Technology Advice for Small Businesses

How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call. Your business will be well-served by guarding itself from… Continue reading How to protect your VoIP system from phishing

Scammers are creating new scams just for VoIP

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. Naturally, shrewd scammers have found a way to use VoIP as a means to carry out ‘vishing scams,’ a new type of phishing whereby fraudsters make phone calls, pose as a business or financial partner, and request private details. Understanding these scams well is… Continue reading Scammers are creating new scams just for VoIP

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to… Continue reading VoIP phishing: how scammers do it

Dedicated circuits improve VoIP calls

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the… Continue reading Dedicated circuits improve VoIP calls

Enhance VoIP calls with a dedicated circuit

Your business can rely on hosted VoIP (Voice over Internet Protocol) service providers to ensure internet connection is always at maximum speed. But a fast internet connection doesn’t necessarily result in excellent VoIP call quality. When expectations fall short, business owners can get very frustrated and resort to upgrading to a fiber optic connection until… Continue reading Enhance VoIP calls with a dedicated circuit

Better call quality with a dedicated circuit

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls. To overcome this challenge, businesses should… Continue reading Better call quality with a dedicated circuit

Hangouts or Skype: Which VoIP is the best?

When it comes to technology, Microsoft and Google have competed in almost every front. Both have made huge strides in machine learning, cloud computing, and productivity software. And in terms of VoIP solutions, both tech powerhouses are also neck and neck. Google’s Hangouts Meet and Microsoft’s Skype for Business have plenty of similar calling and… Continue reading Hangouts or Skype: Which VoIP is the best?

Comparing Hangouts and Skype

Google and Microsoft have made huge strides with their communication solutions, Hangouts Meet and Skype for Business. Both products offer text, voice, and video chat, but each has unique features suited for specific businesses. To help you make a decision about which solution to install, we compare Hangouts Meet and Skype for Business features so… Continue reading Comparing Hangouts and Skype

Skype for Business vs Hangouts Meet?

There are plenty of VoIP solutions available in the market today, but the two clear standouts are Microsoft’s Skype for Business and Google’s Hangouts Meet. Each product offers stellar voice and video conferencing features, and rich integrations with other apps. So which solution is best for your business? To answer this question, you first need… Continue reading Skype for Business vs Hangouts Meet?

How 5G data will change VoIP

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved video conferencing The major factor holding web and video… Continue reading How 5G data will change VoIP