Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

Category: General Articles A

Business intelligence: Leveraging data to make smarter decisions

From sales figures and customer interactions to website traffic and support tickets, every business generates a vast amount of data. Business intelligence (BI) provides the tools and practices to turn raw information into actionable insights for decision-makers. Think of it as a circulatory system for your organization: it pulls data from internal databases, customer touchpoints,… Continue reading Business intelligence: Leveraging data to make smarter decisions

Using Microsoft 365 and CoPilot to transform your daily spreadsheet workflows

Relying on manually created tracking tools often leads to formatting errors and broken data connections across your organization. Discover how the latest processing capabilities shift software from a passive database into an active, self-correcting partner. The launch of Agent Mode within Microsoft 365 Copilot changes how professionals interact with their data, allowing them to collaborate… Continue reading Using Microsoft 365 and CoPilot to transform your daily spreadsheet workflows

What happens if you stop paying for cloud storage?

Cloud storage has become such a regular part of daily life that most people rarely think about what the service actually entails — or what happens to their data when the payments stop. Whether it’s a forgotten credit card charge, a subscription you decided to cancel, or a business account that lapses, the consequences for… Continue reading What happens if you stop paying for cloud storage?

Stop believing these 6 disaster recovery myths

Let’s be honest: disaster recovery (DR) is one of those IT topics most of us would rather ignore until an emergency forces the issue. It’s easy to push it to the back burner, especially when persistent myths make you feel safer than you actually are. Let’s set the record straight and break down six common… Continue reading Stop believing these 6 disaster recovery myths

How to get more work done on an Android tablet

Android tablets are powerful work tools, but many businesses only scratch the surface of their capabilities. Implementing the following tips and tricks can help you maximize your productivity on these devices. Choose the right productivity apps The apps employees use can have a huge impact on how productive they are on an Android tablet. Implement… Continue reading How to get more work done on an Android tablet

NameDrop on iPhone: The faster way to share your contact card

NameDrop makes it easy to trade contact details by holding two compatible Apple devices close together. Here’s how the feature works, what information it shares, and how to control it. What is NameDrop? NameDrop is part of Apple’s AirDrop system and is specifically designed for sharing contact information between iPhones and supported Apple Watch models.… Continue reading NameDrop on iPhone: The faster way to share your contact card

Make every VoIP hold message count for your business

Callers may not enjoy waiting, but businesses can make those moments feel less frustrating and more valuable. A well-planned Voice over Internet Protocol (VoIP) on-hold message can support better communication, smoother service, and a more professional customer experience. Define what callers need to hear Before writing your on-hold message, decide what callers should hear while… Continue reading Make every VoIP hold message count for your business

Practical strategies for securing your corporate Windows webcams

Digital communication relies heavily on integrated cameras, yet these same devices represent an attractive entry point for malicious actors. Implementing standard security protocols on your desktop assets helps prevent unauthorized video access and protects your corporate data. Most laptops and desktops now feature high-definition cameras built right into the bezel or connected via universal serial… Continue reading Practical strategies for securing your corporate Windows webcams

Should you use private browsing to protect your data?

Keeping your personal information safe online often feels like a massive challenge. Every day, you share a huge amount of data just by clicking around the internet. Private browsing modes offer a built-in way to stop websites from tracking your digital footprint. They block companies from collecting your search habits and sharing them with others.… Continue reading Should you use private browsing to protect your data?

How hospitals can keep thousands of connected devices secure

Hospitals rely on thousands of connected devices every day, from bedside monitors and imaging systems to staff laptops, printers, tablets, and administrative tools. These devices help teams deliver care, coordinate treatment, and keep operations moving, but every connected device can also become a security risk. This article explores how health systems can keep track of… Continue reading How hospitals can keep thousands of connected devices secure