Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

Artificial intelligence to reshape VoIP

Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance. Contact Center Operations Thanks to… Continue reading Artificial intelligence to reshape VoIP

How will AI impact internet telephony?

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology. Contact Center Operations… Continue reading How will AI impact internet telephony?

How many types of VoIP services are there?

Should your business deploy a cloud-based or on-premises VoIP system? What’s the difference between software-based VoIP and its mobile counterpart? Which type of VoIP services will suit you most? Featured below is a compilation of all VoIP options and their details to help you answer those questions. VoIP comes in a variety of forms. Do… Continue reading How many types of VoIP services are there?

5 types of VoIP services you should know about

Most business owners and individual users know that making calls via VoIP is cheaper and more feature-rich when compared with the old landline telephony system. Still, you might be unaware of the VoIP service options out there, not to mention how to determine the right one for your needs. So, read on to learn more.… Continue reading 5 types of VoIP services you should know about

Which VoIP service suits me the most?

Gone are the days when you have to spend a large amount of money each month on the telephone bill. Voice over Internet Protocol (VoIP) technology has made it cheaper — and in most cases, free — to place and receive calls. Whether you’re a business owner or an individual user, there is a VoIP… Continue reading Which VoIP service suits me the most?

VoIP’s evolution in 2018

While Voice over IP (VoIP) phone systems may not get as much attention as the cloud or CRM software, you’ll be happy to know there is an evolution in store for 2018. From new features to market trends, here are our predictions for VoIP in the coming year. Faster networks will improve call quality With… Continue reading VoIP’s evolution in 2018

VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them. Faster networks will… Continue reading VoIP trends that will take over 2018

2018 VoIP developments you need to know

According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to.… Continue reading 2018 VoIP developments you need to know

VoIP options: Open source vs. Proprietary

Switching to internet-based phones gives you the chance to enjoy innovative new call features and significant cost reductions. There are a lot of options when choosing which voice over IP (VoIP) platform you use, but first you need to pick whether you’ll use an open-source or proprietary system. What are “proprietary” systems? When most companies… Continue reading VoIP options: Open source vs. Proprietary

VoIP vocab: Open source and Proprietary

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems. What are “proprietary” systems? When most… Continue reading VoIP vocab: Open source and Proprietary