TechAdvisory.org

Technology Advice for Small Businesses

Top 4 benefits of call recording

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording. Learn how this nifty VoIP feature can benefit businesses of all sizes. #1. Improve… Continue reading Top 4 benefits of call recording

4 reasons to record your calls

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. #1. Improve customer service One of the most important reasons why businesses should always record their calls, no matter… Continue reading 4 reasons to record your calls

Why businesses should record their calls

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording. #1. Improve customer service One of the most important reasons why businesses should always… Continue reading Why businesses should record their calls

Google Assistant: New features unveiled

At this year’s South By Southwest (SXSW) conference in Austin, Google created a Google Assistant Fun House to display the many features of its AI assistant platform. Apart from the basic tasks it can perform on a smarthome, Google wanted to flaunt some of its unique uses, including a beer vending system and a sock… Continue reading Google Assistant: New features unveiled

Google’s AI helper gets new features

As with any trade show or conference in which Google participated the last few years, the South by Southwest (SXSW) expo witnessed another unique exhibit. This time around, they set up a Google Assistant Fun House that features unique actions and capabilities, including a machine that allows you to order beer from your couch, a… Continue reading Google’s AI helper gets new features

The Google Assistant Fun House at SXSW

Google brought their “voice-activated insanity” as a feature of their Google Assistant Fun House at the South by Southwest (SXSW) expo in Austin this year. The limited product exhibit showcased the unique capabilities of their AI assistant platform, such as a sock-folding robot and a system to order beer from your sofa. Here are other… Continue reading The Google Assistant Fun House at SXSW

How to optimize Office 365

Out of the hundreds of Office 365 tools available to you, you’re probably using only 10-15% of them. This could be due to a lack of training or an unfamiliarity with some of the advanced options available in Word and Excel. But it’s easy to optimize your Office 365 investment by learning more about the… Continue reading How to optimize Office 365

Office 365: Tools and tips for business

Office 365 is the office productivity tool of choice because it has everything business users could possibly need. That said, most of them aren’t maximizing their Office 365 investment. That’s why we’re recommending some of the lesser-known and underused tools to help you work more efficiently. SharePoint SharePoint is the “communication sites” platform for building… Continue reading Office 365: Tools and tips for business

Make the most of Office 365

Maximizing your Office 365 investment is easier said than done. Sure, you use Outlook and SharePoint all the time, but there are loads of features you’re probably not using. If you’re looking for ways to make the most out of your Office 365 subscription, you’re in luck because that’s what we’re discussing today. SharePoint SharePoint… Continue reading Make the most of Office 365

Why are Windows 10 updates so slow?

Windows 10 users are well aware of the fact that installing updates can take a long time. In fact, you’ll find many users venting about this issue in online forums and complaining to their service providers. So what kind of feedback are they getting, and why are Windows 10 updates so slow? Why do updates… Continue reading Why are Windows 10 updates so slow?

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