TechAdvisory.org

Technology Advice for Small Businesses

How to minimize VoIP downtime and keep your business connected

Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips. Choose a VoIP provider carefully VoIP providers aren’t created equal. Make sure to… Continue reading How to minimize VoIP downtime and keep your business connected

Tips to minimize VoIP downtime and increase productivity

Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there’s always a chance of downtime since the whole network is connected to the internet. If your internet connection fails, so does your business phone service. This article will provide you with helpful tips to minimize VoIP downtime. Choose a VoIP provider… Continue reading Tips to minimize VoIP downtime and increase productivity

What are the costs associated with owning a VoIP system?

Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without the expensive call rates of old landline telephones. But despite its affordability, there are still several costs associated with implementing a VoIP phone system. 1. Initial costs… Continue reading What are the costs associated with owning a VoIP system?

4 VoIP system costs you need to consider

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system. 1. Initial costs Initial costs are the expenses related to acquiring the VoIP system. Most businesses… Continue reading 4 VoIP system costs you need to consider

Understanding the cost of VoIP phone systems

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you… Continue reading Understanding the cost of VoIP phone systems

How call recording can help your business

Problems tend to occur when an employee can’t remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster. But that’s not all — here are… Continue reading How call recording can help your business

Call recording: How it can benefit your business

Many businesses are looking for ways to boost sales, improve customer service, and grow their business. To achieve these, they’re turning to various technologies such as call recording. But what exactly are the benefits of call recording and why is it essential to your business? Read on to learn more. Pinpoint problem areas Call recording… Continue reading Call recording: How it can benefit your business

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help… Continue reading The benefits of call recording: Get more from your conversations

TDoS: What it is and how to protect against it

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations. What is TDoS? A denial-of-service attack aims to crash a system by bombarding it… Continue reading TDoS: What it is and how to protect against it

Don’t let TDoS attacks ruin your VoIP system

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep… Continue reading Don’t let TDoS attacks ruin your VoIP system

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