Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

Increasing business efficiency with Microsoft 365 Copilot AI agents

AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions. This article explains how it works and why it matters for businesses.… Continue reading Increasing business efficiency with Microsoft 365 Copilot AI agents

Building a private cloud? Here’s what usually goes wrong

Thinking about building your own private cloud? It can be a smart move for control and security, but the road isn’t always easy. From poor planning to inadequate security, small missteps can lead to big problems. In this article, we break down the most common private cloud deployment mistakes and how to avoid them. Underestimating… Continue reading Building a private cloud? Here’s what usually goes wrong

The rise of AI in employee monitoring

Monitoring software powered by artificial intelligence (AI), also known as bossware, is changing how employers track employee performance and determine actions related to employee status, such as promotion or termination. While this data-centric approach may appeal to employers, it also raises questions about fairness and the dangers of digital micromanagement. Tracking beyond time metrics According… Continue reading The rise of AI in employee monitoring

10 Developer habits that can stop software attacks

A new study reveals that cybersecurity checklists often fall short when it comes to preventing real-world software hacks. But don’t fret. In this article, we explore in detail 10 practical steps developers can take to protect code and safeguard users. Limit access based on roles Not everyone needs access to every part of a system.… Continue reading 10 Developer habits that can stop software attacks

How to use Siri on macOS while keeping your contacts private

We love Siri’s convenience on our iPhones and iPads, but bringing it to Macs has presented a bit of a privacy puzzle. You might have noticed that enabling Siri on macOS comes with a rather significant request: granting Apple access to your contacts, location, and voice input. For many of us, this feels like a… Continue reading How to use Siri on macOS while keeping your contacts private

The future is unified: UCaaS and CCaaS convergence for SMB success

The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers. In this article, we’ll explore the main idea behind this merging of tools, what… Continue reading The future is unified: UCaaS and CCaaS convergence for SMB success

Preparing for the transition as Windows 10 support ends in October 2025

Since its launch in 2015, Windows 10 has served millions of users. However, Microsoft will officially end support for the operating system in October 2025. Don’t worry, there are plenty of options available to transition. Let’s take a closer look at your choices before time runs out. What happens when Windows 10 support ends? Your… Continue reading Preparing for the transition as Windows 10 support ends in October 2025

How your web browser keeps you one step ahead of cyberthreats

When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help… Continue reading How your web browser keeps you one step ahead of cyberthreats

Protecting patient data: Why HIPAA matters to your healthcare business

If your company operates in the healthcare industry or works with related organizations, you’re likely familiar with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). But do you really know what being HIPAA-compliant means for your business? From avoiding hefty fines to keeping patient trust intact, this article unpacks the rationale behind the… Continue reading Protecting patient data: Why HIPAA matters to your healthcare business

A smart guide to selecting computer hardware for your business

If your business computers are slowing down, struggling with everyday tasks, or frequently needing repairs, it’s a sign that your hardware may no longer be keeping up. Aging equipment can drag down efficiency and even cost you more in lost productivity than an upgrade would. But with so many options available, how do you ensure… Continue reading A smart guide to selecting computer hardware for your business