Tech Advisory

Technology Advice for Small Businesses

powered by Pronto Marketing

The importance of updating firmware

Businesses today are aware of the importance of regularly updating the different software they use to keep these running optimally and protected against cyberthreats. However, they often overlook the firmware of their computers and other devices. At best, firmware is only updated if there’s an issue with the hardware. But it’s actually a good idea… Continue reading The importance of updating firmware

How updated firmware keeps cyberattacks at bay

Your business may have all the latest cybersecurity solutions in place, but if you haven’t updated your computers’ firmware in a while, you may still be at risk of data breaches and other cyberattacks. Here’s how updating firmware can beef up your company’s cyber defenses. What is firmware? Firmware is a basic type of software… Continue reading How updated firmware keeps cyberattacks at bay

Why you should update your firmware

These days, cyberattacks are inevitable for any and all businesses, regardless of size or sector. Businesses that use computers with outdated firmware are particularly vulnerable to an attack and all the security risks associated with it. What is firmware? Firmware is a basic type of software that is embedded into every hardware component in computers,… Continue reading Why you should update your firmware

Why your company should record calls

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.… Continue reading Why your company should record calls

Recording calls is good for business — here’s why

Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature. By listening to recorded calls, you can find… Continue reading Recording calls is good for business — here’s why

Why call recording is advantageous for businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality. In turn, you can reap the following… Continue reading Why call recording is advantageous for businesses

Master OneNote in no time

OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users. Here’s how you can master this app. Organize… Continue reading Master OneNote in no time

Take notes the modern way with OneNote

Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall and better understand them later. Thanks to new technologies, you now have more ways to take notes than just using pen and paper. With your mobile… Continue reading Take notes the modern way with OneNote

Simplify note-taking with OneNote

OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app. Organize your digital notebook While both… Continue reading Simplify note-taking with OneNote

What is single sign-on and what are its benefits?

Secure logins are a necessity in business, but managing so many user credentials can get tedious. The good news is that you can simplify your organization’s login processes without compromising security by deploying single sign-on. What is single sign-on (SSO)? Single sign-on allows you to use one username and one password to provide secure access… Continue reading What is single sign-on and what are its benefits?