Technology Advice for Small Businesses

How VoIP can help organizations during the COVID-19 pandemic

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis. Voice over Internet Protocol… Continue reading How VoIP can help organizations during the COVID-19 pandemic

Stay connected and productive with VoIP during the COVID-19 pandemic

If there’s one thing we have learned from the COVID-19 pandemic, it’s that communication is key during a crisis or emergency. Poor communication can lead to misinformation, which can cause undue panic. Voice over Internet Protocol (VoIP) telephony offers organizations in all sectors with the perfect solution to keep their workforces, clients, and partners in… Continue reading Stay connected and productive with VoIP during the COVID-19 pandemic

Different VoIP services you can benefit from

While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following… Continue reading Different VoIP services you can benefit from

Discover the best VoIP service for you

Forget about the days when your company spent a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology now allows you to place and receive calls for free or for a minimal fee. Find out the various options for individual users and business owners alike by reading… Continue reading Discover the best VoIP service for you

5 VoIP services to help your business

More and more business owners are becoming aware of Voice over Internet Protocol (VoIP) and its features and advantages over conventional landlines. As technology progresses, the options available for VoIP also increase. Read on and find out which service is best for your particular business. There’s a VoIP service perfect for every business setup. Do… Continue reading 5 VoIP services to help your business

How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in… Continue reading How AI can shape the future of VoIP

AI-powered VoIP: What businesses can expect

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations. As telecommunications continue to play a big part in running most business operations, AI developers are also introducing advances in… Continue reading AI-powered VoIP: What businesses can expect

Is AI-powered VoIP the next step?

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out. Contact center operations Highly automated VoIP… Continue reading Is AI-powered VoIP the next step?

How scammers launch phishing attacks via VoIP

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever. Learn why vishing campaigns are effective. VoIP makes it easy to create… Continue reading How scammers launch phishing attacks via VoIP

The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to… Continue reading The rise of VoIP phishing: Why scammers do it