Tech Advisory

Technology Advice for Small Businesses

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Guidelines on monitoring your employees’ online activities

There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide to monitor your employees, we have some guidelines for you to follow for a smooth implementation process. The case for monitoring Here are several reasons… Continue reading Guidelines on monitoring your employees’ online activities

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful… Continue reading Should you monitor your employees’ online activities?

Prevent hackers from stealing healthcare data

Advances in IT have transformed paper medical records into digital files that can easily be accessed and stored. Sadly, this development has also resulted in sensitive healthcare data, or personal health information (PHI), becoming a bigger target for hackers. Because of this, healthcare providers must remain vigilant against all forms of cyberattacks. From financial information… Continue reading Prevent hackers from stealing healthcare data

Protect healthcare data from cybercriminals

Hospitals and other healthcare organizations rely on the integrity of their medical data. Unfortunately, healthcare systems — especially those that involve data entry software, prescription management systems, or electronic medical records — are often targeted by hackers. That’s why healthcare providers must do everything they can to protect highly sensitive medical data. From financial information… Continue reading Protect healthcare data from cybercriminals

How to prevent healthcare data breaches

Cloud-based healthcare systems have vastly improved medical services. Digitization has allowed hospitals and clinics to provide better patient care and greater accessibility to information. However, it has also increased the risk of personal health information (PHI) cybertheft. For this reason, healthcare cybersecurity experts are working harder than ever to protect PHI. From financial information to… Continue reading How to prevent healthcare data breaches

How to reduce IT costs with thin and zero clients

If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn’t mean you should settle for cheap but old or low-end models. Instead, consider investing in thin or zero clients. What are thin and zero clients? Thin clients are stripped-down computers with… Continue reading How to reduce IT costs with thin and zero clients

Cut your IT costs by investing in thin and zero clients

Cutting costs is great for business, but only if doing so does not result in lower-quality products or services. You can achieve this kind of compromise in your IT system, too. Instead of investing in expensive computer hardware, you can opt for affordable but powerful thin and zero clients. What are thin and zero clients?… Continue reading Cut your IT costs by investing in thin and zero clients

Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll likely offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll likely break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines,… Continue reading Cutting IT hardware costs with thin and zero clients

Top reasons to record your business calls

Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation and boost customer satisfaction. #1. Improve customer service One of the most important reasons why businesses… Continue reading Top reasons to record your business calls

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next… Continue reading Why your business should record calls