Technology Advice for Small Businesses

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Should you fear government surveillance?

Accusations of inappropriate government surveillance have been swirling after Wikileaks recently released thousands of pages supposedly detailing the CIA’s exploitation of compromised devices and applications. But in today’s climate, every headline needs to be taken with a grain of salt. Read on to find out what’s actually at stake and why you probably don’t need… Continue reading Should you fear government surveillance?

iOS 10.3: features and updates

Since late January, Apple has been teasing early adopters with iOS 10.3. Seven beta versions later, Apple has finally released the major update on iPhone, iPad, and iPod Touch devices. Apple seems to have taken the time to iron out the kinks with this update before releasing it to the public, and by the looks… Continue reading iOS 10.3: features and updates

AI-based productivity coaching from O365

It seems like every quarter Office 365 is adding a new service that totally changes the way we do business. As we settle into 2017, Microsoft is granting businesses a machine learning-based tool for getting more out of your employee’s work day. What is MyAnalytics? Microsoft’s newest productivity offering is all about applying machine learning… Continue reading AI-based productivity coaching from O365

How does telemedicine help patients?

Telemedicine means exactly as it sounds — a medical service delivered via telephone or any communications technology. It sounds like a new development in medicine, but it’s really not. Although there have been many great advances in healthcare, most people prefer the conventional way of getting treatment at the hospital or clinic. Telemedicine, however, is… Continue reading How does telemedicine help patients?

3 great upgrades to Chrome this month

Unlike the release schedule of the Android operating system, new versions of the Chrome browser come out so often that they’re distinguished only by the version number. The most recent release is number 57, and it packs a little more wallop than the average upgrade. If you’re a Chrome user, there are three improvements you… Continue reading 3 great upgrades to Chrome this month

Is Intel’s Optane SSD right for you?

Hardware buyers often have a list of specifications they need to consider. They have to assess graphics cards, RAM, processing power, and even the sound system. As if choosing a new computer wasn’t hard enough, Intel released a hard drive optimized for fast performance and storage. But before you make any final decisions, here is… Continue reading Is Intel’s Optane SSD right for you?

Breaking down Nougat 7.0’s major upgrades

It’s official. Google Pixel users have lost one of their best bragging rights. The latest addition to the family is considered to be one of the most advanced devices on the market. But Android 7.0, one of the most recognized software features, will soon be available to users with older smartphones. Let’s take a sneak… Continue reading Breaking down Nougat 7.0’s major upgrades

Azure and XenDesktop cozy up to each other

Microsoft has been working closely with software vendors to make it easier for businesses of all sizes to have access to virtualization services. The latest development in this effort has resulted in cheaper, simpler, and more modern solutions to the complexities of remote desktop administration. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud… Continue reading Azure and XenDesktop cozy up to each other

Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that… Continue reading Personalizing service with video chat

The wait for Microsoft Teams is over!

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference. Smarter… Continue reading The wait for Microsoft Teams is over!