Technology Advice for Small Businesses

How to get the most out of your VoIP data

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Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. Keep reading for coverage of… Continue reading How to get the most out of your VoIP data

VoIP delivers big data to small businesses

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Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility — but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret. VoIP… Continue reading VoIP delivers big data to small businesses

VoIP: 5 security tips for SMBs

As SMBs continue their steady transition away from traditional telephony services in favor of VoIP, threats of cybercrime and fraud are more common than ever before. Risks to VoIP systems are distinctly unique from those posed to your other networks and understanding how to combat them is critical. Here are 5 tips for securing your… Continue reading VoIP: 5 security tips for SMBs

5 tricks for thwarting VoIP threats

The VoIP market continues to grow and doesn’t show any signs of stopping. As its use becomes more widespread, so too do the security threats against it. Although these type of attacks haven’t received as much media attention as ransomware and phishing, they’re no less dangerous or damaging to your SMB. Let’s examine 5 five… Continue reading 5 tricks for thwarting VoIP threats

5 tips for securing your VoIP services

Not that long ago, VoIP services were a new and revolutionary concept. Nowadays, internet-based voice communication is commonplace among SMBs, which means it’s time to turn our attention toward improving their security. Without a thorough understanding of what is needed to protect your VoIP systems, you could be vulnerable to cyberattacks. Let’s take a closer… Continue reading 5 tips for securing your VoIP services

Take work home with VoIP

Every business owner understands that happy employees equal happy clients, and happy clients are always good for business. However, in such a fast paced and high pressure world, this can be tough to achieve. This is true if you don’t have any VoIP systems in place. A good VoIP network allows you to create work… Continue reading Take work home with VoIP

Turn your home into an office with VoIP

So you’ve noticed that the work rate in the office has been slowing down lately. Perhaps it’s because the job is too stressful. Or maybe most of your employees live far away from the new office. Whatever the reason, it’s probably best to try something new. But what can you do to get your employees… Continue reading Turn your home into an office with VoIP

Empower work at home employees with VoIP

As a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties everyday of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to work from home. This allows your… Continue reading Empower work at home employees with VoIP

How to optimize your VoIP performance

You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn’t up to par? What if your staff is confused by the technology? What if you have to deal… Continue reading How to optimize your VoIP performance

How to enhance your VoIP call performance

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try,… Continue reading How to enhance your VoIP call performance