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Technology Advice for Small Businesses

VoIP: Cloud-hosted or On-premises?

You’ve decided that the benefits of VoIP phone systems are too substantial to ignore any longer. But before you start searching for the right VoIP solution, you need to know which deployment method will work best for your business — cloud-hosted or on-premises. Installation and maintenance On-premises VoIP phone systems are installed at your company’s… Continue reading VoIP: Cloud-hosted or On-premises?

Five steps to ensure VoIP service continuity

Telecommunications systems are extremely valuable, especially for businesses focused on sales and customer service. One day without these services can prove fatal for any business, which is why a well-crafted disaster recovery plan that protects Voice over IP (VoIP) networks is crucial. If your business relies on VoIP phone systems, here’s what you can do… Continue reading Five steps to ensure VoIP service continuity

Is VoIP part of your disaster recovery plan?

Disasters can strike at any time, and can put you out of business if you’re unprepared. One way they can do the most damage is by disrupting your Voice over IP (VoIP) systems. If they’re offline, you lose customers, productivity, and money by the minute. To avoid this, follow these simple disaster recovery procedures. Invest… Continue reading Is VoIP part of your disaster recovery plan?

Stay on the line with a VoIP continuity plan

Voice over IP (VoIP) phone systems offer far superior mobility, functionality, and cost-efficiency than traditional landlines. But like any computer system, it can be vulnerable to service disruptions, equipment failure, and cyberattacks. With proper preparation, however, your phone systems can weather any disaster. Invest in VoIP monitoring services Before implementing any disaster recovery solutions, it’s… Continue reading Stay on the line with a VoIP continuity plan

What are the advantages of VoIP?

As a small- to medium-sized business, you need to do everything that you can to keep costs down. If you’re still using traditional phone systems as your sole communication solution, a much more affordable VoIP solution is something you should consider. Here’s why. What is VoIP? VoIP, or Voice over Internet Protocol, is a technology… Continue reading What are the advantages of VoIP?

Why are businesses using VoIP?

VoIP phone systems have come a long way from the early days of glitchy calls and limited features. Today, they’re an integral part of small- to medium-sized businesses’ telecommunications strategies. But what exactly are they and what benefits can they bring your business? What is VoIP? VoIP, or Voice over Internet Protocol, is a technology… Continue reading Why are businesses using VoIP?

Should you use Voice over IP?

You’ve probably heard of VoIP phone systems by now. But do you know what they are and why they’re so popular among small- to medium-sized businesses? If you’re reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise. What is VoIP? VoIP, or Voice over Internet Protocol, is a technology that… Continue reading Should you use Voice over IP?

How to protect your VoIP system from phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call. Your business will be well-served by guarding itself from… Continue reading How to protect your VoIP system from phishing

Scammers are creating new scams just for VoIP

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. Naturally, shrewd scammers have found a way to use VoIP as a means to carry out ‘vishing scams,’ a new type of phishing whereby fraudsters make phone calls, pose as a business or financial partner, and request private details. Understanding these scams well is… Continue reading Scammers are creating new scams just for VoIP

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to… Continue reading VoIP phishing: how scammers do it

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