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Technology Advice for Small Businesses

Telemedicine 101

Old retired woman sitting in front of monitor. She has just sent her blood pressure and pulse information to virtual doctor. At the same time, telemedicine physician is looking at her CT x-ray on the screen

Traditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels – this… Continue reading Telemedicine 101

How to respond to criticism online

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so… Continue reading How to respond to criticism online

How to diffuse negative online commentary

Between the smartphones, iPads and desktops we all use, more and more people are spending hours of their day on the Internet. And at one point or another, someone is likely to say something bad about your business online. Whether it is true or not, you need to know how to respond when it happens… Continue reading How to diffuse negative online commentary

How to respond to negative feedback online

From restaurants to sports equipment vendors, no business is immune from negative feedback online. With more and more people spending hours on the Internet every day, customers are quick to voice their opinions about businesses. And their comments aren’t always positive. You might wonder how do you respond when you receive a negative review from… Continue reading How to respond to negative feedback online

Your guide to smart BI planning

You have finally decided your small or medium-sized business is ready to utilize Business Intelligence (BI) software. This is a big step for your company and one that must be approached with diligence. If you are not careful the cost of BI software, not to mention training, could far outweigh the actual benefits you end… Continue reading Your guide to smart BI planning

Tips for smart BI planning

Implementing Business Intelligence (BI) software and other tools can help your company grown by leaps and bounds. However, it has to be planned for with the proper level of diligence and care to truly be beneficial to your business. Haphazardly installing BI software can result in an expensive misstep that sees you fall behind the… Continue reading Tips for smart BI planning

Why you should plan for BI wisely

Business Intelligence (BI) software has helped thousands of small and medium-sized businesses around the globe increase profits and improve efficiency. If you think your business will enjoy similar success by simply installing some software you are sorely mistaken. You must plan BI implementation wisely in order to see the results you want. Here are a… Continue reading Why you should plan for BI wisely

4 benefits of online scheduling

As healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s decision, convenience has become another key area patients look at when choosing a healthcare facility. Online scheduling, in particular, has become something more… Continue reading 4 benefits of online scheduling

5 tips for buying a new computer

The holiday season is approaching fast, and many people are currently looking to purchase presents for their loved ones. Tech items like computers are likely to be among the most popular gifts. But there are so many different computers out there, meaning that finding the perfect one can be difficult. We’ve outlined some tips that… Continue reading 5 tips for buying a new computer

Things to consider when buying a new computer

Purchasing a new computer can be a daunting task, especially if you’re not familiar with its components. You’ll want to make sure you make the right choice so you don’t end up buying one that becomes obsolete within just a few months. How much money should you spend? Which model is the best for you?… Continue reading Things to consider when buying a new computer