Technology Advice for Small Businesses

Nifty Gmail hacks to boost your productivity

Gmail is the most popular email service today, and with good reason. It has one of the most customizable interfaces and a trove of time-saving and productivity-enhancing features. There’s plenty you can do to optimize your Gmail inbox; here are a few of them. Undo Send In the fast-paced world of business, mistakes happen. And… Continue reading Nifty Gmail hacks to boost your productivity

Here’s why your SMB needs a business continuity plan

A variety of untoward events can disrupt the operations of small- to medium-sized businesses (SMBs), including natural disasters or cyberattacks. These incidents can cause SMBS to lose revenue, or in some extreme cases, close permanently. Fortunately, having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What… Continue reading Here’s why your SMB needs a business continuity plan

Why should you use Microsoft Edge?

Microsoft has just leveled the playing field for web browsers by bringing major changes to Microsoft Edge. The internet browser’s stunning new features help users stay organized and save time as well as protect their online data and identity. If you haven’t tried the upgraded browser yet, now is a great time to check it… Continue reading Why should you use Microsoft Edge?

It’s time to rethink your password strategy

In 2003, the National Institute of Standards and Technology (NIST) stated that strong passwords should consist of upper- and lowercase letters, numbers, and symbols. However, the institute has now reversed its stance. Find out why and learn what their new recommendations are. The problem The issue isn’t that the NIST advised people to create easy-to-crack… Continue reading It’s time to rethink your password strategy

Are you HIPAA-compliant? 4 Things to look into

Health Insurance Portability and Accountability Act (HIPAA) regulations pertaining to IT have become much clearer over the past few years, but there are still a few areas in which your office might not be compliant. This isn’t necessarily because of negligence on your part, but rather a lack of understanding of the requirements. Let’s look… Continue reading Are you HIPAA-compliant? 4 Things to look into

Why you should update your firmware

These days, cyberattacks are inevitable for any and all businesses, regardless of size or sector. Businesses that use computers with outdated firmware are particularly vulnerable to an attack and all the security risks associated with it. What is firmware? Firmware is a basic type of software that is embedded into every hardware component in computers,… Continue reading Why you should update your firmware

Recording calls is good for business — here’s why

Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature. By listening to recorded calls, you can find… Continue reading Recording calls is good for business — here’s why

Take notes the modern way with OneNote

Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall and better understand them later. Thanks to new technologies, you now have more ways to take notes than just using pen and paper. With your mobile… Continue reading Take notes the modern way with OneNote

Improve your password management profile with single sign-on

The average business can have well over a thousand user accounts spread over many different online platforms and services. Securely managing all of these logins can get difficult, especially since users are usually left to handle different complex passwords. This is why business managers and leaders should look into enabling single sign-on. What is single… Continue reading Improve your password management profile with single sign-on

6 Ways to enhance your website’s design

Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever. To keep your site aesthetically appealing and… Continue reading 6 Ways to enhance your website’s design