Tech Advisory

Technology Advice for Small Businesses

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VoIP Hardphones vs Softphones

You have just decided to use VoIP as your telephony solution, but now your technician is asking how you want to use it. Do you want traditional desk phones (hardphone) or software-based devices (softphone)? Read on to discover the benefits of each and which ones are most suitable for your needs. What’s a hardphone? A… Continue reading VoIP Hardphones vs Softphones

Discover the VoIP suitable for you

VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which option is most suitable for you. What’s a hardphone? A hardphone is a desk phone that is connected to your… Continue reading Discover the VoIP suitable for you

Choosing the best VoIP option for SMBs

Internet-based technologies like VoIP (Voice over Internet Protocol) are widely used by small- and mid-sized businesses (SMBs) to bolster work productivity and efficiency. There are two kinds of phones to choose from: traditional desk phones (hardphones) or software-based phones (softphones). We’ll break down which is best for your business. What’s a hardphone? A hardphone is… Continue reading Choosing the best VoIP option for SMBs

How to choose the right VoIP solution

Basic internet-based phone calls aren’t new to many of our readers. Skype has been around for over a decade and there are dozens of other free apps with limited features. Picking a voice over IP (VoIP) solution for a small business is still a tricky prospect, though. Let’s take a look at what it… Continue reading How to choose the right VoIP solution

VoIP: What to look for in a provider

The time has passed when small businesses had limited options for internet-based phone calls. Today, there are so many affordable and feature-rich VoIP solutions, and picking the right one often feels overwhelming. The ideal choice will be different for every business, but understanding a few key variables should help you significantly narrow down your options.… Continue reading VoIP: What to look for in a provider

What you need to know to select a VoIP service

Voice over IP (VoIP) technology epitomizes every small-business owner’s IT goals. It’s affordable, flexible, and full of features that make it a valuable long-term investment. There are countless worthwhile VoIP options. You just need to know your priorities and what to look for. Total cost of ownership The most pressing concern when adopting new technology… Continue reading What you need to know to select a VoIP service

New VoIP feature released by Skype

It is no secret that the internet is unsafe, with attacks occuring every second. Having a secure network that ensures privacy when communicating with others through the internet can be even harder. As a solution, Skype recently launched a new feature that guarantees total privacy when conversing. Benefits of using Private Conversations Named ‘Private Conversations’… Continue reading New VoIP feature released by Skype

Skype offers end-to-end encryption feature

Transmitting voice conversations over an internet connection can be risky, with no way of knowing whether or not anyone is tapping your calls. In response to this concern, Skype has just released a new feature that can encrypt all conversations, ensuring more privacy when calling or texting. Benefits of using Private Conversations Named ‘Private Conversations’… Continue reading Skype offers end-to-end encryption feature

Why is Skype’s new feature so important

With more targeted attacks on social networking services than ever, private conversations with your business partners can become public information. To prevent this, Skype has released a new feature that ensures complete privacy by encrypting all types of communication. Here are some of the features. Benefits of using Private Conversations Named ‘Private Conversations’ by Microsoft,… Continue reading Why is Skype’s new feature so important

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact Center Operations Thanks… Continue reading AI-powered VoIP: what businesses can expect