Technology Advice for Small Businesses

Tips for a cloud-based unified communications

The number of small businesses that will move their unified communications to the cloud is predicted to increase from 10% to 48%, while medium-sized firms and large enterprises follow, albeit in smaller percentages. These numbers are not surprising because migrating unified communications to the cloud presents a host of benefits to communication systems: simplicity, flexibility,… Continue reading Tips for a cloud-based unified communications

5 ways to successfully move UC to the cloud

If moving unified communications to the cloud is such a practical and inexpensive communications solution, why hasn’t everyone done it yet? A cloud-based unified communications (UC) means user flexibility, reduced technical support, and cost-savings on communication systems. Still, plenty remain unmoved. If you’ve considered moving your UC to the cloud but are not sure of… Continue reading 5 ways to successfully move UC to the cloud

Moving unified communications to the cloud

Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future. Big-name companies such as Cisco, IBM, Microsoft and Verizon now offer Unified communications as a Service (UCaaS), and it’s only a matter of time before it takes over the Voice over Internet Protocol (VoIP) space.… Continue reading Moving unified communications to the cloud

Why you should update your SBC

Did you know that your VoIP systems are especially vulnerable to cyber attacks? When it comes to VoIP, hackers will go to great lengths to intercept messages over a network or even use denial-of-service attacks to shut yours down. To protect your network, firewalls and antivirus software may be your first options, but they simply… Continue reading Why you should update your SBC

Avoid voice attacks with security updates

Malware delivered via email should be the least of businesses’s worries. Aside from common malware, businesses have to protect their VoIP systems from call jacking, eavesdropping, and denial-of-service attacks. So how exactly can you protect your business from these serious threats? The answer: a session border controller (SBC) with the latest security patches. What is… Continue reading Avoid voice attacks with security updates

How to protect against VoIP call hacking

VoIP has become the ultimate communication tool for enterprises, but it has also become another vulnerability that hackers exploit. Because voice is essentially transferred as data, the risk of digitized messages being intercepted and heard by unauthorized ears increases. That’s why businesses need security systems like an up-to-date session border controller (SBC) to protect against… Continue reading How to protect against VoIP call hacking

Mingo: Skype’s improved mobile app

In an effort to revamp its somewhat popular mobile app, Skype is launching Skype Mingo. The new version improves upon its predecessor’s shortcomings and aims to become an Android user’s ultimate communication tool. Whether or not Skype will succeed is still unclear, but the new app certainly looks promising. Here are some more details about… Continue reading Mingo: Skype’s improved mobile app

Skype launches new communication hub

Skype as a desktop communication tool is largely popular with consumers and businesses alike, yet its mobile app leaves much to be desired. Whether it’s the slow VoIP service or limited communication features, there’s definitely a lot of room for improvement. And apparently, Skype has acknowledged these concerns as they’ve recently launched Skype Mingo, a… Continue reading Skype launches new communication hub

How Skype plans to revamp their mobile app

In a mobile communications space dominated by WhatsApp, iMessage, and Facebook Messenger, the voice and text messaging company, Skype, wants to be much more than just another mobile messaging tool. Earlier this month, they launched their new communication hub named “Skype Mingo” to improve upon the traditional, well-known Skype app. Here are just a few… Continue reading How Skype plans to revamp their mobile app

What Apple’s CallKit is all about

Over-the-Internet telephony systems, otherwise known as VoIP (Voice-over-Internet Protocol), have made personal and business communications much easier since they were first introduced. Communicating via the internet is undoubtedly a viable, cost-efficient substitute for traditional telephone systems, and enterprises of all sizes are smart to adapt to it. Apple’s CallKit is about to introduce even more… Continue reading What Apple’s CallKit is all about