Why healthcare needs cloud computing

HealthcareIT_Jul31_ACloud computing and cloud-based applications are steadily becoming more widely accepted and adopted by healthcare organizations across the globe. They are continually evolving to meet the growing requirements in the healthcare industry. And in recent years, many healthcare providers have shifted their resources to cloud platforms – for good reason. Here’s why you should implement cloud computing into your medical practice.

Easy information access

The increasing demand for doctors’ time often means that they are only able to view patient records in the evening. In the past, this meant being stuck in an office for hours. But with cloud computing solutions, doctors are able to quickly and easily access medical records from anywhere, at any time. By recording medical data in a word-processing application and storing the files in the cloud, doctors are able to provide high-quality care to patients.

HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) is a federal regulation created to protect sensitive health information with a list of requirements by which medical practitioners need to abide. Failure to meet HIPAA requirements can result in heavy fines and penalties. Cloud computing is one of the best ways for healthcare organizations to stay HIPAA compliant, since it offers advanced security as well as encryption and backup, to protect healthcare information.

Cost reduction

Cloud computing has vast potential to help healthcare organizations cut expenditure. By adopting cloud-based solutions, you don’t have to pay for expensive on-site hardware and infrastructure installation and maintenance fees, nor the costs of new software updates. Cloud computing also helps boost efficiency and productivity, and allows your IT department do more with fewer staff.

Scalability

Unlike hardware infrastructure, you can easily scale your cloud storage solutions to fit your needs, allowing you to manage and maintain your ever-growing patient data with ease. Just consider how much office space you need to store five years’ worth of healthcare records. With the help of cloud computing, however, you can virtualize and store the medical records in secure cloud storage, and retrieve them within seconds.

Better data backup and recovery

If your healthcare practice were to face an unexpected disaster, what would become of your paper medical records? Most of your precious data would likely be either damaged or destroyed, and so too would your years of hard-earned reputation. Things are different when you opt for cloud computing. Most service providers will make a backup of your backups for maximum protection and redundancy, allowing you to get back to serving patients within hours, not days.

Want to learn more about how cloud computing can assist in your healthcare practice? Get in touch with one of our tech experts today.

Posted in General Articles A, General Healthcare IT | Tagged , , , , , , , | Comments closed

Why Managed Services boost productivity

164_Prod_ CFor many small and medium sized business owners like yourself, Managed Services may be a confusing topic. You’ve likely heard that they can lead to greater productivity and profits, but are unsure as to just how they do this. If you’ve been confused for long enough, today you’ll finally understand the process by which Managed Services can lead your business to increased productivity and a higher bottom line.

Managed Services essentially amounts to preventative IT maintenance. What this means for your business is that little IT problems are nipped in the bud as soon as they bubble up, and before they have a chance to compound into much bigger, more costly ones. But before we delve deeper into how this increases your business’s productivity levels, it makes sense to look at the history of this service and the role of “preventative maintenance” in our culture.

Why preventative maintenance matters

Managed Services have been around for decades. But despite this, many businesses have been slow to catch on. And really, is it all that surprising? Preventative maintenance is not exactly a priority in mass culture. Whether you hire a mechanic to replace a catalytic converter, a plumber to repair a leaky pipe or doctor to correct your coronary heart disease, many of these oftentimes preventable problems have been culturally accepted as commonplace. Yet people are so used to the mindset of thinking “everything is okay until it’s not”, which is really where the true problem lies.

Additionally, when preventable problems are ignored long enough to the point they explode into emergency repairs, your wallet almost always suffers. This is just as true for a network crash to your business’s IT infrastructure as it is for a trip to the emergency room for a neglected health problem.

Because Managed Services prevent catastrophic IT repairs that surprise you out of nowhere, your bottom line will enjoy long-term savings. Along with this, you’ll also get a significant bump in your productivity levels.

How does Managed Services boost productivity?

To answer this question, it makes sense to look at a fundamental principle of productivity – focus. Imagine if you’re trying to complete a new marketing strategy for the next quarter. You’re doing some research, compiling a list upcoming networking events and trade shows to attend, when suddenly you’re disrupted by an urgent phone call. After you’re off the phone, you return to your research, and then your secretary bursts in with an handful of vendor invoices you need to sign off on. As these disruptions continue to pile up, what happens if your IT breaks down and you’re unable to use your computer? Basically, you don’t get anything done during the day. You become stuck.

When it comes to IT, Managed Services take preventative measures to ensure your IT is always running at its optimal level, so that you don’t suffer technology breakdowns or distractions that blow your focus – preventing you and your staff from getting any work done. Smooth running IT won’t resolve all your productivity problems, such as your staff focusing more on Facebook or their phone rather than their work, but it will resolve all of those that relate directly to technology. No longer will your business be held down by daily computer disruptions and associated repairs, and instead you and your staff can move forward and focus on growing your business. That is the beauty of Managed Services. More productivity, focus and growth for your entire organization.

Have more questions about Managed Services? Give us a call today. We’re happy to provide you the information you need.

Posted in General Articles C, Productivity - General and Tips | Tagged , , , , , , , | Comments closed

How Managed Services boost productivity

164_Prod_ BHave you heard of Managed Services, but are still unsure of how they can help your business? Do you often hear IT providers trying to sell them with words and phrases like “productivity” and “more profits”? If you’re looking for a clearer description of just how Managed Services can increase your productivity, today is your day. Here’s the truth about how this common IT service can take your productivity levels to heights you’ve never seen.

Managed Services essentially amounts to preventative IT maintenance. What this means for your business is that little IT problems are nipped in the bud as soon as they bubble up, and before they have a chance to compound into much bigger, more costly ones. But before we delve deeper into how this increases your business’s productivity levels, it makes sense to look at the history of this service and the role of “preventative maintenance” in our culture.

Why preventative maintenance matters

Managed Services have been around for decades. But despite this, many businesses have been slow to catch on. And really, is it all that surprising? Preventative maintenance is not exactly a priority in mass culture. Whether you hire a mechanic to replace a catalytic converter, a plumber to repair a leaky pipe or doctor to correct your coronary heart disease, many of these oftentimes preventable problems have been culturally accepted as commonplace. Yet people are so used to the mindset of thinking “everything is okay until it’s not”, which is really where the true problem lies.

Additionally, when preventable problems are ignored long enough to the point they explode into emergency repairs, your wallet almost always suffers. This is just as true for a network crash to your business’s IT infrastructure as it is for a trip to the emergency room for a neglected health problem.

Because Managed Services prevent catastrophic IT repairs that surprise you out of nowhere, your bottom line will enjoy long-term savings. Along with this, you’ll also get a significant bump in your productivity levels.

How does Managed Services boost productivity?

To answer this question, it makes sense to look at a fundamental principle of productivity – focus. Imagine if you’re trying to complete a new marketing strategy for the next quarter. You’re doing some research, compiling a list upcoming networking events and trade shows to attend, when suddenly you’re disrupted by an urgent phone call. After you’re off the phone, you return to your research, and then your secretary bursts in with an handful of vendor invoices you need to sign off on. As these disruptions continue to pile up, what happens if your IT breaks down and you’re unable to use your computer? Basically, you don’t get anything done during the day. You become stuck.

When it comes to IT, Managed Services take preventative measures to ensure your IT is always running at its optimal level, so that you don’t suffer technology breakdowns or distractions that blow your focus – preventing you and your staff from getting any work done. Smooth running IT won’t resolve all your productivity problems, such as your staff focusing more on Facebook or their phone rather than their work, but it will resolve all of those that relate directly to technology. No longer will your business be held down by daily computer disruptions and associated repairs, and instead you and your staff can move forward and focus on growing your business. That is the beauty of Managed Services. More productivity, focus and growth for your entire organization.

Have more questions about Managed Services? Give us a call today. We’re happy to provide you the information you need.

Posted in General Articles B, Productivity - General and Tips | Tagged , , , , , , , | Comments closed

Managed Services demystified

164_Prod_ AYou may have heard of Managed Services, but are clueless as to how they can help your business. You may have heard of how they can boost productivity and increase profits, but are unsure of exactly how they do that. For those who need a better understanding of just how Managed Services can benefit a business, today we’re going to demystify it all. Here is the explanation you’ve been waiting for.

Managed Services essentially amounts to preventative IT maintenance. What this means for your business is that little IT problems are nipped in the bud as soon as they bubble up, and before they have a chance to compound into much bigger, more costly ones. But before we delve deeper into how this increases your business’s productivity levels, it makes sense to look at the history of this service and the role of “preventative maintenance” in our culture.

Why preventative maintenance matters

Managed Services have been around for decades. But despite this, many businesses have been slow to catch on. And really, is it all that surprising? Preventative maintenance is not exactly a priority in mass culture. Whether you hire a mechanic to replace a catalytic converter, a plumber to repair a leaky pipe or doctor to correct your coronary heart disease, many of these oftentimes preventable problems have been culturally accepted as commonplace. Yet people are so used to the mindset of thinking “everything is okay until it’s not”, which is really where the true problem lies.

Additionally, when preventable problems are ignored long enough to the point they explode into emergency repairs, your wallet almost always suffers. This is just as true for a network crash to your business’s IT infrastructure as it is for a trip to the emergency room for a neglected health problem.

Because Managed Services prevent catastrophic IT repairs that surprise you out of nowhere, your bottom line will enjoy long-term savings. Along with this, you’ll also get a significant bump in your productivity levels.

How does Managed Services boost productivity?

To answer this question, it makes sense to look at a fundamental principle of productivity – focus. Imagine if you’re trying to complete a new marketing strategy for the next quarter. You’re doing some research, compiling a list upcoming networking events and trade shows to attend, when suddenly you’re disrupted by an urgent phone call. After you’re off the phone, you return to your research, and then your secretary bursts in with an handful of vendor invoices you need to sign off on. As these disruptions continue to pile up, what happens if your IT breaks down and you’re unable to use your computer? Basically, you don’t get anything done during the day. You become stuck.

When it comes to IT, Managed Services take preventative measures to ensure your IT is always running at its optimal level, so that you don’t suffer technology breakdowns or distractions that blow your focus – preventing you and your staff from getting any work done. Smooth running IT won’t resolve all your productivity problems, such as your staff focusing more on Facebook or their phone rather than their work, but it will resolve all of those that relate directly to technology. No longer will your business be held down by daily computer disruptions and associated repairs, and instead you and your staff can move forward and focus on growing your business. That is the beauty of Managed Services. More productivity, focus and growth for your entire organization.

Have more questions about Managed Services? Give us a call today. We’re happy to provide you the information you need.

Posted in General Articles A, Productivity - General and Tips | Tagged , , , , , , , | Comments closed

Now you can backup WhatsApp on Drive

Web_Jul29_CWhatsApp just got a bit better, with the introduction of integration with Google Drive. The feature, which was added as part of a new release back in April, allows you to backup the contents of the App – meaning your messages and more – to your Drive account, ready to retrieve at a later date should the need strike. It should serve as some reassurance if the thought of losing everything WhatsApp-related gives you the chills. Here are the facts.

The introduction of Google Drive as a backup option within the app will prove a relief in the event that you need to reinstall your existing WhatsApp account – either on your existing phone or a new one. Once activated, a backup takes place at 4am at the frequency selected in your app’s settings; it’s also possible to manually force a backup at the time of your choosing.

WhatsApp makes its backups locally before moving the data across to Google Drive. Each backup is incremental, meaning that the first one WhatsApp makes will be of all your account’s data – including messages and photos but not, for the time being at least, videos – and will subsequently update that backup with any new files and changes to existing data. This is presumably intended to keep the size of each backup transfer to a minimum; though you should still anticipate that first attempt taking quite some time, and chugging through a lot of data if you’re doing it over your cellular connection rather than wi-fi.

Once the data is safely within your Google Drive account, it’s hidden and only accessible from within WhatsApp, in order to populate a new account. In the event that you need to use it, after logging into WhatsApp with your phone number the app will search for backups both locally and on Google Drive. Assuming it finds something, it will then give you the opportunity to transfer it back across.

Google Drive integration has been available since the release of WhatsApp version 2.12.45 for Android, which debuted in April. The feature isn’t yet available on Apple devices, however. It’s simple to enable – just follow these steps:

Enter the app’s Settings menu.
Select Chat Settings.
Select Chat Backup.
The screen will display your last backup time and a selection of grayed-out Google Drive settings. Adjust the frequency from Off to the option of your choice.
Select the Google account you’d like to use, and whether to use your wi-fi connection alone to conduct the backups, or combined with cellular data.

Want to learn how to implement messaging services like WhatsApp in your business, as well as how to protect your organization’s data? Give us a call to find out more.

Posted in Cloud - Web Trends, General Articles C | Tagged , , , , , , , | Comments closed

WhatsApp offers Google Drive backups

Web_Jul29_BRelying on the power of WhatsApp to hold the fabric of your life together? If you’re a regular user of the messaging app and can’t quite bring yourself to imagine carrying on without all the valuable messages that live inside it, you’ll breathe a sigh of relief when you learn about WhatsApp’s new integration with Google Drive. Added in April, it allows you to backup your messages and more, so that you’re covered come what may. Here are the facts.

The introduction of Google Drive as a backup option within the app will prove a relief in the event that you need to reinstall your existing WhatsApp account – either on your existing phone or a new one. Once activated, a backup takes place at 4am at the frequency selected in your app’s settings; it’s also possible to manually force a backup at the time of your choosing.

WhatsApp makes its backups locally before moving the data across to Google Drive. Each backup is incremental, meaning that the first one WhatsApp makes will be of all your account’s data – including messages and photos but not, for the time being at least, videos – and will subsequently update that backup with any new files and changes to existing data. This is presumably intended to keep the size of each backup transfer to a minimum; though you should still anticipate that first attempt taking quite some time, and chugging through a lot of data if you’re doing it over your cellular connection rather than wi-fi.

Once the data is safely within your Google Drive account, it’s hidden and only accessible from within WhatsApp, in order to populate a new account. In the event that you need to use it, after logging into WhatsApp with your phone number the app will search for backups both locally and on Google Drive. Assuming it finds something, it will then give you the opportunity to transfer it back across.

Google Drive integration has been available since the release of WhatsApp version 2.12.45 for Android, which debuted in April. The feature isn’t yet available on Apple devices, however. It’s simple to enable – just follow these steps:

Enter the app’s Settings menu.
Select Chat Settings.
Select Chat Backup.
The screen will display your last backup time and a selection of grayed-out Google Drive settings. Adjust the frequency from Off to the option of your choice.
Select the Google account you’d like to use, and whether to use your wi-fi connection alone to conduct the backups, or combined with cellular data.

Want to learn how to implement messaging services like WhatsApp in your business, as well as how to protect your organization’s data? Give us a call to find out more.

Posted in Cloud - Web Trends, General Articles B | Tagged , , , , , , , | Comments closed

Backup your WhatsApp on Google Drive

Web_Jul29_AIf the worry of losing all your valuable WhatsApp messages keeps you awake at night, then WhatsApp’s integration with Google Drive should set your mind at ease. The feature, which was added to the messaging giant’s app back in April, allows you to backup just about everything stored in WhatsApp to your Google Drive account – ready to retrieve no matter what happens. Here’s what you need to know.

The introduction of Google Drive as a backup option within the app will prove a relief in the event that you need to reinstall your existing WhatsApp account – either on your existing phone or a new one. Once activated, a backup takes place at 4am at the frequency selected in your app’s settings; it’s also possible to manually force a backup at the time of your choosing.

WhatsApp makes its backups locally before moving the data across to Google Drive. Each backup is incremental, meaning that the first one WhatsApp makes will be of all your account’s data – including messages and photos but not, for the time being at least, videos – and will subsequently update that backup with any new files and changes to existing data. This is presumably intended to keep the size of each backup transfer to a minimum; though you should still anticipate that first attempt taking quite some time, and chugging through a lot of data if you’re doing it over your cellular connection rather than wi-fi.

Once the data is safely within your Google Drive account, it’s hidden and only accessible from within WhatsApp, in order to populate a new account. In the event that you need to use it, after logging into WhatsApp with your phone number the app will search for backups both locally and on Google Drive. Assuming it finds something, it will then give you the opportunity to transfer it back across.

Google Drive integration has been available since the release of WhatsApp version 2.12.45 for Android, which debuted in April. The feature isn’t yet available on Apple devices, however. It’s simple to enable – just follow these steps:

Enter the app’s Settings menu.
Select Chat Settings.
Select Chat Backup.
The screen will display your last backup time and a selection of grayed-out Google Drive settings. Adjust the frequency from Off to the option of your choice.
Select the Google account you’d like to use, and whether to use your wi-fi connection alone to conduct the backups, or combined with cellular data.

Want to learn how to implement messaging services like WhatsApp in your business, as well as how to protect your organization’s data? Give us a call to find out more.

Posted in Cloud - Web Trends, General Articles A | Tagged , , , , , , , | Comments closed

Using technology to boost staff efficiency

BusinessValue_July28_CBusinesses that are winning in today’s marketplace are the ones that make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute, from communicating with customers to sending messages, gathering information, and more. So if you’re looking to increase staff efficiency, consider the following methods to implement technology into your day-to-day business operations.

Change office communication

In order to increase efficiency, set up instant messaging software such as Skype on your employees’ workstations. This allows them to send instant messages to correspondents instead of having to get up from their desks to see whether the person is available. Of course, if you need to discuss big projects or issues, face-to-face communication is likely the best choice. But you can simply send a quick message for more trivial conversations, saving precious minutes and allowing you to get more work done.

Install video conferencing

Traveling to offsite meetings and training sessions takes time and, all too often, time spent on the road is time lost. Rather than commuting for hours outside your office, opt for a networked phone solution that offers video calls and conferencing. This way you can hold a video conference to discuss business matters from the comfort and convenience of your office. You can also take things up a notch and equip the conference room with tools to pull up documents and have them displayed on a big screen, so that everyone in the meeting can follow the conversation with ease.

Upgrade workstations

Outdated technologies and workstations limit your business’s progress, and are a hindrance to developing clued-up, efficient employees. Aging phone systems and slow networks can frustrate your team and bring productivity to a standstill. So it’s important to take the time to assess your current workstations, applications, hardware, and tools. This doesn’t mean that you have to buy a set of entirely new workstations. But you should replace obsolete equipment with more up-to-date machines. In addition, make sure all software and applications are up-to-date to ensure maximum efficiency and employee satisfaction.

Implement ERP software

Enterprise Resource Planning (ERP) is business process management software that allows organizations to automate processes and centralize data in order for employees to collaborate more efficiently. ERP software provides employees with up-to-date business information that they can easily access and make use of. What’s more, ERP also eliminates redundant data entry and reduces the number of spreadsheets that are used to record critical business data, by storing information in a centralized database.

To get the maximum return on your technology investment, it’s also important to partner with a knowledgeable and reliable service provider. Get in touch with our tech experts today to find out how we can implement technology to help your employees become more efficient and productive.

Posted in Business Value - ROI, Why MSP Services Matter, General Articles C | Tagged , , , , , , , , | Comments closed

Increase staff efficiency with technology

BusinessValue_July28_BWhen it comes to increasing your employees’ efficiency and productivity, technology can provide countless opportunities to streamline workflows, eliminate redundant processes and reduce costs within your organization. If you’re looking to stay ahead of the competition, you need to ditch the traditional ways of working and implement technology to your practices to encourage more employee productivity – here’s how.

Change office communication

In order to increase efficiency, set up instant messaging software such as Skype on your employees’ workstations. This allows them to send instant messages to correspondents instead of having to get up from their desks to see whether the person is available. Of course, if you need to discuss big projects or issues, face-to-face communication is likely the best choice. But you can simply send a quick message for more trivial conversations, saving precious minutes and allowing you to get more work done.

Install video conferencing

Traveling to offsite meetings and training sessions takes time and, all too often, time spent on the road is time lost. Rather than commuting for hours outside your office, opt for a networked phone solution that offers video calls and conferencing. This way you can hold a video conference to discuss business matters from the comfort and convenience of your office. You can also take things up a notch and equip the conference room with tools to pull up documents and have them displayed on a big screen, so that everyone in the meeting can follow the conversation with ease.

Upgrade workstations

Outdated technologies and workstations limit your business’s progress, and are a hindrance to developing clued-up, efficient employees. Aging phone systems and slow networks can frustrate your team and bring productivity to a standstill. So it’s important to take the time to assess your current workstations, applications, hardware, and tools. This doesn’t mean that you have to buy a set of entirely new workstations. But you should replace obsolete equipment with more up-to-date machines. In addition, make sure all software and applications are up-to-date to ensure maximum efficiency and employee satisfaction.

Implement ERP software

Enterprise Resource Planning (ERP) is business process management software that allows organizations to automate processes and centralize data in order for employees to collaborate more efficiently. ERP software provides employees with up-to-date business information that they can easily access and make use of. What’s more, ERP also eliminates redundant data entry and reduces the number of spreadsheets that are used to record critical business data, by storing information in a centralized database.

To get the maximum return on your technology investment, it’s also important to partner with a knowledgeable and reliable service provider. Get in touch with our tech experts today to find out how we can implement technology to help your employees become more efficient and productive.

Posted in Business Value - ROI, Why MSP Services Matter, General Articles B | Tagged , , , , , , , , | Comments closed

Boost employee efficiency with technology

BusinessValue_July28_ATechnology has allowed businesses to get more work done with less time and expense. When properly implemented, it serves as a great tool that allows your employees to work remotely, collaborate more efficiently, and manage their time more effectively. If you want to thrive in today’s competitive marketplace, you need to make technology work for you. Here are some things you can do to make your employees more productive.

Change office communication

In order to increase efficiency, set up instant messaging software such as Skype on your employees’ workstations. This allows them to send instant messages to correspondents instead of having to get up from their desks to see whether the person is available. Of course, if you need to discuss big projects or issues, face-to-face communication is likely the best choice. But you can simply send a quick message for more trivial conversations, saving precious minutes and allowing you to get more work done.

Install video conferencing

Traveling to offsite meetings and training sessions takes time and, all too often, time spent on the road is time lost. Rather than commuting for hours outside your office, opt for a networked phone solution that offers video calls and conferencing. This way you can hold a video conference to discuss business matters from the comfort and convenience of your office. You can also take things up a notch and equip the conference room with tools to pull up documents and have them displayed on a big screen, so that everyone in the meeting can follow the conversation with ease.

Upgrade workstations

Outdated technologies and workstations limit your business’s progress, and are a hindrance to developing clued-up, efficient employees. Aging phone systems and slow networks can frustrate your team and bring productivity to a standstill. So it’s important to take the time to assess your current workstations, applications, hardware, and tools. This doesn’t mean that you have to buy a set of entirely new workstations. But you should replace obsolete equipment with more up-to-date machines. In addition, make sure all software and applications are up-to-date to ensure maximum efficiency and employee satisfaction.

Implement ERP software

Enterprise Resource Planning (ERP) is business process management software that allows organizations to automate processes and centralize data in order for employees to collaborate more efficiently. ERP software provides employees with up-to-date business information that they can easily access and make use of. What’s more, ERP also eliminates redundant data entry and reduces the number of spreadsheets that are used to record critical business data, by storing information in a centralized database.

To get the maximum return on your technology investment, it’s also important to partner with a knowledgeable and reliable service provider. Get in touch with our tech experts today to find out how we can implement technology to help your employees become more efficient and productive.

Posted in Business Value - ROI, Why MSP Services Matter, General Articles A | Tagged , , , , , , , , | Comments closed
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