Category Archives: General Articles C

Flash to be stopped in Office 365

If you are one of the few Office 365 users who embeds Silverlight, Shockwave, or Flash content in your documents, your pastime will soon be a thing of the past. Over a week ago, Microsoft announced that Office 365 would completely block said media by January 2019. Microsoft recently announced plans to eventually stop the […]

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Tips and tricks on Windows 10

If you think you haven’t maximized all that Windows 10 has to offer, you’re probably right. Windows 10’s recent updates include a few small but useful enhancements that’ll make your life easier. Aside from the Start Menu’s return or the Cortana display enhancements, there’s more to Microsoft’s snazzy operating system that you probably haven’t used. […]

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Mitigating healthcare insider threats

The healthcare industry is unique in that the biggest data security threat comes from insider breaches.The main reason for these unauthorized hacks is financial gain. So how can healthcare organizations protect themselves against insider threats? Read on. #1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and disclosures of […]

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Nation-state hackers inflict destructive malware

A destructive, new malware has surfaced in at least 500,000 home and business routers across 54 countries. Security researchers warned that the infected devices could “self-destruct” as the said malware named VPNFilter can maintain presence even after a successful reboot. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and TP-Link networking […]

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“Black Dot of Death” locks iOS messaging app

People who use iPhones, iPads, and Macs are at risk of encountering a Unicode attack that can cause the messaging app to crash and lock up the device. The good news is a workaround has been found which can restore the state of said Apple products. What is going on? A bug, known as “Black […]

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How to configure your new Windows 10 laptop

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft’s operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let’s get you started. #1 Check for updates Your new laptop should check for updates automatically, but you […]

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WordPress security updates: Yay or nay?

WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do websites sometimes crash after an update, and what can you do to prevent that from happening? Be […]

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Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

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Android P: Features to Look Forward To

Fans of Android mobile devices look forward to each new version of Google’s operating system as it shows off new features. Aside from being easier and more efficient for developers to create applications on it, there are some improvements for consumers to look forward to when they update or buy a device that runs the […]

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Virtualization is not the same as the cloud

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualization Imagine a company with five servers, each assigned a single task such as storage, […]

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