Tech Advisory

Technology Advice for Small Businesses

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The best features of Android’s Nougat 7.0

The good news? Google will be rolling out more features for Android 7.0 Nougat and Marshmallow devices earlier than expected! The bad news? Google hasn’t yet confirmed which devices are eligible for the latest upgrades. In the meantime, here are four prominent features you should be keeping your eyes on: Quick Switch What this feature… Continue reading The best features of Android’s Nougat 7.0

Four noteworthy Nougat 7.0 features

For Android users, not only does a new operating system entail a new, confectionary-inspired name, but also a handful of features to look out for — case in point, Android 7.0 Nougat. Even better, older smartphone users can expect to enjoy it too, thus revoking Google Pixel of its exclusive privilege. Read on for four… Continue reading Four noteworthy Nougat 7.0 features

Breaking down Nougat 7.0’s major upgrades

It’s official. Google Pixel users have lost one of their best bragging rights. The latest addition to the family is considered to be one of the most advanced devices on the market. But Android 7.0, one of the most recognized software features, will soon be available to users with older smartphones. Let’s take a sneak… Continue reading Breaking down Nougat 7.0’s major upgrades

Microsoft and Citrix: a match made in heaven

Azure and XenDesktop may not be household names, but the newest partnership between Microsoft’s cloud platform and Citrix’s virtualization client are making big waves in the industry. Announced at Citrix’s annual partner Summit, the newest thing in virtualization is a win for everyone. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud platform. With… Continue reading Microsoft and Citrix: a match made in heaven

Virtualization giants are pairing up

For companies trying to create employee desktops stored on a server and delivered over the internet, security and optimization often entail a mess of vendors, settings, and updates. Thankfully, two of the biggest names in the industry just announced a partnership that aims to simplify the whole process. For those who don’t know, Azure is… Continue reading Virtualization giants are pairing up

Azure and XenDesktop cozy up to each other

Microsoft has been working closely with software vendors to make it easier for businesses of all sizes to have access to virtualization services. The latest development in this effort has resulted in cheaper, simpler, and more modern solutions to the complexities of remote desktop administration. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud… Continue reading Azure and XenDesktop cozy up to each other

Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that… Continue reading Personalizing service with video chat

Online video chat enhances customer service

More companies will launch online video chat as a customer service platform by 2018…and it’s about time. Businesses have never been more eager to please, thanks in part to customer service satisfaction scoring sites and apps, which is how competition got increasingly tough. The eventual integration of online video chat as a customer service platform… Continue reading Online video chat enhances customer service

Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few… Continue reading Enhance customer service through video chat

The wait for Microsoft Teams is over!

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference. Smarter… Continue reading The wait for Microsoft Teams is over!