Tech Advisory

Technology Advice for Small Businesses

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Preventing theft of service in VoIP

VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is critical, so if you want to learn how to do it, read on. What is theft of service? Internet-based phone systems… Continue reading Preventing theft of service in VoIP

What is VoIP theft of service?

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look. What is theft of… Continue reading What is VoIP theft of service?

What you need to know about your VoIP’s QoS

Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS. What is QoS? VoIP providers and… Continue reading What you need to know about your VoIP’s QoS

The importance of QoS in VoIP

Voice over Internet Protocol (VoIP) has become many small- to medium-sized businesses’ top communication system of choice. While there are many vendors that offer different VoIP packages with their respective features, you should look into their Quality of Service (QoS) to know which one could meet your company’s needs. Here’s a quick overview of what… Continue reading The importance of QoS in VoIP

Why QoS matters for VoIP

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these… Continue reading Why QoS matters for VoIP

Get VoIP-ready for the holidays

Small business owners understand the nuisance that comes with the holiday season. Fortunately, Voice over Internet Protocol (VoIP) systems offer numerous cloud-enabled features that ought to help you handle large volumes of calls and cover periods when you are closed throughout the shopping season. However, if you don’t optimize their utility, you may run into… Continue reading Get VoIP-ready for the holidays

Do you need VoIP this holiday season?

The holiday season is upon us — and businesses are likely to experience their phones ringing off the hook. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. To ensure crystal clear calls, follow these useful VoIP system tips.… Continue reading Do you need VoIP this holiday season?

VoIP tips to get ready for the holidays

As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here’s how to do just that. Check your VoIP equipment Sometimes, problems with VoIP don’t have anything to do with your service provider or even the underlying servers… Continue reading VoIP tips to get ready for the holidays

Expand your VoIP mobile capabilities

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors which will make your VoIP more mobile, while ensuring both your customers and employees remain satisfied and can communicate hassle-free. To cater to your out-of-office… Continue reading Expand your VoIP mobile capabilities

VoIP on-the-go

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers. The challenge is how you can expand your VoIP… Continue reading VoIP on-the-go