Tag: 2018March20VoIP_A

  • 4 reasons to record your calls

    4 reasons to record your calls

    Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. #1. Improve customer service One of the most important reasons why businesses should always record their calls, no matter […]