Tech Advisory

Technology Advice for Small Businesses

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4 ways to avoid angry phone calls from clients

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy. If you use internet-based phones (VoIP), here are some tips to… Continue reading 4 ways to avoid angry phone calls from clients

Irate customers? VoIP features can calm them

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold… Continue reading Irate customers? VoIP features can calm them

3 Microsoft Excel tips to master

Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven’t fully mastered Excel. Here are a few features that can make your life easier. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong… Continue reading 3 Microsoft Excel tips to master

How to master Microsoft Excel

You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach. You need to compile data… Continue reading How to master Microsoft Excel

Master Microsoft Excel with these 3 tips

Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong… Continue reading Master Microsoft Excel with these 3 tips

3 Tips on managing Windows 10 notifications

Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control. Unfortunately, most desktops come with an abundance of software and features that result in more notifications. If you’ve reached the point of oversaturation, these three tips can help you better manage your action center. Overarching… Continue reading 3 Tips on managing Windows 10 notifications

How to adjust your Windows 10 notifications

Unless the computer app is critical for your work, alerts about a new patch update or incoming message can distract you. Luckily, you can personalize your notifications settings on Windows 10’s action center using these three simple steps. Overarching action center settings First of all, you should customize your Windows 10 system-wide notifications settings. To… Continue reading How to adjust your Windows 10 notifications

Quick guide to Windows 10 notifications

Regardless of the app, platform, or operating system, digital notifications are a tricky business. Our devices are overcrowded with software of varying importance, and without proper customization the stream of information can become overwhelming. Thankfully, with the right settings, you can adjust Windows 10’s action center and manage your influx of notifications. Overarching action center… Continue reading Quick guide to Windows 10 notifications

6 tips for SMB Facebook pages

Facebook isn’t worth over $480 billion because people use it for just selfies and political rants. Businesses of all sizes and from all industries are using it to attract and engage customers, and yours should too. Aside from purchasing targeted advertisements, there are a host of free strategies to generate business with your SMB’s Facebook… Continue reading 6 tips for SMB Facebook pages

Best practices for SMB Facebook pages

One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites. Focus on getting comments… Continue reading Best practices for SMB Facebook pages