Technology Advice for Small Businesses

Essential Skype alternatives for business success in 2025

Mark your calendars: May 5, 2025 is the date Microsoft pulls the plug on Skype. For many businesses, this signals a necessary shift toward more robust and feature-rich communication platforms. Instead of viewing this as an inconvenience, see it as an opportunity to level up your team’s connectivity and efficiency. We’ve rounded up some alternatives… Continue reading Essential Skype alternatives for business success in 2025

AI agents and autonomous capabilities in Microsoft 365 Copilot

Microsoft 365 Copilot has become a powerful productivity companion. And with the recent rollout of AI (artificial intelligence) agents built using Copilot Studio, its potential grows exponentially. If your organization is aiming to optimize workflows and reduce manual overhead, these updates are game-changing. Here’s what you need to know about this intelligent new functionality. What… Continue reading AI agents and autonomous capabilities in Microsoft 365 Copilot

Trouble in the cloud: Top issues in deploying private clouds

Building a private cloud offers control, security, and scalability, but getting there takes careful planning. Without the right tools or strategy, it’s easy to run into delays and waste valuable resources. This article explores the most common mistakes organizations make when building private clouds and shares practical tips to help you steer clear of them.… Continue reading Trouble in the cloud: Top issues in deploying private clouds

AI tools are monitoring employees — but should they?

More and more companies are using monitoring software powered by artificial intelligence (AI) called bossware. Employers claim it enhances productivity and security, but critics warn that it may undermine trust and encroach on privacy. Tracking beyond time metrics According to a 2024 survey by ExpressVPN, 61% of businesses now use AI-powered monitoring systems to evaluate… Continue reading AI tools are monitoring employees — but should they?

What developers should focus on to strengthen software security

A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly. Here’s a breakdown of these 10 essential practices, explained in plain language. Limit access based on roles Not everyone needs access to… Continue reading What developers should focus on to strengthen software security

Activate Siri on macOS without giving Apple access to your contacts

Mac users love the convenience of Siri for performing quick tasks or finding information. However, enabling Siri on macOS often comes with a privacy tradeoff: sharing your contacts and more with Apple. While this may not seem significant to some, it raises valid concerns for users deeply invested in safeguarding their personal data. Why does… Continue reading Activate Siri on macOS without giving Apple access to your contacts

An SMB’s guide to understanding the UCaaS and CCaaS convergence

Modern businesses run on communication — both within teams and with customers. That’s why more small and mid-sized businesses (SMBs) are integrating UCaaS and CCaaS to create a more connected and responsive workplace. This article explores how a unified approach can simplify communication and reduce costs while also offering practical steps for combining the two… Continue reading An SMB’s guide to understanding the UCaaS and CCaaS convergence

Windows 10 support ends soon. What should you do now?

The clock is ticking for Windows 10 users, as official support will end in October 2025. But what does this mean for you, and how should you prepare? This guide covers everything you need to know to prepare for the transition. What happens when Windows 10 support ends? Your computer won’t suddenly stop functioning after… Continue reading Windows 10 support ends soon. What should you do now?

What HTTPS really does and why you should care

Think HTTPS (Hypertext Transfer Protocol Secure) is just another tech acronym? Think again. This article unpacks the real-world benefits of browsing on HTTPS-enabled websites. It’s a straightforward look at how this simple security protocol helps keep your online activities protected, and why you should always look for it before clicking. What is HTTPS? When you… Continue reading What HTTPS really does and why you should care

What every healthcare business needs to know about HIPAA compliance

More than a legal requirement for those working in or collaborating with the healthcare sector, compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is your business’s commitment to protecting patient trust. Read our comprehensive article to discover who needs to comply with HIPAA, what’s at stake, and how to keep your… Continue reading What every healthcare business needs to know about HIPAA compliance