Tech Advisory

Technology Advice for Small Businesses

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How to securely wipe an Android device before you sell, donate, or retire it

Replacing or retiring an Android phone or tablet feels like a simple upgrade until you consider what happens to the data still on the device. Photos, emails, saved passwords, business applications, and account credentials can all survive a basic factory reset if the device wasn’t properly prepared. This guide walks through each step of a… Continue reading How to securely wipe an Android device before you sell, donate, or retire it

6 settings that help your iPhone battery last longer

Getting through the day on a single iPhone charge often comes down to how you use your battery. Which settings can you adjust to reduce power consumption and extend the time between charges? The tips below cover some of the most effective ways to save battery, from quick toggles that take seconds to longer-term habits… Continue reading 6 settings that help your iPhone battery last longer

One user, multiple numbers: An admin guide to Teams Phone multiline calling

Microsoft Teams Phone now has a capability many organizations have been waiting for: the ability for a single user to manage and call from multiple assigned phone numbers directly within the Teams mobile app. Rolled out in late July 2026, this feature closes a meaningful gap between what Teams Phone could do on desktop and… Continue reading One user, multiple numbers: An admin guide to Teams Phone multiline calling

Windows keyboard shortcuts worth learning: Snap, taskbar, task view, and more

Most Windows users rely on a handful of shortcuts — typically copy, paste, and undo — and leave a long list of more useful combinations untouched. That means they’re missing out on shortcuts that can make built-in features such as window management, virtual desktops, and taskbar navigation significantly faster to use. They take only minutes… Continue reading Windows keyboard shortcuts worth learning: Snap, taskbar, task view, and more

HTTPS, safe browsing, and what the padlock in your browser actually means

Most people have noticed the padlock symbol in a browser’s address bar, but few understand what it actually signals. It is not a general endorsement that a website is safe. It is a specific technical indicator: the connection between your browser and that website is encrypted. Understanding what that means, and where it reaches its… Continue reading HTTPS, safe browsing, and what the padlock in your browser actually means

EHRs vs. paper records: Why the switch is worth it for healthcare practices

The shift from paper charts to electronic health records (EHRs) has reshaped how healthcare practices manage patient information, coordinate care, and meet regulatory requirements. For practices considering the switch or looking to understand the benefits of EHRs, the evidence is clear: EHRs deliver advantages that paper simply cannot replicate, even accounting for the complexity of… Continue reading EHRs vs. paper records: Why the switch is worth it for healthcare practices

What an IT security audit covers and why your business needs one

Most organizations know their cybersecurity needs attention; fewer know where it falls short. An IT security audit closes that gap. By systematically evaluating networks, devices, applications, and security controls, an audit produces a clear picture of where vulnerabilities exist, how well current defenses are performing, and what needs to change. For businesses handling sensitive data… Continue reading What an IT security audit covers and why your business needs one

How to keep your servers and computers from overheating

Heat is one of the most persistent and underestimated threats to business IT infrastructure. Unlike a cyberattack or a power failure, overheating tends to develop gradually — reducing performance and component lifespan over months before causing an outright failure. A proactive approach to cooling isn’t just about preventing hardware damage; it’s about maintaining the reliability… Continue reading How to keep your servers and computers from overheating

FXS vs. FXO ports: What they are and why the difference matters for VoIP

If you’re setting up or expanding a VoIP phone system, you’re likely to encounter the terms FXS and FXO. They refer to two types of analog telephony interface ports, and understanding the difference between them is more than a technical detail. The relationship between FXS and FXO ports determines how your phones connect to your… Continue reading FXS vs. FXO ports: What they are and why the difference matters for VoIP

How to use Excel slicers to filter data faster and more clearly

Anyone who has spent time wrangling a large dataset in Excel knows the frustration of dropdown filters that are slow to navigate and difficult to read at a glance. Slicers are Excel’s answer to that problem — a visual, button-based filtering interface that makes it faster to drill into the data you actually need, and… Continue reading How to use Excel slicers to filter data faster and more clearly