Tech Advisory

Technology Advice for Small Businesses

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Category: General Articles C

How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on… Continue reading How to keep callers engaged while on hold in a call

Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay. To help IT personnel fulfill… Continue reading Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

Your SMB will enjoy the flexibility provided by hybrid cloud platforms

Hybrid cloud platforms are a great way to improve a business’s agility and flexibility, as they can be used to host business components in an affordable and low-impact manner. But what exactly is the hybrid cloud, and what are its specific advantages for small- and medium-sized businesses (SMBs)? Read on to learn more. Hybrid clouds… Continue reading Your SMB will enjoy the flexibility provided by hybrid cloud platforms

Here’s why your SMB should consider business intelligence

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much… Continue reading Here’s why your SMB should consider business intelligence

Read this before upgrading to Windows 11

Windows 11 is out. And with its sleek design and new features, it’s no wonder that so many people are considering upgrading. But should you switch to the newest Microsoft operating system (OS)? Here are some reasons why you may want to wait. 1. Your computer doesn’t meet Windows 11 minimum system requirements One of… Continue reading Read this before upgrading to Windows 11

The risks of password autofill

Hackers may have found an effective way to track users using a web browser or password manager’s password autofill feature. Here’s how they do it and what you can do to protect yourself. Why password autofill is so dangerous Modern web browsers and password managers have a feature that enables usernames and passwords to be… Continue reading The risks of password autofill

Sleep well with these Android tablet tips

While your Android tablet is a helpful tool to help you accomplish some work-related tasks, it may also be disrupting your sleep. Make sure this doesn’t happen with the following tips. Don’t use your devices before bed It’s been widely recognized that blue light from screens and mobile devices can disrupt sleep, suppressing your body’s… Continue reading Sleep well with these Android tablet tips

What you need to know about Mac ransomware

New strains of ransomware usually impact many Windows users, while only a small percentage of Mac users get affected. However, there are ransomware strains that specifically target Apple computers. Boost your defenses against these threats by following these security tips. What is ransomware? Ransomware is a type of malicious software that holds computer systems hostage… Continue reading What you need to know about Mac ransomware

Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines, you should… Continue reading Cutting IT hardware costs with thin and zero clients

Choosing between Microsoft Teams and Google Meet

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge. Here, we… Continue reading Choosing between Microsoft Teams and Google Meet

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