Tech Advisory

Technology Advice for Small Businesses

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3 ways AI is revolutionizing healthcare

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list. Virtual personal health assistants At the helm of the AI revolution are virtual… Continue reading 3 ways AI is revolutionizing healthcare

AI is changing the face of healthcare

Technological advancements have a tremendous effect on the healthcare industry. Something called machine learning is the first step toward artificial intelligence (AI) and it’s already streamlining service delivery for those in the medical profession. Here are a few examples your practice could be missing out on. Virtual personal health assistants At the helm of the… Continue reading AI is changing the face of healthcare

How AI helps e-commerce businesses

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter. Predicting what your… Continue reading How AI helps e-commerce businesses

Can AI enhance your e-commerce business?

Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs. So if your organization has an e-commerce component,… Continue reading Can AI enhance your e-commerce business?

What you need to know about e-commerce & AI

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck.… Continue reading What you need to know about e-commerce & AI

Microsoft expands Bing’s Visual Search

How many times have you wanted to search the internet for something you didn’t know the name of? It’s a common problem that Microsoft helps solve with AI features included in its search engine, Bing. Visual Search allows users to replace text queries with images for more nuanced results and it’s now available on your… Continue reading Microsoft expands Bing’s Visual Search

Get the most out of Bing’s Visual Search

Years ago, Microsoft released a feature for its Bing search engine that lets users upload photos in lieu of text-based queries. It’s a helpful feature that will soon be added to a slew of mobile devices and browsers. Let’s take a closer look at what’s coming. How does visual search work? Bing has indexed billions… Continue reading Get the most out of Bing’s Visual Search

Improvements coming to Visual Search in Bing

How would you search the internet for an item you didn’t know the name of? Throwing together a few descriptive words probably isn’t enough to find what you’re looking for, but what if you could search using just an image? Microsoft’s Bing lets you do exactly that and it’s receiving some big upgrades. How does… Continue reading Improvements coming to Visual Search in Bing

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance… Continue reading Can AI empower customer service agents?

AI-powered advances in customer support

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that… Continue reading AI-powered advances in customer support