Technology Advice for Small Businesses

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BI tool Datazen bought by Microsoft

Business intelligence tools should be on the radar of every entrepreneur. Without them, how can you know where your organization is doing well, where it needs to improve or how it is going to grow? Microsoft recognizes the growing significance of the business intelligence market and has just acquired Datazen, a three-year-old business intelligence and… Continue reading BI tool Datazen bought by Microsoft

Datazen BI tool acquired by Microsoft

Microsoft just upped the ante on the business intelligence front once again by acquiring the three-year-old business intelligence and data visualization platform Datazen. The purchase increases Microsoft’s hold on the business intelligence market, an area on which it is clearly already focused its free Power BI product for mobiles was released earlier this year. Every… Continue reading Datazen BI tool acquired by Microsoft

How to retain customers with email marketing

As a small business owner you’ve gone through the painstaking effort of making your products or services known to potential clients. Once you’ve managed to close the deal, the next step is to plan how to get repeat business from those clients. You can do just that by using email marketing to retain clients for… Continue reading How to retain customers with email marketing

Using email marketing to retain customers

Email marketing has been around for a long time, and it certainly works if you want to increase your business’s income. Your clients will most likely provide their email addresses when they purchase your products or services, and it is up to you to make the most out of this valuable piece of information. You… Continue reading Using email marketing to retain customers

Retain customers with email marketing

After designing your company’s website, writing perfect pitch pages, and driving traffic to landing pages, you finally made a new online sale to a first-purchase customer. This customer has seen the value of your products or services. Why else would they purchase from you? But in addition to a nice increase in revenue, you also… Continue reading Retain customers with email marketing

Business continuity exercise 101

Disasters, whether in the form of man-made errors or natural causes, are a business’s worst fear. Imagine coming to your office one morning to find the internal servers destroyed overnight by a massive flood. This could be the end of the road for your company, unless you have a business continuity plan (BCP) to cope… Continue reading Business continuity exercise 101

5 steps to a business continuity exercise

Business continuity plans (BCP) are designed to protect your company’s resources and data in the event of a disaster. Backing up data, getting insurance and marking rally points are some of the main components of a BCP. One of the most important processes is running an exercise to test whether the BCP actually works. But… Continue reading 5 steps to a business continuity exercise

Conducting business continuity exercises

Unexpected disasters can completely catch your business off guard, and when they do you’ll have a hard time trying to get things back in order. Most business owners are aware of potential problems, so they usually have a business continuity plan (BCP) already in place. But testing these plans to find loopholes and room for… Continue reading Conducting business continuity exercises

Benefits of CRM for businesses

At the end of the day, the success of any business comes down to whether it’s making a profit. But building and maintaining relationships with the customer base responsible for that revenue is even more significant. Visionary business owners are implementing customer relationship management (CRM) systems as a part of their business operations. Imagine a… Continue reading Benefits of CRM for businesses

How CRM boosts business revenue

There are several factors that contribute to a business’s success, whether it’s a good location, quality products and services or a well-planned marketing strategy. But in addition to these, the one important component that every company should have is a reliable customer relationship management (CRM) system. As a business owner you know that a solid… Continue reading How CRM boosts business revenue