Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

Your biggest security threat isn’t human — it’s the bots

While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a… Continue reading Your biggest security threat isn’t human — it’s the bots

AI is great, but it creates a security blind spot

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent… Continue reading AI is great, but it creates a security blind spot

Finding your fit: A beginner keyboard buyer’s guide

Your keyboard is one of the most-used tools on your desk, so choosing one should never be an afterthought. In this post, you’ll learn how to evaluate switch feel, connectivity, layout options, and other critical features that make a difference in everyday use. Key switch type Key switches determine how a keyboard feels and responds.… Continue reading Finding your fit: A beginner keyboard buyer’s guide

Typing smart: A practical guide to picking the perfect keyboard

The right keyboard can transform how you work, play, and create. With so many designs and features available, the search can feel overwhelming. Here are some important factors to consider to help you select a keyboard that matches your needs and style. Key switch type Key switches determine how a keyboard feels and responds. Mechanical… Continue reading Typing smart: A practical guide to picking the perfect keyboard

Keys to comfort and performance: Choosing the right keyboard

A good keyboard balances comfort, efficiency, and personal preference. We’ll walk through each factor to consider, from mechanical switches to compact layouts, so you can make a confident, informed choice for work or play. Key switch type Key switches determine how a keyboard feels and responds. Mechanical switches use individual springs and housings for each… Continue reading Keys to comfort and performance: Choosing the right keyboard

AI tools for smarter VoIP communication

Technology has long shaped how businesses engage with customers, from tools such as the telephone to modern innovations such as email. Today, artificial intelligence (AI) is revolutionizing how businesses use Voice over Internet Protocol (VoIP) systems, particularly by making customer interactions smarter and more impactful. Read on to learn how AI tools are transforming VoIP-based… Continue reading AI tools for smarter VoIP communication

AI-powered VoIP to take customer communication to new heights

From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions. Let’s examine how AI-driven innovations work with VoIP to raise the bar for customer communication.… Continue reading AI-powered VoIP to take customer communication to new heights

How to use AI with VoIP to enhance customer engagement

Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage… Continue reading How to use AI with VoIP to enhance customer engagement

Improve your OneNote experience with Copilot

Microsoft OneNote has long been a go-to tool for organizing your notes. But now, with the integration of Microsoft Copilot, the possibilities are endless. Whether you want to boost your productivity or simplify your note-taking, here are nine impactful ways to use Copilot in OneNote. Summarize and simplify notes Copilot can condense your notes into… Continue reading Improve your OneNote experience with Copilot

How Copilot enhances your OneNote experience

Say goodbye to manual tasks. Learn how Copilot in OneNote helps you automate your workflow, streamline content organization, and create study materials. Here are nine powerful ways to unlock Copilot’s full potential. Summarize and simplify notes Copilot can condense your notes into digestible summaries. Whether it’s a single page or an entire notebook, Copilot quickly… Continue reading How Copilot enhances your OneNote experience