TechAdvisory.org

Technology Advice for Small Businesses

Is your Google history 100% gone?

It’s undeniable that we hide skeletons in our closets, your search engine history included. Users might not know this, but Google keeps a full record on EVERY search you have ever made, removed searches as well. If you thought you deleted all your secret searches, think again. Luckily there are things you can do to… Continue reading Is your Google history 100% gone?

9 essential cybersecurity phrases

As with all technology, trendy phrases come and go with the passing of every IT conference and newly released virus. And when dealing with cybersecurity, keeping up with them all can mean the survival — or demise — of a business. If you’re looking for a list of the industry’s most relevant terms, you’ve come… Continue reading 9 essential cybersecurity phrases

9 cybersecurity terms everyone must know

Everyone, from doctors to lawyers, needs to continue learning to stay ahead of the times. Business owners might have it worst of all, oftentimes needing to stay on top of several industries to keep their company running. Keep reading for a refresher on all the latest trends and buzzwords used in the cybersecurity sector. Malware… Continue reading 9 cybersecurity terms everyone must know

IT jargon: a glossary of cybersecurity terms

Everyone hates jargon. It’s ostracizing and off-putting, but somehow we just keep creating more and more of it. For those who have adopted an “if you can’t beat ‘em, join ‘em” philosophy, we have just the list for you. Let’s take a look at some of the most relevant cybersecurity terms making the rounds today.… Continue reading IT jargon: a glossary of cybersecurity terms

Four tips to help you buy the right hardware

Among all the new-fangled gizmos and whatchamacallits that pop up daily, hard drives remain a vital component for all types of computers. It’s completely normal to get a new one every couple of years, but with the overwhelming amount of choices available, a simple purchase becomes a difficult ordeal. Because we don’t have a tech… Continue reading Four tips to help you buy the right hardware

Four considerations before buying hardware

Unlike getting a new pair of sweatpants, the process of buying new hardware isn’t as straightforward. Because there are so many choices out there, it’s hard to go with what your friend has to say or which ones are selling at 50% off. If you want hardware that doesn’t only fit but also compliments your… Continue reading Four considerations before buying hardware

Hardware shouldn’t be bought willy-nilly

The term ‘hard’ in hard drive shouldn’t refer to the difficulty many experience when they set out looking for a new one. It’s hard to deny the importance that hard drives still have to computers of all shapes, sizes, and operating systems — but like the elusive concept of soulmates, how do we know which… Continue reading Hardware shouldn’t be bought willy-nilly

VoIP’s hold-message options are easy

A common refrain heard by installers of traditional PBX phone systems and over-the-internet VoIP systems is “Wait, before you go, what’s best for on-hold music and messages, and how do I set those up?” Usually it’s an easy process for both types of phone systems, but with VoIP solutions it’s typically easier and provides greater… Continue reading VoIP’s hold-message options are easy

VoIP systems keep callers on the line

Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality… Continue reading VoIP systems keep callers on the line

Engaging on-hold messages via VoIP

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously.… Continue reading Engaging on-hold messages via VoIP