Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly… Continue reading AI-powered VoIP: what businesses can expect

Is AI-powered VoIP the next step?

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need… Continue reading Is AI-powered VoIP the next step?

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For… Continue reading How AI can shape the future of VoIP

Serverless computing and its benefits

Small- and medium-sized business (SMB) owners make the mistake of thinking all of their problems can be solved by migrating to the cloud. They forget that there’s still configuring and maintaining servers to worry about; the only difference is that these tasks are done over the internet. Fortunately, serverless computing changes that entirely and offers… Continue reading Serverless computing and its benefits

Serverless computing is the next big thing

The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing. What is serverless computing? Serverless computing is a bit of a misnomer since… Continue reading Serverless computing is the next big thing

The basics of serverless computing

Serverless computing is one way to reduce management burdens brought about by the need to configure several servers. But before you adopt this technology, it’s important that you first understand its basic principles as well as how you can leverage it to improve your day-to-day operations and, ultimately, your bottom line. What is serverless computing?… Continue reading The basics of serverless computing

The latest and greatest Office 365 updates

Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity. Office Write and draw with digital ink Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your… Continue reading The latest and greatest Office 365 updates

Office 365 updates to make your life easier

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital… Continue reading Office 365 updates to make your life easier

Amazing improvements in Office 365

If you’re an Office 365 subscriber, you’re in for some souped-up enhancements. Most involve artificial intelligence (AI) making sense of your data for you, so you spend less time and effort manually processing it. Here are a few of the latest enhancements that’ll give you more time for value-added tasks (and for coffee breaks and… Continue reading Amazing improvements in Office 365

Windows Hello simplifies logging in

You can now log in faster and more securely to your laptop, tablet, websites, or apps with Microsoft’s Windows Hello. You only have to use your camera to recognize your face or a fingerprint reader. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature in… Continue reading Windows Hello simplifies logging in