Technology Advice for Small Businesses

4 facts about HIPAA and your IT

While HIPAA’s implementation in relation to technology has been problematic to say the least, things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather simply a lack of… Continue reading 4 facts about HIPAA and your IT

Samsung Pay expands payment options

Mobile payment systems have been making great strides in recent years, and are quickly becoming the norm for consumers looking to quickly settle bills for small amounts. While Google Wallet and Apple Pay may be leading the movement to disrupt the payments industry and make the most of NFC technologies, Samsung’s own mobile payment solution… Continue reading Samsung Pay expands payment options

The difference between FXS and FXO

Voice over Internet Protocol (VoIP) systems are designed to provide a reliable and cost-effective telecommunication environment for businesses. If you’re looking to deploy a VoIP telephony system for your company, you’ll probably come across the acronyms FXS and FXO from time to time. But what exactly do these phrases mean? Here, we’ll explain the difference… Continue reading The difference between FXS and FXO

Adding value to your company’s blog

Blogging has gone from being a fun side project for aspiring creatives to an absolute necessity for businesses of all sizes. For many companies, especially small to medium-sized ones, it’s likely to be just about the only web page that is updated with any regularity on their websites. And that’s why you need to be… Continue reading Adding value to your company’s blog

Telemedicine 101

Old retired woman sitting in front of monitor. She has just sent her blood pressure and pulse information to virtual doctor. At the same time, telemedicine physician is looking at her CT x-ray on the screen

Traditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels – this… Continue reading Telemedicine 101

How to respond to criticism online

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so… Continue reading How to respond to criticism online

Your guide to smart BI planning

You have finally decided your small or medium-sized business is ready to utilize Business Intelligence (BI) software. This is a big step for your company and one that must be approached with diligence. If you are not careful the cost of BI software, not to mention training, could far outweigh the actual benefits you end… Continue reading Your guide to smart BI planning

What to consider before you buy a new PC

With the holidays approaching, computers are likely to be among the season’s best-selling gifts. But there are so many different types of computers out there, each with varying specifications and capabilities – how do you find the best one for your needs? Whether you’re purchasing a computer for yourself, for your loved one, or for… Continue reading What to consider before you buy a new PC

Boring brands can succeed on social media

For many business owners who have dabbled in social media, they may think their efforts have been in vain and growing a large social media presence is impossible. They may go as far to believe that social media simply doesn’t work, especially when you don’t have an exciting brand like Nike or Google. The truth… Continue reading Boring brands can succeed on social media

Should you upgrade to iOS 9? Read this first

Apple’s iOS 9 has been available for download for nearly two months now. If you have yet to upgrade, you may wonder whether or not you should. Not everyone has been happy with the new OS, and Apple is still working out the kinks. So if you’re on the fence as to whether or not… Continue reading Should you upgrade to iOS 9? Read this first