Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

Integrating UCaaS and CCaaS: A smarter approach to business communication

The future of business communication is unified. Learn why converging Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems is a game-changer for SMBs looking to thrive in a remote-friendly, cloud-powered world, and what steps to take to make that transition smoothly. The business world is shifting quickly, and cloud-based tools are at the center of… Continue reading Integrating UCaaS and CCaaS: A smarter approach to business communication

The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships. The business world is shifting quickly, and cloud-based tools are at the center of… Continue reading The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

The virtual shift: How telemedicine is transforming healthcare experience

Long waiting times at the clinic are now a thing of the past. Today, you can get the care you need, exactly when you need it. This article explores how telemedicine is making healthcare more accessible, efficient, and personalized, from virtual doctor visits to real-time health tracking. What is telemedicine? Telemedicine utilizes digital technology to… Continue reading The virtual shift: How telemedicine is transforming healthcare experience

Healthcare without borders: How telemedicine is enhancing patient care

Discover how technology is giving healthcare a digital upgrade. Let’s explore how telemedicine is improving healthcare for patients and providers alike, offering improved access to specialists, significant cost savings, and more efficient health monitoring. What is telemedicine? Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and… Continue reading Healthcare without borders: How telemedicine is enhancing patient care

From clinics to clicks: Why telemedicine is becoming the new normal in patient care

Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice. What is telemedicine? Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to… Continue reading From clinics to clicks: Why telemedicine is becoming the new normal in patient care

The ghost in the machine: Securing your business from AI-powered threats

When it comes to insider threats, the focus is often on human error, but what about the “ghosts in the machine”? These are the countless applications, software, and automated systems — each with its own non-human identity (NHI) — that keep your business running. The proliferation of NHIs was already a complex security issue, but… Continue reading The ghost in the machine: Securing your business from AI-powered threats

Your biggest security threat isn’t human — it’s the bots

While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a… Continue reading Your biggest security threat isn’t human — it’s the bots

AI is great, but it creates a security blind spot

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent… Continue reading AI is great, but it creates a security blind spot

Finding your fit: A beginner keyboard buyer’s guide

Your keyboard is one of the most-used tools on your desk, so choosing one should never be an afterthought. In this post, you’ll learn how to evaluate switch feel, connectivity, layout options, and other critical features that make a difference in everyday use. Key switch type Key switches determine how a keyboard feels and responds.… Continue reading Finding your fit: A beginner keyboard buyer’s guide

Typing smart: A practical guide to picking the perfect keyboard

The right keyboard can transform how you work, play, and create. With so many designs and features available, the search can feel overwhelming. Here are some important factors to consider to help you select a keyboard that matches your needs and style. Key switch type Key switches determine how a keyboard feels and responds. Mechanical… Continue reading Typing smart: A practical guide to picking the perfect keyboard