TechAdvisory.org

Technology Advice for Small Businesses

How VoIP features can turn on-hold time into valuable moments

Clients often have to deal with being put on hold during a phone call and greeted by dull music or repetitive messages that do little to ease the frustration of waiting. As a business owner, you can do several things to make this experience better for your clients. Enhancing the on-hold experience is not only… Continue reading How VoIP features can turn on-hold time into valuable moments

Top VoIP tips to enhance clients’ on-hold experience

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable… Continue reading Top VoIP tips to enhance clients’ on-hold experience

VoIP problems? Here’s how to fix them

To save money and increase efficiency, small- and medium-sized businesses should consider switching to Voice over Internet Protocol (VoIP) phone systems. However, it is important to understand how to properly use this technology and troubleshoot any issues that may arise. Here are some common VoIP issues and their solutions. Jitter Jittery or crackly audio on… Continue reading VoIP problems? Here’s how to fix them

Business VoIP: Tips to troubleshoot common issues

Many small- or medium-sized businesses could benefit from switching to Voice over Internet Protocol (VoIP) phone systems. But you can’t take advantage of the cost savings or improved efficiency without understanding how to use this technology properly and deal with the occasional issue. Here are some of the most common VoIP issues and how to… Continue reading Business VoIP: Tips to troubleshoot common issues

Here’s how to fix the most common VoIP issues

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience… Continue reading Here’s how to fix the most common VoIP issues

An overview of VoIP Quality of Service

Have you been experiencing dropped calls or garbled audio during Voice over Internet Protocol (VoIP) calls? Although cloud phone services can offer significant benefits over traditional phone services, they cannot always ensure consistently high-quality phone service. In this article, we will highlight the importance of VoIP quality of service (QoS) and explain how to set… Continue reading An overview of VoIP Quality of Service

Understanding VoIP Quality of Service

It’s common to encounter call quality problems while using Voice over Internet Protocol (VoIP) phones, even if you have a fast internet connection. This is a widespread issue faced by users of hosted phone services. Optimizing your Quality of Service (QoS) network can help alleviate the headaches that often come with VoIP technology. In this… Continue reading Understanding VoIP Quality of Service

The Importance of VoIP Quality of Service for business communication

Quality of Service (QoS) is crucial when selecting a Voice over Internet Protocol (VoIP) provider, as you may experience call quality issues even with a strong internet connection. These problems can be costly and time-consuming to resolve, potentially requiring the temporary shutdown of your communication system. Implementing a reliable VoIP QoS network can assist you… Continue reading The Importance of VoIP Quality of Service for business communication

A step-by-step guide to migrating your unified communications to the cloud

Many businesses are turning to cloud-based unified communications (UC) solutions, such as Unified-Communications-as-a-Service (UCaaS), to facilitate employee collaboration and improve customer experience. This article provides you with valuable insights, best practices, and additional tips to prepare for a hassle-free migration from on-premises unified communications to cloud-based UC. Consider going hybrid The migration of UC systems… Continue reading A step-by-step guide to migrating your unified communications to the cloud

Cloud unified communications migration made simple: A comprehensive guide

Moving your unified communications (UC) system to the cloud offers global accessibility for your business operations. It allows you to manage your UC from any location, eliminating the need to travel to a specific site for reconfigurations or wait for updates to take effect. Additionally, basic administrative tasks can be performed by team members themselves… Continue reading Cloud unified communications migration made simple: A comprehensive guide

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