Tag: 2018March20VoIP_C

  • Top 4 benefits of call recording

    Top 4 benefits of call recording

    No matter how attentive your customer service agent is, he or she is only human, which means there‚Äôs always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve […]