Technology Advice for Small Businesses

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From click to caution: Rethinking employee education in cyber defense

With phishing attacks growing more advanced, healthcare organizations are rethinking the way they train their teams. This article examines how in-person sessions, micro-trainings, and smarter simulations are helping build a culture of caution, turning every healthcare worker into a more vigilant digital gatekeeper. Healthcare organizations face a unique cybersecurity challenge. While their mission is to… Continue reading From click to caution: Rethinking employee education in cyber defense

The ultimate guide to protecting company data on mobile devices

Mobile devices, while incredibly convenient, also present considerable security risks. This guide covers essential steps that every business should take to keep its mobile devices secure. From using password managers to practicing safe browsing habits by using virtual private networks (VPNs), discover how to fortify your mobile security to prevent unauthorized access to sensitive information.… Continue reading The ultimate guide to protecting company data on mobile devices

Business mobile security: Best practices for safeguarding data

For today’s businesses, mobile devices are more than convenient — they’re essential. They keep teams connected and efficient on the move. But if one device is lost, stolen, or compromised, sensitive company information could be exposed. Follow these practices to protect your company mobile devices. Set strong passwords and use a password manager A solid… Continue reading Business mobile security: Best practices for safeguarding data

How to choose between VoIP and VoLTE for your business communication

With the rapid growth of digital communication, businesses are faced with a choice between VoIP and VoLTE. This blog takes an in-depth look at each option, highlighting their individual features and examining their strengths. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes how we communicate by using the internet to make voice calls. It converts… Continue reading How to choose between VoIP and VoLTE for your business communication

Streamline client scheduling and save time with Microsoft Bookings

Microsoft Bookings is an online scheduling tool that lets clients book appointments directly while giving you full control over your availability. With automated confirmations and reminders, it removes the usual back-and-forth of scheduling, making your workflow more efficient. Read on to see how Microsoft Bookings can elevate your business operations. Efficient scheduling Microsoft Bookings optimizes… Continue reading Streamline client scheduling and save time with Microsoft Bookings

Why integrating UCaaS and CCaaS is key for your team and customers

Imagine your internal chats, video meetings, and customer service calls all working together effortlessly. That’s the power of combining Unified Communications-as-a-Service (UCaaS) with Contact Center-as-a-Service (CCaaS) into a single platform. Learn how businesses can leverage this integration to improve efficiency and customer satisfaction, along with tips for a smooth transition. Why combining UCaaS and CCaaS… Continue reading Why integrating UCaaS and CCaaS is key for your team and customers

8 Signs your company’s IT systems need an upgrade

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade. Business IT systems are foundational to success. Yet, many… Continue reading 8 Signs your company’s IT systems need an upgrade

Watch out: Cybercriminals can use your office devices to phish for information

Hackers have found a way to send phishing emails using regular office devices such as printers, bypassing security checks. Read this article to learn how this scheme works and the steps you can take to prevent an attack. How do hackers use office devices to send fake phishing emails?  Microsoft 365’s Direct Send feature was… Continue reading Watch out: Cybercriminals can use your office devices to phish for information

Fortify your Mac: Top picks for anti-malware software

Cyberthreats are everywhere, and Macs are common targets. To keep your device and data safe, you need to choose the right anti-malware software. In this quick guide, we walk you through the most important features of antivirus solutions and provide recommendations on the top software options for 2025. Do Macs need anti-malware software? Macs are… Continue reading Fortify your Mac: Top picks for anti-malware software

VoIP theft of service: Key strategies businesses should know

While VoIP systems offer businesses a range of benefits, they also attract thieves looking to exploit vulnerabilities in the system. One way they do this is through VoIP theft of service, which can cause significant harm, from financial loss to reputational damage. This article discusses practical steps to secure your communication system and prevent these… Continue reading VoIP theft of service: Key strategies businesses should know