TechAdvisory.org

Technology Advice for Small Businesses

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance… Continue reading Can AI empower customer service agents?

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that… Continue reading AI-powered advances in customer support

How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning… Continue reading How AI improves customer service

What you must know about Google I/O 2018

Google I/O 2018 is over, and the conference was packed with announcements. After CEO Sundar Pichai started the event by reminding the tech industry to be responsible for the services and tools they build, the updates on Google’s new creations and the upcoming version of Android got everyone excited. Find out what announcements stole the… Continue reading What you must know about Google I/O 2018

Highlights from Google I/O 2018

The Google I/O event brings major executives, engineers, and platform developers together to talk about the latest features and developments. This year’s conference just ended, and it looks like consumers have plenty to look forward to. What happened at Google I/O 2018? While the primary focus of the Google I/O conference was on the developers,… Continue reading Highlights from Google I/O 2018

The future of Android at Google I/O 2018

Google’s major conference has come and gone. Its keynote speech gives consumers a sneak peek at Google Assistant and the next version of Android. This will help developers get their integrations, services and apps ready before the search engine giant releases its new stuff. What is Google planning for 2018 and beyond? Read on to… Continue reading The future of Android at Google I/O 2018

Google Assistant: New features unveiled

At this year’s South By Southwest (SXSW) conference in Austin, Google created a Google Assistant Fun House to display the many features of its AI assistant platform. Apart from the basic tasks it can perform on a smarthome, Google wanted to flaunt some of its unique uses, including a beer vending system and a sock… Continue reading Google Assistant: New features unveiled

Google’s AI helper gets new features

As with any trade show or conference in which Google participated the last few years, the South by Southwest (SXSW) expo witnessed another unique exhibit. This time around, they set up a Google Assistant Fun House that features unique actions and capabilities, including a machine that allows you to order beer from your couch, a… Continue reading Google’s AI helper gets new features

The Google Assistant Fun House at SXSW

Google brought their “voice-activated insanity” as a feature of their Google Assistant Fun House at the South by Southwest (SXSW) expo in Austin this year. The limited product exhibit showcased the unique capabilities of their AI assistant platform, such as a sock-folding robot and a system to order beer from your sofa. Here are other… Continue reading The Google Assistant Fun House at SXSW

Using Cortana to Organize Business

You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you’ll be on your way to becoming an AI-powered organization. To take advantage of Cortana, you should… Continue reading Using Cortana to Organize Business

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