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Technology Advice for Small Businesses

Tag: VoIP

How to set up VoIP QoS and get crystal-clear calls every time

Does your Voice over Internet Protocol (VoIP) system sound like a bad radio signal sometimes? Good news! VoIP Quality of Service (QoS) can eliminate those dropped calls and choppy connections. Here’s what you need to know. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing the flow of network traffic through… Continue reading How to set up VoIP QoS and get crystal-clear calls every time

How to improve VoIP call quality with QoS

Have your Voice over Internet Protocol (VoIP) calls been dropping or sounding garbled? While VoIP phone systems offer plenty of benefits, their performance depends heavily on network quality. Setting up VoIP Quality of Service (QoS) can help ensure clear and reliable communication. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing… Continue reading How to improve VoIP call quality with QoS

Why and how to set up VoIP QoS

Are you experiencing dropped calls or poor audio during Voice over Internet Protocol (VoIP) calls? It might be time to think about VoIP Quality of Service (QoS). QoS ensures smoother calls and better communication by prioritizing your network’s VoIP traffic. Here’s a quick guide. What is VoIP Quality of Service? VoIP QoS refers to managing… Continue reading Why and how to set up VoIP QoS

Enhance communications with these Skype substitutes in 2025

The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can… Continue reading Enhance communications with these Skype substitutes in 2025

Essential Skype alternatives for business success in 2025

Mark your calendars: May 5, 2025 is the date Microsoft pulls the plug on Skype. For many businesses, this signals a necessary shift toward more robust and feature-rich communication platforms. Instead of viewing this as an inconvenience, see it as an opportunity to level up your team’s connectivity and efficiency. We’ve rounded up some alternatives… Continue reading Essential Skype alternatives for business success in 2025

Find the perfect Skype replacement for your business in 2025

With the upcoming retirement of Skype by Microsoft on May 5, 2025, many businesses will require a smart switch. If your business has relied on Skype, now is the ideal time to explore the diverse and powerful alternatives available. Let’s take a look at some excellent replacements that can seamlessly step in and even outperform… Continue reading Find the perfect Skype replacement for your business in 2025

How SMBs can harness the power of UCaaS and CCaaS convergence

As small and mid-sized businesses (SMBs) seek to improve team collaboration and customer service, many are turning to a powerful combination: UCaaS and CCaaS. Together, these cloud-based solutions create a smoother, more efficient experience by bridging internal communication with customer support. This article explores why this convergence matters, outlines its key benefits, and offers guidance… Continue reading How SMBs can harness the power of UCaaS and CCaaS convergence

The future is unified: UCaaS and CCaaS convergence for SMB success

The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers. In this article, we’ll explore the main idea behind this merging of tools, what… Continue reading The future is unified: UCaaS and CCaaS convergence for SMB success

An SMB’s guide to understanding the UCaaS and CCaaS convergence

Modern businesses run on communication — both within teams and with customers. That’s why more small and mid-sized businesses (SMBs) are integrating UCaaS and CCaaS to create a more connected and responsive workplace. This article explores how a unified approach can simplify communication and reduce costs while also offering practical steps for combining the two… Continue reading An SMB’s guide to understanding the UCaaS and CCaaS convergence

VoIP bandwidth requirements and tips for clear business calls

If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication. In this blog, we’ll explain VoIP bandwidth requirements, explore the factors that… Continue reading VoIP bandwidth requirements and tips for clear business calls

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