Tech Advisory

Technology Advice for Small Businesses

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Smarter conversations: The rise of AI in modern VoIP systems

Artificial intelligence (AI) isn’t just a buzzword; it’s becoming the backbone of modern communication systems. This article looks at how AI is powering smarter Voice over Internet Protocol (VoIP) solutions, improving customer support, simplifying scheduling, and making remote meetings more productive than ever. Here’s how AI is taking business communication to the next level: Smarter… Continue reading Smarter conversations: The rise of AI in modern VoIP systems

How AI is transforming business communication tools

Voice over Internet Protocol (VoIP) has long helped businesses cut costs, but with artificial intelligence (AI) now in the mix, the focus is shifting to smarter, more adaptive communication. Learn how features such as intelligent call analysis, virtual assistants, and real-time translation are redefining how companies interact with customers and teams. Here’s how AI is… Continue reading How AI is transforming business communication tools

Why you should approach Microsoft’s experimental agentic AI with caution

Windows 11 users are getting an experimental taste of the future with Microsoft’s Agent Workspace, a feature designed to let AI take over mundane tasks and enhance automation. However, while the technology promises to transform your PC into a smart, personal assistant, enabling it could also expose your system to new security threats. Let’s explore… Continue reading Why you should approach Microsoft’s experimental agentic AI with caution

Is Windows 11’s agentic AI safe? A deep dive into its risks and benefits

Microsoft is pushing the boundaries of AI with an experimental feature in Windows 11 called the Agent Workspace. This new tool allows AI agents to handle background tasks, potentially improving productivity and efficiency. But while the feature can automate routine tasks, Microsoft is quick to point out that improper use or lack of security controls… Continue reading Is Windows 11’s agentic AI safe? A deep dive into its risks and benefits

The dangers of agentic AI in Windows 11: What you need to know

Windows 11’s Agent Workspace is a groundbreaking feature that allows AI to manage your tasks seamlessly. But despite its promise of enhanced efficiency, this technology raises serious concerns. Microsoft has warned about potential security vulnerabilities that could arise when enabling the feature. If you’re considering unlocking the agentic AI tools in Windows 11, you’ll want… Continue reading The dangers of agentic AI in Windows 11: What you need to know

Beyond the cloud: Why a backup strategy is your only real safety net

While cloud computing offers undeniable scalability and convenience, it often lulls businesses into a false sense of security regarding the safety of their data. The reality is that major outages, human error, and malicious attacks are inevitable risks that no single provider can completely eliminate. As illustrated by the catastrophic failures of several major tech… Continue reading Beyond the cloud: Why a backup strategy is your only real safety net

10 Cloud outages that prove you need a better backup strategy

Many organizations believe that moving to the cloud automatically guarantees 100% uptime and data preservation, but history paints a starkly different picture. From accidental deletions and coding errors to physical fires and ransomware attacks, various disasters have wiped out critical data in an instant for even the largest tech giants. The following 10 incidents serve… Continue reading 10 Cloud outages that prove you need a better backup strategy

The myth of the invincible cloud: Why your business needs a backup plan

It’s easy to fall into the trap of thinking that once your data is in the cloud, it’s safe forever. The scalability and convenience of modern cloud computing often mask a harsh reality: servers fail, humans make mistakes, and cyberattacks happen. History is filled with examples of companies that trusted the cloud implicitly, only to… Continue reading The myth of the invincible cloud: Why your business needs a backup plan

Navigating HIPAA risks on social media: A guide for healthcare providers

Hashtags and HIPAA don’t always mix. In an era where every moment is post-worthy, healthcare workers need to think twice before hitting “share.” What you post could be more revealing than you realize. This guide breaks down where healthcare professionals often go wrong on social media as well as how to protect both your patients… Continue reading Navigating HIPAA risks on social media: A guide for healthcare providers

Safeguarding patient privacy: Best practices for social media use in healthcare

Social media can be a great way for healthcare organizations to connect, educate, and even inspire, but it’s also a space full of hidden risks. One unintentional post can quickly lead to a HIPAA violation, with serious legal and financial consequences. In this article, we’ll examine how social media use can compromise HIPAA compliance, the… Continue reading Safeguarding patient privacy: Best practices for social media use in healthcare