Technology Advice for Small Businesses

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How to avoid your own Delta IT disaster

Earlier this year, thousands of Delta passengers worldwide were grounded due to a power outage that halted critical IT operations. This was a huge problem not only for the many delayed travelers, but also for the airline company itself. Within three days, the airline company cancelled around 2300 flights and paid over millions of dollars… Continue reading How to avoid your own Delta IT disaster

What can we learn from Delta’s IT outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss. That doesn’t even account for the considerable reputational damage from… Continue reading What can we learn from Delta’s IT outage?

4 Lessons to learn from Delta’s DR failure

Delta is paying big for the IT outage that occurred last month: millions of dollars in damages, 2300 cancelled flights, and significant reputational damage. Despite the harsh cut to the airline’s bottom line, Delta will probably still survive. But the real question is this: Can your business survive after long periods of downtime? A natural… Continue reading 4 Lessons to learn from Delta’s DR failure

Best CRM Software Options for 2016

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the… Continue reading Best CRM Software Options for 2016

Best Options for CRM Software in 2016

As the saying goes, “absence makes the heart grow fonder.” If oceans were to separate you from your loved ones, what would you do? Would you communicate as much as you used to? Would you still check in from time to time? Now, apply this sentiment to your business; what would happen if communication with… Continue reading Best Options for CRM Software in 2016

2016’s Best CRM Software Options

What are the components of a good CRM software? Must it fit into your budget? Should it be easily navigable? Or must it have a simple interface? All the aforementioned qualities are vital, but none of them are important if they don’t meet all your business’s unique needs.The more pressing question is this: how would… Continue reading 2016’s Best CRM Software Options

5 ways to make tech trends work for you

What tech fads has your SMB recently written off as silly and not worth your time? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem at first, these trends helped to make a lot of businesses a lot of money. Navigating the quickly rising and falling auspices of the tech world may seem… Continue reading 5 ways to make tech trends work for you

5 tips for cashing in on tech trends

More money on less investment, that’s the dream, right? Well, counterintuitive as it may seem, flash-in-the-pan tech fads and trends may be just the way to achieve that. With the right tools, you can associate your SMB with popular new technologies without much investment. These are our five tips on how to cash in on… Continue reading 5 tips for cashing in on tech trends

5 ways to get the most out of the latest fads

Have you seen folks wandering around downtown, staring at their phone like it was a map pointing them to a pot of gold? Or ordering pizza over a Facebook chat conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads,… Continue reading 5 ways to get the most out of the latest fads

Data in, buzzword out

One of your business’s most valuable assets is data, and ensuring its safety should be a top priority for your IT department. But what of the fact that there are so many different types of data nowadays? It seems like every few months there’s a new buzzword for the latest flavor, so it’s important that… Continue reading Data in, buzzword out