Tech Advisory

Technology Advice for Small Businesses

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Microsoft Bookings makes managing appointments a breeze

Looking for a simple way to manage appointments? Microsoft Bookings is an easy-to-use online platform that allows clients to book their own appointments based on your real-time availability. You can customize your booking page, set up automated reminders, and maintain full control over your schedule. To help you decide if Manage Booking is right for… Continue reading Microsoft Bookings makes managing appointments a breeze

The benefits of Microsoft Bookings

Microsoft Bookings makes scheduling easy for both you and your clients. Whether hosting in-person meetings or virtual sessions, this online tool allows clients to book appointments directly through your customized scheduling page. You also maintain real-time control over your calendar, ensuring both you and clients are always up to date. In this article, we’ll examine… Continue reading The benefits of Microsoft Bookings

UCaaS-CCaaS convergence: Unifying business communications

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it. Why combining UCaaS and CCaaS makes sense Think about all the ways… Continue reading UCaaS-CCaaS convergence: Unifying business communications

Why integrating UCaaS and CCaaS is key for your team and customers

Imagine your internal chats, video meetings, and customer service calls all working together effortlessly. That’s the power of combining Unified Communications-as-a-Service (UCaaS) with Contact Center-as-a-Service (CCaaS) into a single platform. Learn how businesses can leverage this integration to improve efficiency and customer satisfaction, along with tips for a smooth transition. Why combining UCaaS and CCaaS… Continue reading Why integrating UCaaS and CCaaS is key for your team and customers

Communicate smarter with UCaaS-CCaaS integration

Struggling to manage multiple apps for internal communication and customer support? Simplify your workflows by combining Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) into one platform. In this blog, we tackle the benefits of this integration and walk you through the steps to combine them yourself. Why combining UCaaS and CCaaS makes sense Think about… Continue reading Communicate smarter with UCaaS-CCaaS integration

8 Warning signs your outdated IT systems are undermining your business

Businesses these days cannot afford to rely on outdated IT systems. Legacy technology not only increases the risk of breakdowns but also exposes businesses to growing cybersecurity threats, limits productivity, and hinders innovation. This article explores eight red flags signaling it’s time for an IT infrastructure overhaul. Business IT systems are foundational to success. Yet,… Continue reading 8 Warning signs your outdated IT systems are undermining your business

8 Signs your company’s IT systems need an upgrade

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade. Business IT systems are foundational to success. Yet, many… Continue reading 8 Signs your company’s IT systems need an upgrade

Is your IT holding your business back? Here are 8 signs it’s time to upgrade

Sticking with legacy IT systems is more detrimental to your business than it seems. From poor system performance to rising maintenance costs, here are eight clear signs that outdated technology is keeping your business from reaching its full potential. Business IT systems are foundational to success. Yet, many companies continue to rely on aging infrastructure… Continue reading Is your IT holding your business back? Here are 8 signs it’s time to upgrade

Watch out: Cybercriminals can use your office devices to phish for information

Hackers have found a way to send phishing emails using regular office devices such as printers, bypassing security checks. Read this article to learn how this scheme works and the steps you can take to prevent an attack. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct Send feature was… Continue reading Watch out: Cybercriminals can use your office devices to phish for information

How to prevent hackers from using your office devices to send phishing emails

A new security flaw in Microsoft 365 enables hackers to exploit office devices and send fake emails that appear to be from within an organization. Let’s look at how this scam works and what you can do to keep your data protected. How do hackers use office devices to send fake phishing emails? Microsoft 365’s… Continue reading How to prevent hackers from using your office devices to send phishing emails