Tech Advisory

Technology Advice for Small Businesses

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Choosing between VoIP softphones and hardphones

For businesses embracing Voice over Internet Protocol (VoIP) communication, the choice between VoIP softphones and hardphones is a critical one. This article compares the two, helping you choose the ideal phone system for your company. VoIP softphones VoIP softphones are software applications that enable calls on internet-enabled devices such as computers, tablets, and smartphones. Their… Continue reading Choosing between VoIP softphones and hardphones

Should your business pick VoIP softphones or hardphones?

With the rise of remote and hybrid work environments, Voice over Internet Protocol (VoIP) has become a must-have for businesses. This technology offers two options: VoIP softphones and hardphones, each with its own pros and cons. In this article, we’ll discuss the differences between these two VoIP solutions and help you determine which one is… Continue reading Should your business pick VoIP softphones or hardphones?

Guide to reducing VoIP downtime in your business

Voice over Internet Protocol (VoIP) downtime poses a serious risk, affecting productivity, client relationships, and revenue. However, by proactively implementing these seven strategies, you can keep your VoIP system running smoothly. Pick a dependable VoIP service provider A reliable VoIP system starts with selecting the right provider. The quality of service among VoIP providers can… Continue reading Guide to reducing VoIP downtime in your business

How to prevent costly VoIP downtime

Voice over Internet Protocol (VoIP) systems have emerged as a vital communication tool for businesses of all sizes. However, when these systems fail, it can negatively impact operations, productivity, and customer relationships. To prevent costly downtime, consider these seven strategies for keeping your VoIP system running smoothly and your business connected. Pick a dependable VoIP… Continue reading How to prevent costly VoIP downtime

7 Tips for minimizing VoIP downtime in your business

Minimizing Voice over Internet Protocol (VoIP) downtime requires planning, proactive measures, and the proper tools and equipment. In this post, we’ll discuss seven strategies that will help your business maintain seamless communication. Pick a dependable VoIP service provider A reliable VoIP system starts with selecting the right provider. The quality of service among VoIP providers… Continue reading 7 Tips for minimizing VoIP downtime in your business

Essential strategies to defend your VoIP system against TDoS attacks

Voice over Internet Protocol (VoIP) offers a range of benefits for organizations, including enhanced call quality, greater scalability and mobility, and reduced operational costs. However, it also introduces specific security risks, and among them are telephony denial-of-service (TDoS) attacks. These attacks can significantly disrupt business communications and operations. Gaining a clear understanding of TDoS threats… Continue reading Essential strategies to defend your VoIP system against TDoS attacks

Prevent TDoS threats from compromising your business communications

Voice over Internet Protocol (VoIP) has delivered substantial value to businesses, offering enhanced call quality, flexibility, mobility, and cost savings compared to traditional phone systems. However, alongside these advantages comes a growing risk: telephony denial-of-service (TDoS) attacks. What exactly are TDoS attacks, how do they impact VoIP systems, and what measures can organizations take to… Continue reading Prevent TDoS threats from compromising your business communications

Mitigating the risk of TDoS attacks on your VoIP infrastructure

While Voice over Internet Protocol (VoIP) offers significant advantages — including cost efficiency, scalability, portability, and high-quality audio — it also introduces specific security risks. One such threat is telephony denial-of-service (TDoS). In the following article, we explore what TDoS is and how you can strengthen your VoIP infrastructure against it. What is TDoS? TDoS… Continue reading Mitigating the risk of TDoS attacks on your VoIP infrastructure

Zoom Phone or traditional VoIP? A straightforward guide for small-business owners

Not sure whether to upgrade your phone system to Zoom Phone or stick with traditional Voice over Internet Protocol (VoIP)? This simple guide explains the key differences without the jargon so you can decide what works best for your business. What’s the difference? Traditional VoIP systems have been around for a while, enabling phone calls… Continue reading Zoom Phone or traditional VoIP? A straightforward guide for small-business owners

Zoom Phone vs. VoIP: What these phone systems can do for your business

With more teams working remotely, modern phone systems are evolving fast. Discover how Zoom Phone compares to traditional Voice over Internet Protocol (VoIP), and learn which one is right for your company’s needs, budget, and tech comfort level. What’s the difference? Traditional VoIP systems have been around for a while, enabling phone calls over the… Continue reading Zoom Phone vs. VoIP: What these phone systems can do for your business