Tag Archives: Instant Messaging

Working Smarter and More Efficiently with Instant Messaging

By Derek Brown | Published: May 30, 2009
Are you avoiding instant messaging (IM) for fear that it will distract your employees and cut productivity? In fact, the opposite may be true. What is IM? IM is software that allows you to communicate in real time with other people who have the same software. It’s like email, but instantaneous. IM was originally considered a way to [...]
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Instant Messaging for Business

By Derek Brown | Published: May 4, 2009
Instant Messaging, or IM, can be a boon for any business because it saves time, improves efficiency, and even enables greater employee/customer intimacy. IM allows real-time communication and interaction between two or more people via the Internet, and its use is growing steadily. IM provides users with instant feedback about the presence of online “buddies” [...]
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