Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

What exactly is unified communications?

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing. And to bring it all together seamlessly, you need unified communications. What is unified communications? Unified communications… Continue reading What exactly is unified communications?

Unified Communications: How they help

Efficient communication is urgently important to any business looking to succeed. Communication breakdowns lead to downtime and inefficiency, among other intangible expenses. Thankfully, all of that can easily be avoided with unified communications. What is unified communications? Unified communications (UC) allow you to manage all your communications from one architecture rather than separately. It integrates… Continue reading Unified Communications: How they help

Microsoft Teams: The new Skype for Business?

Microsoft unveiled plenty of new developments and upgrades during last month’s Ignite conference, but one that shocked many users is what’s happening to Skype for Business. The tech giant confirmed that they are phasing out Skype for Business and going all in on their new collaboration platform, Microsoft Teams. Upgrades for Teams To phase out… Continue reading Microsoft Teams: The new Skype for Business?

Microsoft’s plans for Skype for Business

Office 365 users received big news about what’s happening to its VoIP platform during the 2017 Ignite conference. According to Microsoft, Skype for Business will eventually be replaced by Teams — an all-in-one collaboration platform that rivals popular tools like Slack. If you’re currently using Skype for Business, here’s what you need to know. Upgrades… Continue reading Microsoft’s plans for Skype for Business

What’s happening to Skype for Business?

At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers. To find out more about what’s going to happen to Skype for Business and Microsoft… Continue reading What’s happening to Skype for Business?

Cloud-hosted vs. On-premises VoIP

Business communication has come a long way since traditional landline calling. Today, it’s all about internet-based phone systems, aka, VoIP. But before investing in VoIP phones, you need to determine how you plan to deploy them — in the cloud or on-premises. Let’s dig into the differences between the two options. Installation and maintenance On-premises… Continue reading Cloud-hosted vs. On-premises VoIP

Premise-based or Cloud-hosted VoIP?

The cloud has become the infrastructure of choice for many business owners. For others, premise-based infrastructures are still favored. So when it comes to VoIP phone systems, which infrastructure is best for your business? Installation and maintenance On-premises VoIP phone systems are installed at your company’s office, typically managed and maintained by your own personnel.… Continue reading Premise-based or Cloud-hosted VoIP?

VoIP: Cloud-hosted or On-premises?

You’ve decided that the benefits of VoIP phone systems are too substantial to ignore any longer. But before you start searching for the right VoIP solution, you need to know which deployment method will work best for your business — cloud-hosted or on-premises. Installation and maintenance On-premises VoIP phone systems are installed at your company’s… Continue reading VoIP: Cloud-hosted or On-premises?

Five steps to ensure VoIP service continuity

Telecommunications systems are extremely valuable, especially for businesses focused on sales and customer service. One day without these services can prove fatal for any business, which is why a well-crafted disaster recovery plan that protects Voice over IP (VoIP) networks is crucial. If your business relies on VoIP phone systems, here’s what you can do… Continue reading Five steps to ensure VoIP service continuity

Is VoIP part of your disaster recovery plan?

Disasters can strike at any time, and can put you out of business if you’re unprepared. One way they can do the most damage is by disrupting your Voice over IP (VoIP) systems. If they’re offline, you lose customers, productivity, and money by the minute. To avoid this, follow these simple disaster recovery procedures. Invest… Continue reading Is VoIP part of your disaster recovery plan?