Tech Advisory

Technology Advice for Small Businesses

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A Comparison of VoIP and VoLTE communication for businesses

VoIP and VoLTE are popular business communication solutions, but how do they differ in terms of functionality and performance? This post breaks down each technology’s core features and compares them head to head. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes how we communicate by using the internet to make voice calls. It converts voice… Continue reading A Comparison of VoIP and VoLTE communication for businesses

Microsoft Bookings makes managing appointments a breeze

Looking for a simple way to manage appointments? Microsoft Bookings is an easy-to-use online platform that allows clients to book their own appointments based on your real-time availability. You can customize your booking page, set up automated reminders, and maintain full control over your schedule. To help you decide if Manage Booking is right for… Continue reading Microsoft Bookings makes managing appointments a breeze

Communicate smarter with UCaaS-CCaaS integration

Struggling to manage multiple apps for internal communication and customer support? Simplify your workflows by combining Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) into one platform. In this blog, we tackle the benefits of this integration and walk you through the steps to combine them yourself. Why combining UCaaS and CCaaS makes sense Think about… Continue reading Communicate smarter with UCaaS-CCaaS integration

Is your IT holding your business back? Here are 8 signs it’s time to upgrade

Sticking with legacy IT systems is more detrimental to your business than it seems. From poor system performance to rising maintenance costs, here are eight clear signs that outdated technology is keeping your business from reaching its full potential. Business IT systems are foundational to success. Yet, many companies continue to rely on aging infrastructure… Continue reading Is your IT holding your business back? Here are 8 signs it’s time to upgrade

Office devices are becoming tools for scams: What you need to know

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct… Continue reading Office devices are becoming tools for scams: What you need to know

Why you need anti-malware protection for your Mac

Protecting your Mac from malware, such as viruses, Trojans, worms, ransomware and spyware is essential for maintaining the security and privacy of your data. This article explores why Macs face increasing risks and how the right anti-malware software can keep your data and online activities safe. Do Macs need anti-malware software? Macs are typically targeted… Continue reading Why you need anti-malware protection for your Mac

How to secure your VoIP system from service theft

The rise of VoIP technology has significantly lowered communication costs, but it has also introduced a new form of cybercrime: theft of service. This threat enables cybercriminals to infiltrate systems and cause severe operational and financial damage. This is why it pays to prioritize securing your VoIP infrastructure and monitoring for suspicious activity. Read on… Continue reading How to secure your VoIP system from service theft

Essential updates to bolster Windows resilience

In the wake of the 2024 CrowdStrike incident, which rendered countless Windows PCs unusable, Microsoft is rethinking how Windows handles critical system-level disruptions. The Windows Resiliency Initiative moves away from reactive bug fixes toward a proactive, strategic overhaul to reinforce the operating system’s ability to survive technological emergencies. Installing updates without disrupting work We’ve all… Continue reading Essential updates to bolster Windows resilience

The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships. The business world is shifting quickly, and cloud-based tools are at the center of… Continue reading The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

From clinics to clicks: Why telemedicine is becoming the new normal in patient care

Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice. What is telemedicine? Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to… Continue reading From clinics to clicks: Why telemedicine is becoming the new normal in patient care