Flash Player plugin enabled, since many websites today use Flash to display menus and videos.

Clear browsing data

Chrome has a cache database that collects URLs of the websites you’ve visited, your download history, and cookies. While the purpose of this feature is to speed up your computer by caching data instead of loading it again every time, sometimes the browsing history can get bloated with hundreds and thousands of websites you’ve previously visited. Luckily there’s a quick fix: enter chrome://history in the address bar and hit Enter. Select “Clear browsing data” and select the items you wish to delete and choose a time range from the drop-down list. Click “Clear browsing data” again to remove the selected data.

Use the Clean up Tool

In some cases the speed of your Chrome may be affected by the software installed on your computer. Google has released its very own application that will scan and remove any software that may conflict with Chrome. You can check out the Chrome Cleanup Tool here. All you need to do is download and run the application, and sit back while the program scans your PC. The app is very helpful if you’ve tried the above tips but your Chrome continues to be sluggish.

Web browsers are indispensable tools for your business. You and your employees use them everyday to check emails, research information, get work done, manage social media accounts, and more. If the browser you’re using is not performing up to your expectations, contact us today and we’ll get to the root of the problem and fix it.

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How to make Google Chrome run faster

2016_Feb4_Browsers_AWith over 1 billion worldwide users and a market share of over 50%, it is not a stretch to say that Google Chrome is one of the best and most popular browsers available in the market. Its speed far outstrips that of most other browsers. But despite being the fastest web browser, it’s often criticized by users for occasional sluggishness and crashes. Is your Chrome slowing down your PC or browser experience? In this article, we’ll show you how to speed up the performance of your Chrome by using these simple tricks.

Disable extensions

Extensions are basically small programs that you can download from the Chrome Web Store to add more features and functionality to your Chrome. While certain extensions are very useful (like AdBlock and Evernote) if you have too many installed, Chrome’s speed may suffer from processing all of these extensions at once.

Most extensions will show on Chrome’s address bar, and you can quickly uninstall them by right-clicking on the button and selecting “Uninstall”. You can also navigate to the hamburger icon on the toolbar, select “More tools” and then “Extensions”. From there you’ll find a list of extensions that may have been inadvertently installed by a user. Simply uncheck the “Enabled” box for the ones you don’t need.

Disable plugins

When you first install Google Chrome, some unnecessary plugins are also installed and enabled by default. Over the course of your web browsing session, you may even add more plugins to Chrome without knowing. As with extensions, you can disable plugins that are not in use. Simply type chrome:plugins into the address bar and press Enter. Note that plugins can only be disabled, not uninstalled. We recommend you keep the Adobe Flash Player plugin enabled, since many websites today use Flash to display menus and videos.

Clear browsing data

Chrome has a cache database that collects URLs of the websites you’ve visited, your download history, and cookies. While the purpose of this feature is to speed up your computer by caching data instead of loading it again every time, sometimes the browsing history can get bloated with hundreds and thousands of websites you’ve previously visited. Luckily there’s a quick fix: enter chrome://history in the address bar and hit Enter. Select “Clear browsing data” and select the items you wish to delete and choose a time range from the drop-down list. Click “Clear browsing data” again to remove the selected data.

Use the Clean up Tool

In some cases the speed of your Chrome may be affected by the software installed on your computer. Google has released its very own application that will scan and remove any software that may conflict with Chrome. You can check out the Chrome Cleanup Tool here. All you need to do is download and run the application, and sit back while the program scans your PC. The app is very helpful if you’ve tried the above tips but your Chrome continues to be sluggish.

Web browsers are indispensable tools for your business. You and your employees use them everyday to check emails, research information, get work done, manage social media accounts, and more. If the browser you’re using is not performing up to your expectations, contact us today and we’ll get to the root of the problem and fix it.

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BCP tactics to keep your business running

2016Feb6_BusinessContinuity_CIt’s a fact of life. Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some key business continuity strategies that organizations across the globe rely on to keep their doors open.

Backup your data, applications and servers

Today, companies are more dependent than ever on IT and their business data. If these critical components suddenly become inaccessible, can your business stay open? For most business owners, the simple answer is no. This is why backing up these elements is vital to your business’s success. Backing them up ensures they can be restored quickly in the event of a disaster, security breach, or damage to IT equipment.

Obviously, to ensure the accessibility of your IT, you need to backup all your data, applications and servers regularly. The keyword here being “regularly”. While in the past most businesses would do this on-site and with tape backups, today more and more businesses are using the cloud. Some of the prime reasons for backing up to the cloud are as follows:

  • Affordability
  • Backups can be automated, therefore saving you time
  • Cloud providers usually backup your data to multiple locations (so if one of their facilities goes down, your backup is still safe at another site)
  • Backups can be accessed from anywhere, whether it’s at an employee’s home or at an alternate office
  • If you need to use it, backups can be restored quickly

Virtualize servers and desktops

When you virtualize your servers or desktops, they can be used at any location – be it at your workplace, home, or a coffee shop in the Bahamas. In terms of business continuity, this is useful in case your main office suddenly becomes unusable due to a disaster such as a flood, a break-in, or if you’re simply unable to get there because of hostile weather conditions.

Have a backup power supply

Power outages essentially zap all your employees productivity. No electricity means no work. And that means you’re paying them to do nothing. Having a backup power supply like a generator will ensure that when the electricity goes down, your employees can continue working. A good solution is an uninterrupted power supply (UPS). When you have this, a power outage will not affect your employees ability to work. They can work seamlessly through it, as if nothing ever happened. Also, if you have a server room, the UPS will ensure your vital servers stay cool.

Utilize social media

Whether it’s Facebook, Twitter or Google +, most people are on at least one social network these days. And if there is any kind of weather-related disaster, social media is usually one of the first places customers, colleagues, staff and vendors will check to see the status of your business. This is because even if the phone lines or local power goes out, social media is usually accessible. So when it comes to business continuity, have at least one active social media account you use to keep your customers and followers informed.

Implement Unified Communications

Unified Communication (UC) can essentially create a virtualized communication infrastructure. That means instead of your communication tools – like phones, instant messaging, video calls – all being stored locally at your workplace, you can access them anywhere. So for whatever reason if your office is inaccessible, employees can still use your phones and other communication tools from their homes. What’s more, UC tools can route business calls to your employees smartphones. That means they’ll never miss an important call, even if they’re not in the office.

So there you have it, five tools to ensure your business operates continuously no matter what comes your way. If you’d like to implement business continuity technology in your business or develop a continuity plan, we’re happy to help.

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